Quality Inn Near Seattle Premium Outlets

Although we found the staff to be very friendly and attentive, they could not overcome the worn, «knotty» sheets and permanently stained comforter. In addition, the computer was down for three of of our four day stay and the printer was inoperative because of a need for a new toner cartridge. On a positive note, the breakfast was well –maintained and the mattress was comfortable.

Quality in name only.
Have stayed here in the past and was pleased with the accommodations.
Booked a block of rooms for an event nearby this last weekend and was severely disappointed with the hotel.
At check in, my credit card was rejected. It worked just fine earlier that day when a guest who’s room I was paying for checked in. Then they keyed in my numbers, but the reader wouldn’t read my card. They wouldn’t type on the numbers like earlier that day so I used a debit card with the usual 7 – 14 day hold on an additional nights fee. As an aside, used that cc at restaurants the rest of the weekend with no issues.
Hotel staff attempted to charge pet fees for a service dog.
The first towel I grabbed had a huge hole in it.
At least one room hadn’t been cleaned by 5pm Saturday. Another guest complained their bathroom hadn’t been cleaned either.
Found a (thankfully unused) cough drop in the middle of my room’s floor when I first walked in.
The nickel and dime charges ($ 1.50 for the safe) are ludicrous.
Won’t be back.

An above average experience in an average hotel. The check In staff were lovely, the room had a little wear but was fine, the work space was nice. I was on the second floor– there is no elevator… Plenty of free parking and there is a convenience store/​gas station a short walk across the parking lot.
I was bothered by the amount of smoke in the building… I had to sign a penalty clause deeding my first born to them stating I wouldn’t smoke in my room. I am not sure the you could tell whether I had or not based on all the smoke billowing down the hall.
My suggestion is don’t threaten people if you aren’t going to enforce the threat. Waste of time…

I stayed here for 1 night. It was definitely a-​ok!
Originally we thought that there was a big stain on the sheets, but looking at it a little closer, they were just a little bit threadbare in some spots. Considering the fact that it didn’t impact their cleanliness, it wasn’t really a big deal.
We stayed on the 2^nd floor. Walking down the hallway, it looked like all of the rooms were non-​smoking, but you could DEFINITELY tell that there were smoking rooms in the building. Luckily, it didn’t smell like cigarette smoke inside of our actual room.
The continental breakfast in the morning was actually pretty good. There was a waffle iron (awesome!), biscuits and gravy (I only tried the biscuits, and they were just ok), some fruit, some sad looking hard boiled eggs, toast, bagels, and juice. Really, the waffle machine is what kicked it up a notch.
I was bummed out that we weren’t at the hotel to try out the fresh baked cookies that they advertised as being available every day at 6 PM.
Overall, the room was pretty decent. The hair dryer in the room only worked on the lowest setting, but I let the front desk know, so hopefully they fixed it for future guests. The room was clean, the bed was comfortable, and it was reasonably priced. I wouldn’t have any issues staying here again.

1 star for housekeeping
0 stars for maintenance
5 stars for the man at check in
0 stars for the lady at check out
My AC unit was broken & they didn’t fix it or bother to explain why.
Check out person is slow as molasses.
Check in was great! He put me right next to a router one visit and next to the server the next visit. Wifi was great! I’m able to hook up my PS3 & use HDMI.

The only reason this hotel gets ⁴⁄₅ is their Wi-​Fi, and even better Ethernet connection. Otherwise, the facility is a little older, but clean, they have 40″ LCDs in the rooms and decent continental breakfast free of charge…

This little hotel is a small country place to stay. Close to shopping for us Canadian consumer. It was clean and clear or bed bugs. But what made thisstay awesome was Sharnell the night time desk lady. She had coffee on at 10pm at night and let us sit in the breakfast room to chat with my huge family (we took up 7 rooms) she is warm and chatty, just a breath of fresh air! We are already bookedfor next year.

No wifi. Smells funny. Small rooms. No view. Noisy. Is cheep though. It was our last choice but for some reason everything else was full. Not surprising this one wasn’t. Stay at your own risk.

The service here is definitely friendly. They will do what they can to get you anything you might need, at least as far as toiletries that you forgot to pack like deodorant. Service with a smile that is willing to help you not smell too bad is always a plus.
The rooms are clean and generally well kept. There was one night of the few i stayed here where the beds did not get made though. I like to be able to pull back the covers and slide into bed at night, not lift the crumpled sheet and comforter and sadly crawl beneath them like I do at home.
There is breakfast provided every day. It is a buffet type set-​up with biscuits and gravy, juice, a place to make your own waffles, cereal, and pastry. Not bad.
Overall, I would have given this place 4 stars if it weren’t for them not making the bed up that time. They lost a star for that. Wait, Sharnell, the overnight person gives exceptional customer service and knows the area pretty well, something I hope for in hotel staff. She was great, and I am adding a star back in because of her. 4 stars it is. It could have been 5 if not for that lack of bed making.
Also, the wi-​fi is pretty weak, but it does work.