The UPS Store

I been coming to this UPS store for a few years and I always have good service. You walk in and give your package to the person behind the desk and they take care of it. It could not be any easier. The service has been good for me and the wait is minimal or none at all. The location is easy to get in and out off. Plenty of parking out front. Some of the other reviews are bad and you can have different opinions. But for me I have had good service and I will keep coming to this UPS location.

This place deserves 0 rating, no customer service skills or knowledge of products being offered. They wear gym clothes and jeans to work; nothing showing they work for UPS or are apart of this chain. Go to Eagle Postal Center across the street where they are friendly and professional!!!

Apparently I did something to irritate the young man when I took my Uverse box back to be returned to ATT. Honestly unintentional on my part, but when he asked me for my account number as I walked to the counter, I gave it to him. He cut me off saying he wasn’t ready.(So why did he ask for it?). I waited and gave it to him again and and he said again he wasn’t ready. So I waited. From this point, he kept insisting that he couldn’t find my account by that number or by name. I stepped aside to call Uverse. I waited on phone for 10 minutes to verify what I knew to be my account number. The demeanor of the young man during our interaction made me think he was annoyed and it was no accident he wasn’t finding my account. Miraculously, another young man stepped up and found my account (with the EXACT number I gave the first man) just as I got through to Uverse. He apologized and processed my return in less than a minute. I only wish now I had taken pictures of the box to verify it was undamaged when I left it. Clearly, some of their staff has an anger problem. I won’t be back.

Typically UPs store but they are pretty quick here. Employees really work to get you in and out with the services you need. Great place to shop your packages in a timely manner.

The customer service is great here! I was glad the guy did not just help me and move on. he knew I was sending game tickets and told me I don’t need to grab envelopes in advance just bring them before 6pm and they will get shipped right away. Thank you for being so informative despite your long line and giving me all the helpful hints! I will definitely be back!

I have had this mailbox for 5 years and absolutely love the customer service here! The employees remember you by name and and extremely courteous. This is by far the best ups store I have been In across the country!

Nice to know this place is here. The guy that helped me wasn’t personable or friendly at all, I was glad to get my items in the mail so… whatever!

Arrogant and rude owner. I would not use UPS again.
USPS is much better.

The worst attitude I have experienced by a store owner. I would drive 100 miles before I would walk in that store again.

Horrible service. If you can’t take per paid ground packages on Saturdays then post something on your stores ups page. It’s ridiculous that you would tell customers they have to go to another store because you don’t have the space to accommodate packages. News Flash… to the little Indian guy and tall Asian guy… when you automatically say no to a customer you get reviews like this.
I’m willing to bet your store won’t last more than two more years at the rate its going.
Don’t think I’ve ever been this mad before with horrid customer service. Don’t use this store. Go somewhere else.

On February 16, 2012 at 8:45am I visited this store to drop off packages. I had 6 18×18×18 boxes that had been prepaid through UPS and had been properly labeled for shipment. I carried the first package inside and told the manager that I have 5 more to bring in. The manager then told me that he will not accept them because they take up too much room. In the past he has told me to drive 30 minutes away to go to a UPS distribution center and that he would not accept my packages. His excuse was that there is not enough room on the UPS truck for my packages. on this day he told me to go somewhere else to drop off my packages.
I then left the store and drove 20 minutes away to drop off the boxes at another UPS store who gladly accepted them. I spoke to the store manager at the accepting UPS store and that person new exactly what store i was talking about. That person told me that this regularly happens at store 2069! They told me that they have accepted packages from many very upset UPS customers that were refused service by store 2069. They also told me that all UPS store are required to accept UPS labeled packages and it is not an issue to call a UPS to come and make a pickup if a large amount of boxes are dropped off.
I am appalled that UPS store would refuse service to a UPS customer that had already paid for packages. This store manager (2069) cost me an hour of my time in driving and cost me a great deal of aggravation. I am filing a complaint with UPS. I am also filing a complaint with
who’s account was used for the UPS shipping. They need to know how UPS is treating their customers.

Fast friendly notary service.