Adorn Salon & Boutique

My wife just left this salon after paying $ 40 for a wash and style and when she was done she was in tears. The girl doing her hair never even completely washed her hair. She applied shampoo for 20 seconds and washed it out (not
completely). Her hair was still greasy, wet and frizzy when she left. The people
working there where all very nice but I wouldn’t recommend this place. $ 40 and tip so my wife could go home with hair worse then when she walked in.

Walked in and made an appt. just moved to Asheville and it’s always hard to switch hair stylists. Amanda was great. She matched my color perfectly and gave me a great cut for my short, thick hair. Didn’t try to make drastic changes. Just made me feel comfortable with the right amount of pampering. I will return!

I went to Adorn for the first time for color & highlights. I was asked to come by the salon for a consultation w/​Amanda. It was discussed that she would be highlighting my hair w/​3 colors. When I arrived for the appt. she changed the highlights to two colors. She then told me that she preferred not to talk because she needed to concentrate on her work. When the color process was complete she then gave me a cut. Net result; the color turned out horrible not the highlights and low lights we discussed just a washed out mousy color. As far as the cut it looks like someone put a bowl over my head. I guess I’ll wear a hat for 6 weeks. In my opinion staff was not friendly and the stylist didn’t listen to me as a customer. For $ 235 I expect more. I would NOT recommend this salon to a friend.
UPDATE Today I received a phone call from Andrea the manager at Adorn. She apparently had read my review and was calling to talk. She was concerned that I was unhappy with the services I received. Andrea explained that isn’t Amanda’s normal personality. She then offered me a complimentary color and cut on my next visit. I thought that was very classy. Apparently Adorn IS concerned about their clients satisfaction. I am impressed that they reached out to me in that way I was simply never going to return. I think I might take them up on the offer in a couple of months when my hair grows out some.

I just got a great hair cut at adorn by Emily! The whole experience was amazing, she really took the time to ask what I wanted, she had great ideas about how to fix my hair from a horrible cut. My hair still has some growing to do but she did the best she could and was honest about what would be good and not for my hair. The rest of the staff at the salon were all very friendly. Due to a busy schedule I had to bring my dog into the salon and the staff was very understanding and welcoming. Great place to go :)

I came in to get my old gel tips removed. They don’t do gel here but my manicurist Candace did her best and succeeded in taking them off without ruining my nails ! Love this salon and Candace, she was so accommodating in giving me the nail shape I wanted and being picky about colors. I wish I lived here so I could get my nails done by her regularly !

I absolutely loved going to Adorn for my wedding hair! Emily did an absolutely beautiful job on my wedding updo — The best up-​do I have ever had and with just one picture for inspiration. The rest of my bridal party looked absolutely stunning as well with hair done by Adorn. In addition to the stylists, Fasetta, the wedding coordinator, was sweet and helpful throughout the whole process. In fact, I came in asking for change because I had parked in a metered spot and didn’t have any quarters. As soon as Fasetta realized it, she just asked which car was mine and went out and took care of it for me. While small, that showcases how much they care about their clients and going above and beyond to make a wedding, or really any day, special. Can’t wait to go back!

Good place in downtown. The nail techs were great. They did a nice job & chairs are comfy. It is centrally located & easy to find. The only negative comment I have was that the lady at the front desk was not personal at all, very short with us & seemed bothered that we had questions about their services. Once we got back to the pedicures, everything was delightful though.

Wonderful experience start to finish. Great staff, great location. I’m not the kind of girl that usually looks forward to getting a haircut, but this was a pleasure.

I had the pleasure of getting my hair cut by Jeremy this afternoon and am so incredibly pleased with how it turned out! He is so professional and talented at his job. He really takes the time to understand your hair texture and listen to what you’re looking for in a cut. In his words «I see each haircut as an individual sculpture, and I love getting to execute the vision of each of my customers.» Definitely recommend!

After having an ordeal at another salon and being left with a weird greenish ashy brown, I made an appointment with Emily to fix my color. I wanted to go back to my natural color (light brown) with some blonde on the ends. My appointment and the resulting color was basically perfect! Emily was so nice and friendly and did an amazing job lightening the color while also ensuring that none of the dyes she used on my hair would damage it and cause my hair to lose it’s curl. Emily was awesome, she totally saved my hair and I will for sure be coming back for touch ups in the future!

I researched all the top rated salons in the area before choosing this one to try; they have high quality services at fairly reasonable prices and have good customer feedback. My appointment was with Holiday; I got my ends trimmed and layers redone. Holiday did such a fantastic job! He kept as much length as possible while getting rid of all my dead ends and giving my layers new definition and style. I loved the cut and will be making this my new salon. Great people and wonderful service, highly recommend coming here.
P. S. He gives you a scalp massage at the beginning of the hair cut and it’s amazinggg.

