Plumb Pros

Plumb Pros are always on time and get the job done. As a real estate agent I have referred them to clients as they are dependable, courteous and efficient.
On several occasions I have dealt with their technician Andrew P. who is friendly, honest and knowledgeable. Thank you for keeping my basement from flooding!!! I will take his advice and have the line snaked proactively on an annual basis.

Charged my 86 year old mother $ 786 for a new toilet. The most expensive toilet of the brand they installed, including all parts (wax ring, bolts, seat…) added up to $ 277. Think they took advantage of her? I would pick a zero-​star rating if this review system allowed it.

Luke has been wonderful, I had a very big job and some smaller ones he has helped me with and it has been a wonderful experience. I would recommend him and plumb pros to anyone.

We had an excellent experience with Plumb Pros. Their office staff were courteous and organized when we first contacted them, and gave us ample heads-​up when the technician would be coming to our home. Our lead service pro, Andrew, was fantastic. Large scale plumbing issues like the one he helped us with are never going to be «fun», but Andrew and his team were polite, knowledgeable, and prompt, and gave us the confidence the job was being handled professionally. They stuck to their price estimate and completed the job on time. We’ll use Plumb Pros again, and will ask for Andrew.

Great experience with Plumb Pros. Very knowledgeable and up front about cost for what we had to get done tonight and gave us cost of things that we will need to get in the future. The technician Jason was an absolute pleasure not only very knowledgeable but very thorough. We told him about our past expirances with other companies and he let us know how things should have been done. We truly appreciate him and the work hid did for us. We will defiantly contact them again for any of our plumbing issues and recommend them to others. My children even thought he was a nice guy they gave him two chocolate bunnies.
Thank you Jason and Plumb Pros!
The Padilla Family

I’m not sure about the company but one of their drivers nearly ran into my car. He was driving erratically at a high rate of speed.

Ridiculously expensive. They wanted $ 2,300 to do work I ultimately got done by an independent plumber for less than $ 500. Trust me, you can comparable quality for LOT less.

First off to the entire team at Plumb Pros — THANK YOU! From the panic call we made to Isabelle on a Saturday Morning, to Andrew completing the job. Everyone was Very Professional and empathetic to our gas shutoff situation and it was handled with great urgency. Andrew presented the know how and completed the job right! The patience, professionalism, and urgency shown by Andrew and Marcos was fantastic! The job Andrew was presented with on Saturday (same day as I called), turned away other companies. Andrew was calm and determined to help! Thank you Plum Pros and a special thanks to Andrew, Marcos and Isabelle

Terrific experience with Plumb Pros! I was amazed that the Technicians are trained for both Plumbing AND Heating/Cooling…that turned out to be very handy for me! They were conscientious about cleanliness, very friendly and very knowledgeable. They let me know the pricing up front, including the possibility of issues that they might find that could result in extra charges. They didn’t find any further issues, but I would have totally trusted them if they had. I just feel as though this company has it figured out.

had a very bad experience with this company today. The technician showed up an hour after the dispatcher said he would be here. when he saw what we need to do (fix a silly little dripping faucet) he said it would cost $ 302 to fix it! we then said we had a coupon for $ 35 off and he stated, ok but he was adding a service fee. We asked him how much it would cost to tighten our kitchen faucet. He said $ 150!!! we looked at him like he was crazy. he asked how much we would pay and we said no more then $ 75… he said he would think about it. obviously we were not going to deal with that… we can life with a loose faucet. He leaves is binder on the kitchen counter and I look at it and there is a price sheet of how much things should cost. the first line is talking about dripping faucets and it says it should cost $ 125. i asked him about this and he made up some lame excuse why it was not that one. but the $ 302 one. at the end of the day, the guy changed only the cold water so it would not drip anymore and if that one starts leaking then they will come back and fix it. but if the hot water starts leaking then we have to pay again. what!!! do not use them!!! all for a drippy faucet!

Rude and overpriced!
Called yesterday to get estimate for kitchen sink plumbing hook-​up and new faucet install. A guy named Terry showed up and decided that $ 700 would be about right. Then he asked for $ 35 for the estimate, which was not mentioned when the appointment was made. He called his office. Then while he was still on the phone, he started being rude with my daughter, who was the only one at home. He raised his voice asking her if she thought this would be free and threatened to put a lien on the house! Seriously?
I called the office, and the gal said that the trip charge was $ 29, not $ 35, and that since the fee wasn’t mentioned, not to worry about it. Good call. So I don’t care if this company has good ratings otherwise, they are over-​priced by a huge margin (I found someone today who will do the job for $ 250), and they hire plumbers who are rude as hell. I will never call again, and make sure that everyone I know passes them by as well.

This company did a pretty big job for us and left the job with everything disheveled. Things were not left correctly and caused a HUGE problem with our flooring. They came back out and denied any responsibility for the things that were wrong, broken, or ignored. Their excuse was that the guys that did the job didn’t work there anymore so there was no way to prove they did it! HORRIBLE customer service and their «it’s not my problem» attitude didn’t help the situation. The job was over 20K and the repair is well under $ 300. I wasn’t asking a lot, just for the things that were ruined to be repaired. We frequently have work done and know a lot of other people that need services too and I would NEVER, in a million years, EVER recommend Plumb Pros for anything. EVER.