First Impression Dental

Excellent experience! From the moment we walked into the office the staff was pleasant and knowledgable. Scheduling is very accommodating with their extended hours. Dr. Reeves is very professional and personable. The equipment utilized is impressive and the staff works well together to make the whole experience of going to the dentist most enjoyable. We will be switching the rest of our family to this practice. Highly recommend!

I went to Dr. Carter Reeves for the first time about 2 months ago for a routine cleaning and check up and was extremely impressed! Dr. Reeves made me feel very comfortable right from the start and the office is perfectly clean and welcoming. They have brand new state of the art equipment and technology. You can even watch your favorite Netflix show while in the chair.
Since I was way overdue for a dentist visit, I had two cavities upon inspection and needed to be filled. So, I scheduled a follow up visit to take care of the fillings. Dr. Reeves completed the two fillings very quickly and also helped me get a new mouth guard fit. It was such smooth process especially for sometime like me who gets pretty anxious at the dentist like a lot of people. Highly recommended! 6 stars!

First Impression Dental is outstanding. I had two fillings done, and I didn’t feel a thing. Even the first shots of Novocain. It was only 45 minutes from when I walked in to when I was walking out. Dr. Carter is a great guy and made it a wonderful experience. I didn’t have any pain during the procedure or the next day. Definitely would recommend First Impression to anyone.

I have had a really great experience at FI and have been telling friends and family how impressed I was. I used to go to Dr. Sheik in Sterling for years, but aside from his secretary, didn’t like any of the office staff or dental assistants; every time I went I felt belittled. They were rather condescending and I always left upset!
So I put off going back to the dentist for too long and was hesitant to go anywhere, but picked FI based on the 5 star Google reviews and am so glad I did! The office is really modern and I’ve never seen such high tech dental equipment. Dr. Reeves is lighthearted, cheerful, funny and put me right at ease. The office staff is so friendly; two of the girls sat and chatted with me before my first visit. We are due with our second daughter any day now and they took that into considerarion and showed interest in her impending arrival, which I appreciated. The doc is very meticulous and explained everything to me on my level (I’m in healthcare with a Masters degree), which is more than the other place did. I also liked how kind the assistants were, they seemed at ease but professional. I have to go back another time for more work but I’m not nervous about it at all. Definitely recommend this place!

I highly recommend Dr. Reeves and staff. I fear dentists, and have some massive reconstructive dental problems as a result. This office puts you at ease, makes sure you have a pain-​free experience, novocaine shots do not hurt in the least (not kidding!) Everything was explained in advance to me, including costs. Dr. Reeves is so personable and patient. If you fear dentists, this is the practice for you! Modern equipment, great people.
Thanks for taking care of me; and my husband told me he is going to switch to this practice, based on how well I was treated — high praise indeed.

I initially found the First Impressions online and after reading all of the other positive reviews, decided to give them a try. I was not disappointed. From the time I walked in the door until I left, the entire staff was friendly, pleasant and helpful. Every step of the process was explained to me beforehand and I was given time to ask questions, all of which were addressed to my satisfaction. My experience was the same when I went back for some follow up work.
I recommend their services highly and have no reservations about referring family and friends to the office.

Switched my whole family over to this practice. Dr. carter has such a great bedside manner and shows he really enjoys what he does and being able to help his patients. He’s great with the kids and adults. Look forward to going back for our next check up.

THIS PRACTICE IS AMAZING FOR THOSE WITH DENTAL ANXIETY WOES!
All the raving reviews on here about First Impression Dental are true– they really are extraordinary. Like many, I dread the dentist, but I can honestly say that this was the first time in my life it was a pleasant experience and my anxiety was totally under control. Dr. Reeves is very genuine and without ego– he actually said «call me Carter» when we met.
Dr. Reeves was extremely thorough. My initial exam and cleaning took 90 minutes and he did the whole thing himself, without a tech. I didn’t feel like he was bouncing from patient to patient and then back to me, which has been a problem with some other area practices. He has every up to date technology available, which I love because it shows he’s making a real investment in his practice and his patients’ health. He explained each image on the screen and what the implications were for my health. And he did an oral cancer screening, which I have never had, and now I wonder why previous dentists don’t all do that regularly…
I most appreciated that Dr Reeves didn’t try to sell me or force on me the many many things that need to be done to get my smile up to date– he presented me with all of the info and asked for me to prioritize what I wanted to do. Lastly, we scheduled a follow up appointment to go over a road-​map– for my mouth. I have never received such personalized, attentive, or sincere treatment. I’m literally excited to begin my dental journey :)
I think I will also be bringing my daughter in for her first cleaning– Dr. Reeves seems great with kids and has netflix for nervous adults like me and wiggly children like my daughter. I’m so glad that I tried First Impression Dental because for once the reviews weren’t too good to be true.

