Chase Bank

Hubby and I was in the area after a series of events forced us to need to get a new used car. Had to find the nearest Chase to Cerritos Auto Square, and this one came up.
Our plan was to get a car loan. Hubby already had his preapproval ahead of time in case we needed it, so we just needed to move forward with accepting that particular rate he was given. And, because rates are constantly fluctuating, it was at around 3.5% that day, so his preapproved rate was a REALLY good rate. So, note to you guys trying to get preapproved for a loan: preapproval can be done and may have a better rate than when you go in later. But! Your credit score may get affected for each inquiry you do…
Anyways, we sign in on the clipboard and wait around 15 minutes until one of the loan officers are ready. Ricardo was the one that helped us out, and he is AMAZING! Great, professional attitude, knew exactly what to do, and just made it a very non-​stressful and almost relaxing procedure for us to extract a loan out of Chase. It did take us around 45 minutes or an hour before we got the check, but, hey, a loan is a pretty large amount of money, and it was also a Saturday when we came in. Ricardo was pretty cool, answered any of our questions, and made sure we got everything we needed before we left. Makes me love Chase bank even more!

I have personal and business accounts with chase, as do my parents.
I always get treated very well at this branch, everyone is always professional and they handle any and all my issues with great care. They go above and beyond to not just treat me like another account, and are honest about what services and other financial routes would be best for my situations.
Unfortunately I always forget the manager’s name that ALWAYS hooks my parents up with great service.
I do know Ricardo, who has helped with a couple of very minor issues with one of my personal accounts. Shout out lol
I always refer Chase to all my homies, family, employees, assistants, etc, and the customer service at this branch definitely contributes.

New accts people took hour and half to do something that should have been 5 minutes, due to laziness and attitude… Guess that’s what happens when paid hourly and no customers in lobby

They take forever. There’s only one person helping 6 people in line at 5pm. Took me 20 mins to make a deposit. I know there’s the ATMs but I needed more money than the atm can give me

I love that this branch has a drive thru ATM. For me it is very convenient… I was really happy that they opened one close to our current location. I have been inside this branch a few time now, and the employees are always happy and helpful. I have opened a business account here as well and I love it.
Parking is not a problem because it shares it with other businesses like Stater Brothers, Starbucks, CVS and more…

This bank is backwards !! Teller AMY wouldn’t accept a cash deposit since I wasn’t in the other persons acct. Cash isn’t good enough with these idiots. NORWALK LOCATION replaced its tellers with ATM machines inside while the line is almost out the door. WTF!

Drive-​up ATM appeals to my not-​yet-​awake on a Sunday morning side. Splendid!

Couldn’t get better spot for a Chase Bank than this… Convenient and easy to get to, it’s inside the shopping square where there is a Starbucks, Stater Bros, CVS and a Mexican Restaurant, so there is a lot of people most of the day and night, which will make you feel very secured. They have a drive-​up ATM for those in a hurry (or just lazy) and a walk up ATM in and out of the bank.
Clean and organized inside with friendly people. I hardly fall in line for 3 mins, so still quick transactions for me.
Any financial help, look for Roland (Filipino), he set me up with free checking, savings and freedom card in 15 mins. No hassle and gave me his direct line.
This is my bank for sure!

new locale, right off the freeway… has a drive thru atm, as well as one walk up to one.

I’m glad they decided to open a Chase bank next to Stater Bros since I do my shopping there. I like this location better since they have a drive thru if you don’t wanna get out of your car to use the ATM unlike the one on South St. Parking isn’t a big issue since most people are parked closer to Stater Bros as well as Starbucks and the other shops.

A Chase bank even closer to my work! There’s another Chase bank on South St. & Pioneer, but with all the NEVER ENDING street construction happening on Pioneer Blvd, the drive ends up being 10 minutes instead of 3 minutes!
This branch is just around the corner of Pioneer & Artesia. It’s located in the same plaza as Starbucks, CVS, and Stater Bros. I forgot what business Chase bought out or what business went out of business for Chase to build this branch here.
They’ve even got a drive-​thru ATM machine, which is great if you’re lazy to get out of the car like me! They’ve got a single ATM outside of the bank too.
The inside of the bank is squeaky clean and very organized. The tellers are nice and talkative as well :)

This is a brand new chase. The are on their best behavior. Friendly people and clean. Only time and my fellow Unilocal reviewers will be able to provide a more accurate rating for this branch. But so far so good. If they keep this up and a nice and friendly environment, they should be at 5 stars for a while.
Parking is plentiful since it shares it with Stater Bro’s and other small business in this plaza.
Good luck new Artesia Branch. Hope you do well and welcome to the neighborhood. :)