Discount Tire Store – Arvada, CO

Best service in Denver. They go above and beyond to help everyone that walks into their establishment. I came in with a flat tire and no idea why. I left with a working tire, and complimentary services. We have always bought our tires from this location, and these kinds of experiences keep us coming back loyally.

I recently had some new tires put on an older car I owned. I also needed an alignment (which they don’t do) and I discussed with them how I need to coordinate between their services and the mechanics shop I was taking my car to be aligned. My mechanic is not able to balance the tires and I told them that at discount, that I wasn’t going to count on my mechanic to perform that service. The guy again told me they would balance the tires. I really communicated with them that they needed to call me as soon as the car was done so I could come and pick it up when it was ready. No phone call every came. so I just went in to see what was going on. My car was waiting for me outside (again, where was the phone call?) Ok I grabbed my car and headed to my mechanics shop. He performed the alignment and everything was fine. Fast forward a couple weeks later. I know we started to see a few weather situations, but I really have made sure to not hit anything or slam into any pot holes. My car started to shake. What do ya know. come to find out they didn’t balance the tires (wtf) so they remove, install and don’t balance the new tires you buy?. Still can’t seem to figure out if it was because they assumed my mechanic who did the alignment would balance the tires, or because they were feeling lazy that day, or because I’m a woman who «wouldn’t notice the difference» Either way, very disappointing

The staff is very friendly and hardworking. I have the utmost sympathy for how busy their day was. However, I was waiting for 3 hours… THREE hours for them to fix ONE flat tire! They took care of two customers before me that walked in at least 30 minuets after me to get 4 new tires. So they changed 8 brand new tires but couldn’t fix one flat in that same time. I’ll be taking my car somewhere else from now on for tire needs.

Went in yesterday to get tires. The gentleman who helped me was very kind and helpful. He was very clear about the wait, and I appreciated him giving me a realistic time frame. I went shopping for a bit then they called informing me that my vehicle was ready. I am very satisfied with the customer service AND tires. Thank you!

Doesn’t matter if you make an appointment or not, you’ll still have to wait hours and hours. I’ve been waiting 2 hours when I had an appointment and they said it would be between an hour and an hour and a half and that walk ins were a 3 hour wait. One hour less isn’t much to praise their appointment system on, especially because I’ve been waiting 2 hours already AND they haven’t even pulled my car back. My wait time is just as long as the walk ins. Outrageous!!!

They try to treat me like I’m stupid. Just because I’m gay they think they can take advantage.

Had 4 tires that I bought. Needed put on new freshly painted rims and then put on the car. The rims are staggered. One of the kids didn’t really pay attention to the staggered rims and put a back one on the front. And knicked the rim. But Sean, one of the blonde guys was very smart and helpful. He fixed the issue and got the manager so he could take care of the knick. I always go to discount and will continue to.

Needed winter tires, bought four great tires that push the water away and grip great on snow and wet roads. Great price, cheerful service and reasonable service time.
Four stars instead of five because I had to go down the street for alignment. They did give me a coupon for $ 50 alignment. But maybe that’s how they keep prices low.
Overall great price, product and experience!

These folks are hard core scam artists! I purchased 4 new Continental 85K tires from these guys in 2012. Every 3k miles, RELIGIOUSLY, I rotate and balance them. I also check the air pressure during all of my fuel ups and only drive this car on local roads, minimal highway/​mountains.
About a year ago, during one of my rotations, one of their service writers came in and told me one of my tires was warn out and needed to be replaced. Since it only had about 15k miles on it and I showed him all of my service receipts, I told him it must be a warranty issue and should be covered in full. Amazingly, the tire seemed to heal itself as all of the sudden, it wasn’t really that bad after all. Just to confirm that I wasn’t misjudging him, I stopped by another tire competitor who told me all 4 tires were in great shape. I’ve also continued to ask about their overall condition at every single service since then. At each service, the tires were in great shape.
Today, after getting my oil changed (part of my 3k ritual, change oil, rotate tires), I headed over for my 12:15 appointment. Shortly after checking in, the service advisor came over and told me all 4 of my tires were bad and needed to be replaced. «We technically can’t even work on these.» Now at 25k miles (as confirmed on their system and my odometer), I again questioned this and had him look up all of my services as just 3k miles ago, the tech said «all were in great shape/​no problems.» He then checked his system and told me they would warranty about half the price of new tires.
As I again questioned these guy’s integrity, I stopped by my trusted mechanic to get their take on it. They checked all 4 tires and said «these look great. You can get at least another year out of them. They aren’t even down to the wear bars yet.»
Anyway, if you do business with these folks, be careful as they are always looking to sell you new tires, even if you don’t really need them.