LOVE Dr. Carter Reeves. So I had my two children at another practice that specializes in kids. My husband came back and told me my daughter had two cavities and the other dentist wanted to put her to sleep to fill them as «children are wiggly.» Putting my daughter to sleep for surface cavities was not an option for me. So I decided to give Dr. Reeves a try for a second opinion. I was so HAPPY I did. I was familiar with Dr. Carter Reeves as his father was my dentist for over 30 years! I was excited to see that Dr. Carter chose to open his practice in Ashburn.
At the initial consult he reassured me that he would not use anasthesia on my daughter. They don’t use the word «shot» in front of kids and they interact and make up games with kids. I decided to go ahead and give him a try.
When I went in to have my daughter’s fillings done he looked in her mouth and didn’t see any cavities. I brought the X-​rays that the other dentist took with me. He said they weren’t very clear x-​rays as they weren’t the digital copy of it. So he took his own to make sure he got the right teeth. He even took them with two different machines and didn’t see them. So turns out she didn’t have cavities or if they were they were so minor that she was able to correct them with extra good brushing. So he just saved my daughter from having to go through fillings that she didn’t need. To think the other dentist wanted to my daughter to sleep for cavities that minor?!?
Dr. Carter Reeves has a great bedside manner. He was wonderful with my 5 year old daughter and showed her some of the tools he used. He told her he was going to give her a «tooth shower» and we were going to shower her teeth to get rid of the cavities while showing her the tool that sprays water. My daughter thought it was fun. He interacted with her well! I was impressed. He took my nervous daughter and made her feel comfortable. She even asked me if Dr. Carter was her new dentist after we left. Also, she was able to watch her favorite Netflix shows while sitting in the dental chair.
All of his office staff was friendly and great with kids! Dr. Carter’s wife Liz is even the office manager. Dr. Carter talks to you as if you are human and isn’t trying to push unneeded extra services. Glad to find a dentist who is not a «gangsta» and such as the one we saw before that wanted fill my daughters teeth that didn’t need them just to inflate his bank account. Dr. Carter is top notch! He will see BOTH of my kids back in October for their 6 month cleaning!

We all fear the dentist but with this place I almost get excited. The staff at first impression make you feel very relaxed but you also know your being taken care of. I had a pretty extensive root canal and never was in any discomfort during the procedure in in the following weeks. Great place to relax while getting healthy, this app needs gold points for these occasions!

Dr. Carter and his team are the best! And they make you feel comfortable they are very gracious and he is quite expert in his profession.

I am so glad to have found Dr. Reeves and the staff at First Impression Dental! As someone with many dental problems, and who waits way too long to go to the dentist due to previous less than savory experiences, Dr. Reeves has been a very pleasant change. I have quite a bit of work to be done, but he has me well on my way — and keeps me at ease the entire time. I have already received compliments from co-​workers and family members about how my smile looks better due to cavities in the front being fixed.
I love how Dr. Reeves and his assistants make you feel so at ease while there, they are very conversational, and make sure to take their time with you. If you have any questions — they will go through anything you need.
I would certainly recommend Dr. Reeves and First Impression Dental to anyone looking for a dentist in the area!
Thanks for making my experience a pleasant one, and easing my stress! :)

I’m so happy to call this my new dental office! They are located in a new plaza in Ashburn. Upon arriving the receptionist greeted us and was very friendly! We didn’t wait long for my daughter to be called back first for her cleaning. They offered Netflix to my daughter while she was getting a cleaning and she was a happy camper! The hygienist was very friendly and wonderful with my daughter. After her cleaning was finished the doctor came in and did an assessment of her teeth and I was able to ask as many questions as I pleased. The doctor had many neat tools, including a small camera he used on my daughters teeth that zoomed in and looked for cavities on her tv screen! They did extra ex rays to see how my daughter’s teeth were growing and if she would need braces in the future. After my daughter got a good report, it was my turn! The hygienist was very sweet with me as well and we chit chatted while she worked. After she took some photos, the dentist came in and did half of my cleaning. I have never had a dentist that does any of the cleaning – my past dentist have always come in after and just given me a run with what the hygienist did. The dentist cleaned and did a full observance of my teeth and answered all 156 678 of my questions with a smile and patience!
I also had to come back on as separate visit for a filling and everyone in the office was just as nice the second time around. They turned on the tv for my daughter – even tho she wasn’t being treated. I had pain free visit and the doc walked me through everything he was doing. My husband and I got a filling the same day and my husband went to a different office and started before me but my numbness wore off before his and he had pain after from his office – he should have came to First Impression. When it was time for me to check out the receptionist was busy so Dr. Carter helped me make my payment and I was on my way! I really am in love with this office and will recommend them to people looking for a friendly, excellent staffed, pain free, clean, and updated dental office!

What a great experience! From the minute you walk in, the folks at First Impression Dental make you feel welcome.
All the paperwork was done efficiently by Liz, and she goes the extra mile to make sure all the i’s are dotted and t’s are crossed so the insurance takes care of what they should.
Dr. Reeves is extremely attentive to detail, and makes sure you’re informed of what’s going on while he’s working on your teeth. He’s not done until you’re 150% satisfied; I haven’t seen this approach to patient care from a dentist in ages. Needless to say, all the latest, high-​tech, dentist toys are there, and used at their full capacity; I saw my mouth in a widescreen monitor, in HDTV.
Mindy, Dr. Reeves assistant, takes care of the patients so well, it makes you wonder if you’re at a dentist office or at a first class lounge; she’s delicate, funny and very professional.
This is what every dentist office should strive to deliver; top-​notch service and quality. Do yourself a favor; quit your current dentist, and go to First Impression Dental… You won’t regret it!

