Chipotle Mexican Grill

This is my primary Chipotle because of location. The staff can be hit or miss, sometimes everyone is extremely friendly and makes a quality burrito, other times everyone is in a bad mood and makes a skimpy sub par burrito by Chipotle standards.

This is the third time I have had a negative experience at this location. Multiple times I have ordered ahead of time, come to pick up, and waited at the register while multiple employees walked past without acknowledging me. Both times my order wasn’t ready. This time I was in a party of two and I was ordering second. My girlfriend went through the line first and then they started an online order without communicating at all. I was left standing as the team of workers put together a handful of other orders and worked on refilling various food bins. My girlfriend was standing bewildered at the cash register while I continued to wait at the tortilla presses. There seems to be little to no customer focus and they always seem to be disorganized and scrambling. The food was quite good but if these things keep happening I will avoid doing business here.

The burritos here are huge. The overall lobby is clean but the staff here aren’t always friendly thats why I gave it 3 stars. If they had better customer service I would give them a higher rating

This is my second review for this store. The staff has improved and I regularly eat here now. Yummy.

Employees speaking Spanish and laughing at me. I haven’t been back to this location and will never enter this one again!

This place is fine if you’re going to grab a quick lunch and have a small group size. If you’re trying to place a large order for a big group, I’d definitely recommend some place else in the area.
We had a large order for 12 people and sent in our order ahead of time including drinks and add-​ons like chips and guacamole. That being said, we arrived about 10 minutes late for pick up and were told upon arrival that we would have to wait for our food at least 45 minutes because they chose to change our pick up time to 12:30. We asked why they pushed back our pick up time without calling us to let us know then we were continually ignored. We did not get another response from anyone behind the counter after that. We asked for the manager and the one woman who seemed to be the manager stopped talking to us completely and refused to come near the register.
We were looking forward to making more orders of Chipotle for group lunch meetings but not after this experience. I do prefer Chipotle burritos over it’s competitors but in the future we will cater with Qboda because they are ready on time and with much better service.

So… I don’t really like going on about chains and honestly I love Chipotle but this location has lost my business. I have been upset here many times and tonight was the last draw. The service is usually rushed and kinda rude. There’s been many occasions where something was wrong.
The last four visits they have been out of salad dressing and the response I got when I brought this up was «you guys must like to come after the rush» umm no its been at different times and that is no excuse! If you run out all the time make more!!!
I’ve received mixed responses from other locations and an email I got from corporate was generic but still leaned in the direction I was going. The kids taco kit comes with 3 sides one meat or guacamole leaving you to get two more and they tell me they will charge more if my son wants salsa… first off meat is not a side it literally is the taco and salsa is a topping!!! I want to write the rest of this in caps I’m getting so frustrated lol but yes i have invited this location into my office and fired them

Yes, I know guacamole costs extra, I’ve been a Chipotle customer for a decade, and it’s really not necessary to tell me that as though you’re an HR manager informing me I’ve been laid off. That being said, since I can’t find any really amazing Mexican food in Colorado (they have their own style here, with lots of green chile, and it isn’t my favorite), I find Chipotle to be some of the best tacos I can find around here. Sad but true. Extra cheese and sour cream, please.

The quality and portions were perfect. Additionally, the staff was friendly here. However, the service was noticeably slower than most other Chipotle locations.

My fiancé and I were actually in the parking lot of Qdoba and I asked him if we could leave to go to chipotle to get the new Sofritas tofu meat substitute in a burrito bowl. We left and came over and had the most amazing experience. they gave us a free meal and we couldn’t be happier! The food is delicious and will always pick chipotle in the future.

My fiancé and I went to Chipotle after leaving Qdoba, just so we could get the sofrita burrito bowl. As usual it tasted amazing!
The best part of the whole night was that when we went to pay, they wouldn’t take our money for the burrito bowl! We got it completely free… If free food doesn’t cause you to write a 5 star review I don’t know what will…
Thank you Chipotle! We are very thankful for your great food and your generosity :)

The people here are very nice but it smells awful when you walk thru the door. It reminds me of raw sewage. I believe it affects the taste of the food since it’s always had an ‘off’ taste to myself and a few others. This coupled with a few problems getting orders correct, has had me goin out of my way to a different site.

First and foremost, I should explain to you that not all chipotles are the same… It depends on how they prepare their secret menu. Misty Veronica and Emily knocked it out of the freaking park! This place is one of the good ones!

I pretty much live here. Being gluten free and having other food sensitivities, Chipotle is a safe bet for me wherever I am travelling in the US. I love the crispy chicken tacos, the chicken burrito bowl, and barbacoa soft corn tacos. Everything here is great. You can’t go wrong at Chipotle!

I wouldn’t normally review a chain fast food restaurant but the staff here is always so incredibly nice I thought it was worth mentioning. The food is about the same as any Chipotle. Seating outside is nice when the weather allows.

Never had a bad meal can’t complain! The chips and guac are scary addicting. Love that everything always tastes fresh and love the rice also! keep up the good work Chipotle

I have been to a lot of Chipotle locations many, many times. If this had been my first Chipotle, I would not have rushed back.
There was not nearly enough seating at lunch and a the burritos were bit skimpy compared to other locations. Also, the rice was a bit under-​cooked.
I would avoid this one and try another location.

Was in the area and after a week of cruise food, I needed something else in my life.
Friendly staff, generous portions of food, and clean. Didn’t witness any broken tortilla burritos though.
You’d miss this place if you weren’t looking as although it’s right on the corner, it’s hard to spot.

Stopped in as I was in the area. Watched the guy make a burrito ahead of mine 3 different times because he ripped the tortilla every time he tried to roll it. Sometimes «extra filling» isn’t always better. When he got to making mine, I asked for «a little» chicken and would hate to see a regular order. After 2 or 3 bites, the tortilla started falling apart and I was relegated to eating what I could before it became a complete disaster. Definitely a difference in the stores by our house and this one up north!

As many chain restaurants, the menus are the same. And with Chipotle, you can expect fresh and tasty ingredients! But what makes this Chipotle stand out is the AWESOME CUSTOMER SERVICE!
Everyone who walks in is greeted cheerfully (and not the annoying, contrived kind of welcome.) The staff is also very down-​to-​earth and always make sure to produce your order the way you want it.
I’ve found that this Chipotle is also a bit more generous with their portions. Some Chipotle’s I’ve been to are a bit stingy with the ingredients… but not this Chipotle! They give you a good helping of whatever it is you want. And when you ask for extra… they really give you EXTRA. (Not some wimpy dollop, but pretty much another spoonful of sour cream, for example.) (But don’t worry, if you ask for less or something, they’ll do that too.)
The reason for only 4 stars is b/​c of the discontinuation of the student drink. But otherwise, my loyalty stands strong, especially at this Chipotle.