It was the best service, and I didn’t even actually get what I came in for. I got in line and after waiting a minute I received a text that changed my timeline and decided they were too busy for me to wait. Totally not their fault, mind you I had no appointment I was simply a walk in. As I’m leaving someone followed me out to follow up with me and make sure I was taken care off! I explained why I had to leave and he was more than gracious and gave me his card to call him later to check the wait. Kudos to this customer service oriented team, they really care about their customers!

I love this location. Everyone is friendly and knows their stuff! David P helped me out today and was so great. All the guys here are awesome. They always take good care of me and my baby :)

Thanks to fellow Unilocalers, I picked Discount Tires to repair one of my back tires.
I went in to see if my back tire could be repaired and left with four new tires. They checked out each tire and told me how much time was left. Luckily, my two front tires weren’t in horrible condition so they gave me a trade-​in credit on my final bill for both tires. Also, instead of forcing me to buy a fifth tire (I have a Wrangler) they were able to use the other back tire as my spare.
Service was quick and efficient and I like the fact I can take my Jeep to any shop for service.

With the help of a friend of mine that is an expert in tires I found this tire service place. I had seen them here on Unilocal and read the good reviews so when my friend called for me and told me they had a set of tires here I could get I was happy. I got a great deal from Tony. I called him and he got me a quick appointment for today, put my new tires in! Gave me a great deal and out the door with new tires in under an hour!
I’m so grateful and happy. Service was great, the tires were similar to what I was looking for originally and came well recommended. And I watched as they worked on my car through their big window.
The location is large, open, bright and looks nice. The guys all look neat, in uniform, they work fast and efficiently.
Love it. It seems very straightforward and for a girl like me, that knows nothing about tires, is great to feel like you are getting straight, easy, simple and fast service and know you can actually see what they are doing to your car. Great tire place. I’d highly recommend it. Unilocalers were right on with this one!

I have been coming to this discount for years. I always have great service from everyone here & they are quick.
I have been having problems with my steering wheel shaking so I came in to get a balance & rotation (paid) and a few days later the shaking got worse, so I came back in today to explain the issue and I am now getting new tires and he cut me a deal for the problem caused. Super friendly and helpful though.

Second round of great service. It’s been a few years since I have been in, but their service was great and fast just like before. I did make an appointment and was out in 45mins, just as I was told when I arrived. When I first got of out the car, there was someone right there to assist before I even entered the store. We reviewed the charges and I paid up front. I was told the pressure sensor for one of the tiers broke and they fixed it for no extra charge.

This is where I get my tires taken care of, period.
When they noticed that I was swapping snow and all season tires for 2 cars twice a year a while back, one of the associates mentioned it might be wise to just buy a 2^nd set of rims for each car and just keep the tires mounted. Now, instead of paying $ 40 + tax for each car twice a year, they swap out my snow/​all season tires for free. Rotate ‘em too. The rims paid for themselves after 2 years. Now I just save money everytime I have to swap tire sets.
Service is as speedy as they can be, though sometimes it is an awful long wait. This is usually attributed to the first impending snow storm of the season in fall and everyone and their mother coming in to get snow tires put on their rear wheel drive Trans Am. You know the car, it’s the one that is still going to fishtail and not be able to get up any hill during the snowstorm, even with studded snow tires.
One drawback: I wish they had free WiFi for when you are waiting. It would be a nice touch.