This is probably the best visit I’ve had at a dentist. The entire office is professional, clean and kind. They greet you by name, take time to care for your needs and have ZERO judgement. My teeth are a hot mess so I have a LOT of anxiety about dentists, afraid they will scold me. I received compassionate, unscoldy care and was presented with a reasonable and good set of options for treatment.
Thank you for making me not dread the dentist!

I have never bothered to write an online review for any business or anyone before, however, Dr. Carter Reeves at First Impression Dental in Ashburn, VA is worth the time. I am terrified of needles, and I pass out easily, having done so during cavity fillings in the past. I have avoided the dentist for the last 10 years, leaving me with a broken tooth and several more on the brink of cracking open. I finally decided to get over my fears and find a dentist and I’m so glad that a coworker referred me to Dr. Reeves! The cleaning was painless, which he performed himself, and after x-​rays and a tour of my mouth with his high tech camera, he laid out a plan for my dental care. I had an appointment scheduled for today to fix the cavity in the broken tooth and put the temp. crown on, and I was so scared to go in. I’m 35 and I even had my mom come with me, I was so nervous!
There was no reason for my anxiety which quickly became apparent. I barely even felt the shot, and what I did feel could have honestly been in my mind. He was so gentle, and he & his wife Liz were so understanding and put me at ease. They didn’t even mind that I listened to my headphones for most of the procedure. Dr. Reeves checked several times to make sure that I was sufficiently numb before starting any work, which I sincerely appreciated. I was expecting to feel awful for the rest of the day, and I feel perfectly fine. He scheduled me for 1.5 hours and it took exactly 1.5 hours. Dr. Carter is extremely skilled and knowledgable, and his wife/​assistant Liz is so kind and caring — I can’t recommend this practice enough!
Next visit I get my permanent crown and he starts on my next crown and I’m not dreading it one bit. I’m so grateful for their care!

I’m a skeptic of dentists. They can tell you they see a cavity, or need a deep gum cleaning, or have a cracked tooth, or… the list goes on. And unless you’re in pain, how would you know any different?
So, I put off going to the dentist for the past year and half because I just didn’t want to deal with searching for «the one.» After bookmarking various dentists on Unilocal,I finally decided to bit the bullet and pick First Impression. I picked FI because they open at 7am on weekdays. Sweet, I could get my pearls taken care of before heading into work! FI is in the new construction behind the Home Depot on Shellhorn/​Loudoun County Parkway where the metro line will be coming (I think so anyway, since its called Loudoun Station.)
The office is clean and brand spanking new. Everything here is high tech. The paperwork is filled out electronically and the x-​rays are digital (no heavy lead apron to put on!) The really cool part is that they take pictures of all of your teeth which goes in your file. Why is this cool? Well, the dental skeptic I am, I don’t believe it when dentists tell me I need anything done. When I saw the pictures of my teeth up on the screen, I actually saw a big pit and missing piece of one of my prior filings. I was staring at it before Dr. Reeves even pointed it out to me. Had that picture not been there, I’ll be honest, I’m not sure I would have believed what he told me. Not because he’s not trustworthy, he absolutely is… but again, how would I KNOW what he was telling me if I don’t feel an issue?
Dr. Reeves did an oral cancer screening, which is my secret litmus test of all dentists. If they don’t do it, I won’t go back. I know someone in her 30’s who had half her tongue removed due to tongue cancer and she was never a smoker. Then he measured for any gum recession, polished my teeth, I got the standard «you need to floss more» speech, and then was scheduled to fix up my broken filling.
The only minor thing I would ding FI on is that all their forms are digital. That may be a turnoff to some people. I filled out all my paperwork online and then signed them digitally on an ipad when I cam into the office. But, I didn’t ask if they had the option of paper forms, so you may want to ask if you prefer paper forms.
Other than that? I think I found «the one!»

Wow. I’m actually looking forward to visiting the dentist again! Awesome facility with state-​of-​the-​art equipment. The team is incredibly friendly and give you and give you a lot of information to help you make good decisions about your dental health. Also, really convenient office hours for those of us who work during the day. Since this is the first Unilocal review I’ve written… well, that should say it all! Bravo!

I have used Dr. Reeves for teeth whitening and also referred him to two other people. One of them had an urgent issue with his tooth. Dr. Reeves worked with him on the insurance and met with him late in the day. I would recommend this place just because of the customer service. The office is nice, clean and very high tech.

This dentist is FANTASTIC!!! High tech equipment to make your visit easier. For those who are a bit weary about going to the dentist rest assure he is amazing. Mr. Reeves talks you through every procedure and puts you at ease. Great service and an amazing staff. I highly recommend this office.