Reagan Airport Apartments

I came here a few weeks ago with a group of 5 people for a business conference. Reagan Airport Apartments is rented out by an Armenian company called Ginosi off of
. The fact that the company is based in Armenia was immediately apparent when I was charged a «foreign transaction fee» after the booking was made — despite that I live in PA and traveled to VA for this conference, and so the transaction was entirely domestic. This should have put up some red flags. I contacted the company before they arrived and they refunded me the cost of the transaction fee.
On the plus side, the apartment was spacious and well-​maintained. It was in an incredibly convenient location and had a full kitchen which was great for my group of travelers. But, these benefits did not make up for the poor experience we had when we arrived.
Although the website says it can accommodate 5 guests, when we arrived, only the queen bed was made up with sheets and blankets. The pull-​out under the couch was completely bare, without even a sheet covering it, much less a blanket. The cot had a single sheet on it. When we called the manager, she came in the evening around 8 pm but told us she did not have enough blankets. She brought the only blanket that was available in a large plastic trash bag, and left it in the entry hall without making any effort to prepare the bed for us. We were left to spread out the sheet and blanket over the pull-​out on our own. Luckily the main bed had two thin blankets on it, so we moved one of those over to the cot. But we were left to crank up the heat just to compensate for the insufficient number of blankets. It was pretty disappointing. Afterwards, I had to call the company to ensure that I would not be charged for the cost of the fifth person because the manager clearly could not accommodate us. It was disappointing.
I was frustrated not only by the hassle of having to contact a manager to seek out the linens, but also because I had to negotiate a lower cost for the room since they charged per person. The company never contacted me after the experience to apologize for my stay, which leads me to believe the manager never mentioned to the company that they were short on linens. This situation would probably repeat itself if another group of 5 tried to stay there. Be forewarned! Small groups might have a better experience but this place is not prepare to handle the maximum of five guests.