Prestige Fitness

Needs a new General Manager!
The current manager of the gym as of 5÷1÷2016 is completely worthless. Here is a short list of problems:
1. Machines are broken — almost every cardio machine has a broken TV, audio, or just doesn’t function at all.
2. Locker rooms are out of towels and soap all the time. How does this happen?
3. Staff is a bunch of kids — not that it is their fault but they cannot do anything to assist.
4. Gross — no wipes for machines, locker rooms are disgusting, etc.
Finally, they just don’t understand how to make money running a gym. They try to keep everything as cheap and low cost as possible and don’t realize that more people would join of the place was better managed. The current GM just doesn’t know how to make money running a gym.

I have been a member since Prestige opened and think it’s by far the best gym around. Great equipment and always very clean and well maintained.

Prestige is terrible in every aspect that makes a great gym. Don’t come here if you want friendliness, customer service, cleanliness, or even to be acknowledged with a smile. THE STAFF IS COMPLETELY WORTHLESS!!! Their customer service skills can’t even be commented on because they have none. Just a bunch of self envying meatheads working for free memberships so they can grunt their way to their next gallon of steroids. The clientele is even worse, when did this become ARM BURST? No gym etiquette whatsoever, there is plenty of space but as soon as you find an area some a-​hole is right there to be in your way almost bumping into you while they watch you doing your set instead of walking around you, like they own the gym. Even worse NOBODY wipes down their machines. i refuse to go into the tiled bathrooms without sandals because it always seems, smells, and looks disgustingly dirty. When you do decide to be brave enough to go into the petri dish bathrooms it’s a ⁵⁰⁄₅₀ chance you’ll get a towel because the staff is either harassing the female clientele, or giving dirty looks to everybody else. Completely disappointed with the direction this gym has taken. I will say they have great equipment and space but as said before it’s full of bacteria or some want to be meat bag. I wish there was another gym close enough because the only reason I go here now is the location and the fact that I have a decent rate to deal with the poorly managed staff. YOUR JOB IS CUSTOMER SERVICE SO AT LEAST ACT LIKE YOU KNOW HOW TO BE POLITE!

Just joined about a month ago, and I’m glad I did. I go in the early morning and always plenty of cardio equipment to choose from, and the weight room is great. Nice locker rooms, sauna/​steamer, good water pressure, clean.
I do think the employees could be more cognizant of empty cleansing wipes– there is always one or two that are out, and the gym floor really needs a good cleaning. Other than that, I really like this place.

Be careful of the hidden fees!!! Sign says no enrollment but they charge $ 60 for program fee or some crap and then two months later another $ 50 annually.

I have to agree with the bad reviews! This place use to be great. In the last few months all the trainers and front desk people have either left or been fired!!! What is going on?
This place has gone down hill the last couple months. I’ve tired to call management to find out what is going on. I want to know If the gym is closing but nobody calls me back.
My advise — don’t join. All the good employees are leaving and some regular members aren’t there anymore — the writing is on the wall!
There use to be this group of professional trainers that walked around talked to people. They were real trainers, they competed professionally. You could ask them questions and they helped you on machines. They are all gone. The people they trained are gone.
The ladies at the front desk knew our names. Now the new kids can’t even bother to look our way when we come in.
One day I told 3 different Green Shirt people there were no wipes and NONE of them moved off the stool they were sitting on in the trainer corner! I was there an hour and the wipes were never filled. I watched other members also tell the same Green Shirt people and not one could be bothered.
I witnessed a machine rope break, the guy flew off the bench backwards and landed on the back of his head. The whole gym saw and heard the huge crash. NOT one single of the new Green Shirt people came over to see how he was was. Other members checked his head for blood.
Don’t join! We are sorry we did.

Don’t let the high end interior fool you! This gym is not at all what it looks like. Machines constantly broken. Half the monitors on the cardio equipment won’t turn the on. The sanitary wipes are ALWAYS out. In fact one day I had to use hand sanitizer and a paper towel to clean my machine off. So pleased by that. The locker rooms are where it goes from bad to unbelievable l. Trash is always overflowing. Showers are not scrubbed clean. The steam room smells like mildew. Toilets are filthy. Oh and trash seems to always be all over the floors. For4 months they had a half torn down shower curtain hanging in the handicap accessible shower. Guess it wasn’t important for them to have privacy. The towels are falling apart and in dire need a replacing. I’ve worked out at many high end gyms before and they all provided lotion, hair spray, shampoo and conditioner. Here you get generic foam hand wash and crap lotion in soap dispensers. The showers are well equipped with foam hand wash in place of body wash lol! It’s incredible. go ahead and complain. It will literally get you nowhere. So yes join if you like to spend money for service you’d least expect.

Great facility– friendly staff, clean with a good selection of equipment from squat racks and dumbbells to machines and cardio. There seems to be a good variety of group fitness classes, although I have not tried any out yet. If it’s convenient for you, then it’s definitely worth checking out. Free pass for your first visit.

The gym is a top notch facility and I never had to wait for a machine. Machines break, but they have so many that it was never a problem. The staff is exceptionally friendly. I also have to say that when I had a billing issue it was handled quickly and correctly. This was a pleasant surprise compared to other gyms I have gone to.

I’ve been a member at Prestige for about 10 months and love the welcoming staff here. Talk about over the top care! One day I showed up for PT w/​Mike (a great guy) but I had forgotten to pack my workout shoes. On tight schedule, didn’t know what to do, when Jeanne (staff) lent me hers!

Machines always broken. 3 treadmills have had Out of Order signs on them for weeks.
TVs on the stair steppers NEVER work!
BIG PRIVACY PROBLEM! when you check in they leave all of your information up on the computer for the world to see until the next guest checks in and then their information is on the screen for the world. This is an invasion of privacy and a great way for criminals to get information on their members!!!
No employees can work the TVs to change the channels and they are all on the same STUPID sports channel, I guess they don’t think any of their members have any brains and are interested in watching anything but sports talking heads or AMC reruns.
Get some NEWS, FINANCIAL CHANNELS and something other than sports on the TVs!
Tell your trainers that NO ONE cares about their muscles!
Tell them to smile and be kind to the members, your trainers are your ambassadors.
Put in a SUGGESTION BOX somewhere where members can put in suggestions!

After working out at a lot of different gyms, I landed at Prestige a few months back, and I’m a fan. Nice facility, and since it’s a little higher-​end, it’s never too slammed.
Good machines and selection of weights. Helpful staff
It’s nice that the shower room has individual stalls instead of a big room, because I’m no fan of just a big room of naked dudes.
Good gym, and I like it.

I have joined many gyms in my life, and most of them proved disappointing. Prestige is totally different, they have it all. Lots and lots of great, state of the art equipment, friendly expert staff, great hours, and CLEAN
locker rooms, sauna and steam rooms.
You get a lot of workout for your money!!!

Absolutely love this gym. I have had my membership for almost 2 years and I have only positive things to say. Prestige Fitness has helped me change my life and become a better me. After I joined this gym I lost 40lbs and continue to go at least 3x a week. They have s variety of classes (yoga, spin, Zumba, bootcamp, Pilates) personal trainers, free weights, ellipticals, treadmills, stair climbers, assisted weight machines, a gym with basketball hoops, steam and hot saunas and much more. On top of that the staff is friendly and always willing to help in any way. The gym itself is clean and is a good size and can accommodate a large amount of people and many activities. Memberships are very affordable as well and opportunities for free months and other free offers happen often. Kids are also welcome at the club and even have a daycare service available while parents work out. All in all, Prestige is a fantastic gym with many amenities suited for everyone.