Action Computers Arvada

At the time, this was a few years ago, iPhone 4’s were selling for $ 200 and you had one for sale for around that. Obviously they go for nothing now but at the time, you offered me nothing for it. Also, I see your asking $ 1100 for an AMD Six Core machine in a rather bland case with no graphics card. This is outrageous. I know everyone can’t build there own machines but they could easily find one cheaper.

I’ve had my computers built by Action for more than a decade and am very pleased with their quality of work and service. They also have very good deals on used equipment, I just purchased a 2013 lenovo and am quite pleased.

they deserve a –0 stars… i purchased items from this location at christmas and have been trying to resolve this issue ever since. i spoke with the owner mark hope and he hung up in my face. i purchased items from california. they refused to handle the damaged items. they sent a damaged battery with the unit. i have receipts and time and date stamped that i had to purchase new battery online from another vendor. they again hung up in my face. my son has tried to reach out to them and they hung up on him. i never let him call again. they told me today to send the item at my expense. i asked that they send me an email detailing what they will do. the owner mark hope said he will not. so, he wants me send my son’s laptop and hold it hostage till he adds on some charge. mark implied that because i am a women i only want to hear my self talk and hung up on me. i really should not have to have my husband call and get some answers. they are rude.

Great spot for used computers. Everyone there seemed to know their way around their large inventory. No pressure to buy anything or upgrade to something I didn’t need. Bought an older iMac for my son to build his Minecraft universe on. Esteban was wonderful!

This place had great reviews on Google but I should have checked Unilocal first. Holy this place is sh*t, I have an iMac that just the bulb burned out on it. The screen is really dark but I can still slightly see the screen and somewhat navigate it. Thats how I know its just the effing bulb and have talked to 4 other repair shops also saying its just the bulb and takes 20 – 30 minites to replace. Quick repair.
These guys not only took 4 hours just to look at it and diagnose the problem but cracked my screen! Then fed me some bs about how it was smoking, and they smelt smoke. And all he had to say about my cracked screen was that he «left a vm for the owner because he doesn’t work weekends» are you kidding me?! No I’m so sorry? No we’ll get it replaced for you right away?
We take good care of our stuff especially forking out the money for an iMac set up in the first place. We literally hardly ever use our Mac because we’re hardly ever home. There’s no way in hell it was smoking or anything like that. I had the mac for 2 days with screen dark like that and I NEVER smelled smoke or saw it acting funny. TERRIBLE! Now how do I know they didn’t do something to it to make it smoke?!
If I do not get my screen replaced for free, I will file a better business bureau complaint. That’s unacceptable. How awful to treat people and run business that way.
I definitely wouldn’t recommend you to take your computer/​laptops here. Character of the company is poor.

This place is excellent and their service is top notch. Their parts are a little on the expensive side so if you need something I suggest ordering it off Amazon because their labor cost is next to nothing!

I came in and was immediately helped — which was great, because I had only 10 minutes to buy a computer. The guy who helped (P. Adam or something or other, sorry!) was direct, straight to the point and knew exactly what I was looking for. It helped that I knew what I was looking for too. He didn’t linger on trying to sell me, just got straight down to the facts. Upon check-​out, he explained everything (warranty, first time turning on the computer, etc) thoroughly and quickly, without being too overwhelming, and at the same time not dawdling at all.
The only improvement, or clarification I would make is the pricing online? I came in thinking I was going to get a green-​level desktop and a monitor for about $ 125.00 + tax, and ended up spending more like $ 190.00 + tax. Which is not outrageous, but it is a big price difference on what I was expecting to pay based on the pricing online.
Thanks so much!

I’ve shopped with them for 9 years. They have great customer service. Their warranty, return and exchange policies are clearly laid out when you make a purchase. They have honored them 100% of the time with me. Sometimes, even going further, which is a pleasant surprise.
I often times compare customer service of other companies to these guys. Action is my benchmark for good customer service.
I bet the people here with problems, were expecting more than the policies they agreed to, when making the purchase. These are problem customers. And I can only imagine they have a gamut of unnecessary problems in their lives.

In the past this place was great to go to for help. They were understanding of peoples lack of knowledge of computers. Now its changed. They tend to make you feel stupid when your asking questions about different products and/​or when you bring your desk top or laptop in to be fixed or updated.
Their prices have gone up a great deal and doesn’t seem worth it anymore.
I live in Arvada and like to support Arvada business but when treated like that why bother.

