Camden Silo Creek

This place has been perfect! Tina and Kim rock! Anytime we have needed anything or answers they were there to help. The gym and club office is great. Maintenance is always prompt and easy to get simple stuff fixed. The nature preserve and walk way is great! There’s a new dog park going up which is awesome! Parking is never a problem and it’s quiet here which is hard to find in apartments. Just like every other corporate place there’s its pros and cons. But here I felt like I was always treated with respect and care. I throughly enjoyed living here and would recommend it to others.

Hidden fees every where. Exit fee. Late fee. Water sewer all hidden. There’s no grace period. Exit cleaning fee. Termination fee 4,000 dollars. Good luck.

My experience with this place was a nightmare. The management is useless and unprofessional, they would use you to define their good work. $ 39 for garbage collection is a scam because you still pay $ 9 for the dumster. $ 50 for Comcast only benefit the management because you get less for your money. $ 200 for cleaning after you move out ah ah ah this where they get you, they would take pictures of the apartment before they clean it and that it was so dirty they could not do anything other than charging you. They replace the appliances that have been there for decade and make you pay a double price of the new one, and refuse to let you see the old one. You are going to pay for sewer and water and never know what the real charge is, because use it or not you still gonna pay the imaginary bill. Really Really Really not a good place to be.
Ibrahim Ngapna

Camden Silo Creek in Ashburn looks nice from the outside, but the manager is horrible. They tell lies about fixing broken items in your apt, nothing gets fixed. Their contractors will damage your items and the manager will try to convince you to commit fraud so they do not have to pay for the damage.
They will find any reason to keep your deposit upon move out and they try to bribe you to give them good reviews on Unilocal,like gifts.
I should have paid attention to the bad reviews before I moved there. Beware!!!

The staff here have no idea how to do their job. (besides maint. man Tim) Lived here many years with paying the expensive rent, their cable charge of $ 45 per month even though i have Comcast, and forced garbage collection fee of $ 35 per month even though my apt. is 100ft from dumpster. Yet when Oct rent was due they stated I over paid and requested a smaller check. Bit confused? They said I had a 1100.00 credit according to computer. Sweet! I can pay overwhelming doctors bills from kidney stone recently. Lucky me right… No. Not days, not a week, but 1 month later they stated I was $ 1100.00 past due. If I don’t pay it in 5 days they will charge an additional $ 500! For their mistake! They happily fessed up they should have looked further into it especially since I was confused., but they did not. Nothing they can do, is what I was told. Well, hospital has my money and I’m a check to check guy. They set you up for late fees with zero remorse. My credit will tank now and I’m in deeper debt facing eviction thanks to staffs mistake. I work customer service and they do not provide any. Beware! Better to move in with parents or strangers. If they attempt to erase late fees and accept payment plan I will be more obliged to better comment. Prepare to see the managers cookie cutter message below of blah blah blah have a wonderful day.

Camden Silocreek is an amazing place to live! The grounds are beautiful and well maintained at all times.
The leasing staff are so kind and accommodating. They are the ONLY leasing company and staff I have ever met who truly care for their residents and provide excellent customer service.
The apartments are well designed and spacious. They have modern and up to date appliances and fixtures.
I just cannot say enough about Camden Silocreek. I highly recommend checking them out!

Like a lot of the posts here, they’re scammers. I had to get something new in my apt fixed literally every month for the last 8 months of our lease. They came to fix the dryer about 3 – 4 different times, they clearly didn’t know what they were doing because it never got fixed! Another horrible part was when the sink was leaking and left all this mold (A MONTH AFTER MOVING IN) my husband had to fix it, they couldn’t. I emailed Kim every month and she just brushed it off saying «all apartments need work done once in a while» ha well every once in a while would be understandable but something new every month? No, that’s not understandable. The maintenance staff never fixed anything, everything kept breaking down, it was absolutely ridiculous. Finally we got someone to sub lease our apartment, and Kim of course tried saying they had to replace the entire carpet (600 dollars) because of a tiny stain. Lucky, we got out of the lease, and we never have to deal with Kim or that complex ever again!!!

Don’t waste your money here. You’ll fight tooth and nail to get replacement of anything broken. Dryer didn’t dry and they refused to replace it. Had to dry loads 3 times every time to get it mostly dry. Dishwasher flooded the kitchen floor for months before it finally stopped working and Camden was forced to fix it (before they told us to put some towels down because it wasn’t broken). Missing oven pieces took weeks and multiple reminders to get us, as well as glass dish for microwave. All appliances are outdated. You’ll be charged an arm and leg for everything. Both Camden apartment complexes we lived in had terrible faulty fire alarm issues. The fire alarms would go off multiple times a month at all hours. Lied to about new carpet and age of appliances. When we moved in we were told it was new carpet but when we moved out (6 months later) they told us the entire apartment needed new carpet ($ 900 charge). The form stated that the carpet was 5 years old with an expected 10 more months before having to replace the carpet. They wouldn’t let us do a final walk through with them stating that our opinion wouldn’t matter because the maintenance staff has final call for all charges. Office staff was friendly when looking at apartment before signing
lease. Maintenance staff is very rude.
**Update**
After the community manager admitted we were wrongfully charged multiple times, we contacted the Regional Manager. He said he was going to visit the facility the following week, check into everything then call us back. He never did. He immediately turned it into a debt collector and refused to take our calls.
I’ve never dealt with a worse company before. We were lied to multiple times, taken advantage of and wrongfully charged multiple times.

My experiences with Camden stuff members in Particular Kimberly has been terrible. I felt very unwelcomed in the place where I pay rent because of her.

How can this be 4 star when the apartments need serious updating. Built in 2003 & desperately need updated appliances, i.e. Dishwasher, refrigerator, stove & washer/​dryer, they are old & outdated.

I have enjoyed living here for 2 years. I have had maybe 4 maintenance issues that were resolved within 24 hours of reporting them and the maintenance team is so friendly. The management team works hard to create a community and hosts a variety of events and activities for the residents. The fees are high for an apartment in the area, which makes me pause on giving a 5-​star review and, unfortunately, may cause me to consider other area options. But safe, noise in my building is minimal, grounds are kept nice, maintenance is done well and the staff is very friendly.