Westlake’s Arlington Hardware

I grew up going to an old ACE store on Lamar back when that was still a Kroger, hardware store, and Wolf’s Nursery. In my memory, the entire Cooper/​Lamar intersection was gold. I’m sure it wasn’t because not a single thing I listed has been there in the last decade.
This leads to a natural inclination to shop Westlake on Park Row. It’s a great for when you don’t know what you want. There’s guys in there that actually know stuff. And not just from a computer trainer or a bad YouTube video. A lot of the time, these employees had experience with the thing you’re trying to do.
I used to work at Lowe’s. I know everyone advertises experts to help you, but I had walked in with part-​time seasonal help experience at a local nursery and was by far the most knowledgeable person in the garden department. The least qualified was our department «specialist». While there were guys working with me that had excellent knowledge of the product, most were young guys trained by a computer. Customers with no absolutely no knowledge and a very simple problem were easily helped. An actual problem was most likely never getting solved.
Not the case here. I remember having a goofy old ceiling fan with a light that had a peculiar switch in it. An ACE employee helped me out to the best of his ability. We made several educated guesses based off his knowledge and it worked perfectly. What’s more, he was interested in knowing if we solved the problem. He asked me to call in and confirm that it worked so if anyone else brought in the same sixty year old multi-​function switch, he could better help. It was awesome.
That’s the kind of service I get every time I go to Westlake.

This is a great hardware store. If you need it, you’ll likely find it here. If you don’t know you need it, you’ll probably find that «spur of the moment» something, as well. I’m just saying, it’s a great /​fun place to shop. Lots of interesting things to look at. It’s a great place for your personal treasure hunt.

Ace IS the place! Great selections and friendly people to help!
Good local place for that quick item you need.
They have everything you need from household items to garden selections.

I am currently an art major at UTA and needed to find a place to cut some glass for me for a project of mine. Being a first timer to the type of project I’m doing, I made some mistakes with my measurements needed for the glass. Don B. in the service dept. was super patient and helpful and after a 3^rd visit, I finally got it right and he only charged me for the initial cuts. I’m so grateful for this!
The customer service is great and I was greeted/​asked if I needed help every single time I went in, by multiple employees. I felt comfortable going in there (I usually get ignored in other hardware stores) and while roaming the aisles there was always an employee near just in case I had a question. Super convenient location (for me and other UTA students), friendly staff, reasonable prices. My new ‘go-​to’ place for all my projects.

You will be hard pressed to find a more customer focused hardware store in the mid-​cities. The selection is a little hit and miss since they are simply not the size of some big box stores. However Arlington HW sometimes has that little known part the big boxes don’t carry. and they have the staff that knows where it is and how to use it.

First timer to the store, went for canning Jars on July 4^th. The store is nice and had lots of jars to choose from, but the cashier was NOT FRIENDLY and was snotty. She was on Register one, shorter and older. I will NEVER go back. That employee ruined it for me!

As much general store as hardware store. Despite not having as much floor space as a big box store, I rarely can’t find something I need there. I also appreciate how easy it is to get around, and the staff is knowledgable, friendly… and available. I like being able to park close to the door, easily find what I’m looking for, and be on my way in much less time than with the better-​known competition.
It’s also fun to roam the aisles looking at their non-​hardware offerings. I’ve bought cast-​iron skillets, steak knives, and many other items that simply aren’t available at the big box store.

When we first moved to Arlington seven years ago and our neighbor told me about Westlake Ace and I’ve been a fan ever since. Great service from a knowledgable staff.

This place rules. They have pretty much everything you’ll need for any projects you’re working on around the house and are very friendly and ready to help you find what you need. They even have a huge selection of BBQ sauces/​dry-​rubs I’m going to have to try out and a good clearance section — got a solid padlock for 50% off.
Next time you need a piece of hardware, tool, spark plug or whatever skip Home Depot or Lowe’s and try Westlake.

Great selection and incredible service. It is an actual hardware store instead of a «homeimprovement» store, so they actually carry hardware. They carry more hardware than thebigboxes but on the extremely rare occasion they dont have something, they will refer you someplace to get it.

I’m going to Arlington Hardware to pick up (10) more porcelein cabinet door handles for our kitchen. I got them. Service was excellent! I also got some potting soil for my spring bulbs that i am gonna plant in my (2) planters.

Arlington Hardware is and has been a great neighborhood hardware store for at least 20 years. I remember going there as a kid with my dad and now I find myself there at least once a week buying odds and ends for the house.
It’s not where you’d want to go to buy doors, lumber or the big things that you can only get at Home Depot/​Lowes, but for screws, light bulbs, hammers, and all the little stuff and personal attention, it is great. You can always find an employee to bug about your project and they will help you willingly and explain exactly what you need to do. I need that as a new home owner fixing up a 60 year old house.
Are the prices the best? Not sure, but I never leave having spent more than $ 20, so I barely notice. Screws are something like ten cents a screw so you won’t go broke shopping here.

Great service. Not as much stuff as Home Depot or Lowes, but if it’s in there, they’ll help you find it. I’ve almost always been able to find what I was looking for. I highly recommend it.
Easy to zip in and zip out, unlike the larger places.
I miss this place now that I live in California.