With all due respect for the other reviews, I have been going to this store for the past 13 years and have *always* had a wonderful experience. Kory and the team are always so helpful, making suggestions that fit needs and budgets. Their work and customer service is great! I give them an A++++
I did ask about the unsavory reviews I saw, and was assured that any problems were fixed. Just took my computer in, it was fixed, correctly and in a very short time.
Still love these guys. Give them a try– you won’t be sorry.

I received a response from the GM after my initial review that I thought was honest and sincere, so I am adding a star for the follow up. Next time I need parts I’ll give them another shot.

Very decent for the price I paid. Granted I purchased it while they were having a sale. The only complaint I have is that I was there to purchase a tower and two monitors for work, which I explained to the gentelman helping me (a computer expert) and told him that I did not know much about what I needed, yet when I got home and got home and got everything set up I realized I needed to new graphics card and a vga adapter to even be able to properly use the second monitor. It would have been nice for him to put two and two together so I did not have to make a second trip but I guess you cant get everything unless your getting sold on by big business.

My Previous review was removed by the Unilocal gods.
But to summarize my experience in the most politically correct way I can:
I would not go back, nor can i recommend to anyone to utilize their services.
Thank you.
jh

I am so impressed with these guys. I just moved back to Arvada, getting my business going here, and I had serious trouble with my computer and was worried I would never get it working again. Ryan, Jesus, and Evan were so supportive and offered me all kinds of options. They correctly diagnosed the problems with my pc. Action Computers rebuilt the computer at a reasonable cost. Now it works so amazingly well. Thank you, Action Computer. You are my go-​to computer guys from now on.

Nothing great. Had the hard drive i needed for my laptop. decent price. A little communication problem with me trying to use my wife’s credit card. Apparently they have been taken by cc fraud more than once.

The CPU in my computer burned out recently, so I was doing some shopping around and found that the replacement I needed was going to take a couple of weeks to order online. I called Action and was told they had my CPU in stock. It was more expensive than I would have payed at NewEgg or anywhere else online, but I wouldn’t have to wait two weeks to get it, so I went in. The first thing to catch my eye was a Dell Latitude C640 laptop, on sale for *** $ 675 ***.
Some of you may not recognize this as the farce it is, but the C640 is a 5– to 6-​year-​old laptop; the technology in this laptop is considered positively ancient by today’s standards. (For perspective, I just helped a friend buy a brand new laptop at Microcenter for $ 450 — a machine that is orders of magnitude faster than this old hunk of junk.) You can get a C640 on eBay or Craigslist for $ 150 or so (even that, in my humble opinion, is far more than anyone should pay for such outdated hardare), and it was for sale at Action Computers for nearly $ 700; and there were several other machines in the store for sale on similar markups.
Anyway, being in a pinch I bought the CPU and a CoolerMaster heatsink and cooling fan and took it home. I never noticed until after I had installed the CPU that the cooling fan was actually an OEM Intel (read: cheap-​o) fan that had had a barcode pasted over the Intel logo, was thrown into a CoolerMaster box, and put out on the shelf.
This place might be good for someone who knows what they’re doing and is in a tight spot, but BUYER BEWARE: they are clearly misrepresenting themselves. You can get far better hardware for far cheaper at a dozen other places, including several non-​bigbox stores around Denver. If for some reason you’re really set on buying a computer from these people, *please* do yourself a favor: before you hand them your credit card, do a Google search for the model number of the machine you’re thinking of buying and find out how it stacks up against other computers out on the market. I think you’ll find buying at Action Computers is a really, really bad idea.

Ever have a day that sucks, then one thing goes right, only to find out that the one thing you thought was good now also sucks? Today, the Arvada Action Computers was my one thing.
I toiled through a joyless and tiresome workday, looking forward to playing with some new toys when I got home. But lo, there was a missing piece, and a fairly rare one at that. I started calling, getting a continuous stream of no for my efforts. Then I called the Northside Action PC. And they said that they had my part («yeah, we have a couple of those»). And they’re 30 minutes away. And they close in 40 minutes.
I haul ass across some crowded highways and putter up Wadsworth at grandma speed until I finally arrive at the shoebox that is the Northside store, with 8 minutes to spare. After a couple of minutes of blank-​ish looks and shoulder shrugs from the goon on the sales floor, it occurs to me that they don’t actually have it. Turns out he answered my call, and didn’t have a clue what I was asking for at all. Defeated before I could even grasp that I’d been defeated, I shuffled out of the store back home.
No reflection on the Denver store (when I called, they said they’d have to check the warehouse), and maybe this just caught me on a bad day. But it wouldn’t hurt my feelings if lightning were to strike the containing strip mall and all of the electronics inside were fried in a terrible (and highly localized) elecromagnetic disaster.