I came to Discount tire on a Friday afternoon to get some new tires put on, as my tread was all but gone. I used their website to order the tires and make an appointment to put them on, which I must say was incredibly convenient.
When I got there, I waited maybe 10 – 15 minutes before I was helped-​but I don’t at all blame the employees for that. There was a lot going on-​customers checking out, others calling in, jobs being finished up-​they were swamped and there were only 2 employees working cashiers/stations…that sounds like poor scheduling.
In any case, when I did get the helped the gentlemen was nice and thorough, only asking if I wanted warranty on the tires but not pressing me to buy a lot more stuff that I didn’t need. He got my keys and told me I could hang out and wait, or he could call me when it was ready if I wanted to walk around the area (I chose to stay)
Based on what he was telling other folks that were waiting for services, I was expecting it to take 45 minutes to an hour-​to my great surprise, 30 minutes later they said I was all set! They also let me know that I get free balance and rotation service with the tires, good at any Discount Tires location-​a nice touch.
Overall, I was very happy with my experience at Discount Tire. The appointment set up was quick and painless, the staff was nice and helpful, and the service was good and speedy. I’ll be back.

First part of a two-​part review (considering expansion to a threequel, if the timing’s right and audience previews are favorable):
I sprung for a pair of new tires at a Discount store in Northglenn in January. Then came to find an enormous screw and rapidly declining air pressure in one of the tires after work last Friday. I called this store first thing Saturday morning to try and schedule an appointment for the same day, knowing I was picking what must be America’s favorite day to burn money on new rubber. Brace yourself, people…
«Well, now would be a great time. Bring it on in, and we’ll see what we can do.»
From the minute I walked in the door until I left fifteen minutes later, totally class act. Customer service was prompt, super polite (that includes the grease monkeys who get paid to do the dirty work) and reassuring. Easy to impress in the automotive department, I was still blown away by how helpful the guys here were. If kindness were the economy of the world (and it is, folks), this store would definitely get my money again.
Turned out this particular store didn’t have my exact make of tire, but they were quick to direct me over to another store in Arvada that did (see part two). In no time, they were able to remove and bag my flat, put on the spare (complimentary), and give me directions to the next store. But they never treated me like they were only interested in my business, which is exactly why they’ll be getting it next time.
If you enjoyed this review, try our sequel! A short time ago, in a tire store right down the street…

This place has been a double edged sword as I feel that many big automotive shops are to many people. I’ve gotten a set of tires here, so you’re pretty much bound to the shop from there on out.
You’ll get free rotates and balances for the life of your tires, but they don’t come with free hole patching, or an ACTUAL warranty. They said «If we guaranteed that you’d get the warranty mileage out of a set of tires, we’d never sell any.» But they’ll honor it if you pay the extra for the service package.
They will price match, and I’m tired of getting dicked around by Big-​O Tires and not standing by their warranties either, so at least Discount will tell you the truth right up front.
This particular location is always slammed packed, so plan on making an appointment or waiting for quite a while unless you’re there at opening. The surrounding plazas are full of places to go while you wait though, so make an exciting Saturday out of it, and hit Home Depot while you’re out.

Set an appointment!!! That is the only way you can get in and out quickly. Went in the AM, but not early enough so made an appointment for later that day, and was able to get my tires rotated and balanced in a quick 45 min window :)

The tire saga continues…
I am pretty hard on tires. Which can be kind of expensive, as I drive an AWD car, and if you replace one, you pretty much have to replace them all.
Enter Discount Tire. This is the only location I’ve ever been to, and they have been superhelpful and kind. When I needed to replace all four tires and told the salesman that I was really low on funds, he found me a set of discontinued tires for relatively cheap.
Since then, I’ve come back here for repair and replacement (while under warranty) at least three times and have gotten prompt and courteous service. Also, the tire repair, rotation and replacement (while under warranty) are free. It may be like that everywhere though?
Their magazine selection is a little wanting, but the chairs are comfortable and they have squeaky clean bathrooms. While there is no guarantee that you’ll zip in and out, as this store sees a LOT of traffic, they give you a reasonable estimate as to how long your wait will be.
I’d recommend this place to anyone.