I have been in a few weddings and this has been THE best experience! The bride, wedding party, ect look fantastic! Makeup and hair. They opened up on a Sunday just for us and were so friendly and knowledgable. Along with style and class this was the most stress free salon experience. Thank you for taking one less thing off off the bride’s «plate»!

I needed a blow out for a rehearsal dinner. I’m from out of town and a friend set it up for me kind of last minute and we rushed over after we got the bride’s nails done, etc.
Kim at the front desk, however, made me feel guilty for showing up a little late after being stuck in traffic, which my friend had called ahead of time to notify them about. When I went up to the desk upon arrival, she gave me a dirty look and said, «Um… You’re like ten minutes late.» Jeremy was sitting next to her and said that it was ok and he could still fit me in. He apologized for the interaction before I left. I tried to be friendly when paying for my services and Kim still had a dirty look on her face; no «thank you» or «have a nice day.» I get that it’s annoying when people are late– I work at a doctor’s office. But people also need to realize that things happen and we did our best to get there.
I’m sure I’ll be back to visit friends and will definitely not be returning. I went to another salon in the area the next day and they were incredible.

Came in for pedi. Left with relaxed soul. Great staff. Lovely art on the wall. Soothing vibe.

As per the salon request on the website, I showed up for my appointment 10ish minutes early. and proceeded to wait 25 minutes until they were ready for me. I understand sometimes salons can run behind schedule, but there didn’t appear to be anyone being serviced in front of me, so I was a little annoyed. On top of that, the girls at the front desk were not very friendly or helpful, with no explanation for why my appointment was running so late, and not even an apology or acknowledgment of the lateness.
I went for a brazilian and the waxologist was not very friendly — I’ve been getting waxed at various places for 5 years, in NY, CT, NJ, and NC, and this was on the lower end in terms of quality and experience. I tried to make some conversation but she seemed pretty closed off, which made it a little uncomfortable. She used a hard wax (which was too hot!) which left some hair — about ⁸⁄₁₀ places I’ve been to make an effort to at least remove a few ingrowns if they are there, but no such effort was made here — she didn’t even ask. :(Will not be coming back, sorry.

Awesome new location! Friendly staff and awesome products. Best salon in Asheville by far!

Emily is my hero.
I had the most ugly hair color ever at a high-​end salon. I spoke with Emily the next day to see of she could rescue my hair. And she did! My ugly, zebra striped Gothic matte black hair was softened by two colors of highlights. In addition, she has such a positive attitude that she’s fun to be around.
I recently moved here from S. California and am relieved to find my go-​to beauty pro.

Moved here in August… between moving two businesses, getting kids set up in school and trying to figure where half our stuff is, who had time for getting her hair done? Not me, that’s for sure. My hair had blown past critical and was dangerously venturing into «pathetic bag lady» territory, when… EMILY!!!
Emily not only made me love my curls again (which is a miracle in and of itself; no native Floridian with curly hair loves their hair), but gave me a great hair color along with a funky red stripe down the side. She makes the time fly by while you’re there with her fun conversation as well! Listen up, Adorn… keep this girl on your staff!!! She is über-​awesome!
The décor is deliciously different, it’s not a stuffy look-​down-​our-​nose-​at-​you type of place and the price is incredibly reasonable.
I will sooo be coming back… next time, we’re going screaming blue on the stripe!

I first went to Adorn because I had a Groupon for waxing. Having had many bikini waxes ranging from not bad to creative torture, I’m always skeptical when trying new salons. I booked my appointment on the phone with a friendly staff member and when I arrived, the salon felt welcoming and comfortable. It’s got a rich, classy atmosphere without being stuffy or pretentious, and I love the upscale, luxurious rustic-​y décor. The folks at the front desk are always very pleasant and helpful, and all seem to know what they’re doing. That’s always a bonus. If I’m early for my appointment I’m offered water or tea while I sit in comfortable chairs, but I’ve never been made to wait long in the few times I’ve been there.
As for the wax, I was having a Brazilian with Holly. The waxing room is clean, calming, and cozy, just like the rest of the salon. However, the real reason I’m writing this review is because of Holly’s waxing skills. I was incredibly impressed with how professional she was, knowledgeable and obviously experienced. She works quickly without being careless, and all things considered, manages to keep the process relatively painless. Having had countless waxes, I have plenty to compare to, and she is by far the best. I honestly wouldn’t take the time to sing her praises if I was not incredibly impressed. Afterwards I also asked her to do my eyebrows, which of course went just as well. And because these types of services can be expensive, it’s also worth mentioning that the wax, as well as all their other services are very reasonable priced, which is important to me.
Since I had such a positive experience, I decided to try out their hair services. Moving around a lot makes finding a good stylist tough, and I admit I’m very picky and apprehensive after some of the terrible haircuts I’ve had.
My appointment was with Emily, who I simply love. She really listened to my needs and concerns, and understood what I wanted. She even helped me with my difficult decision regarding whether or not to go back to bangs. She was fun and pleasant and very professional, and it was very clear she knew what she was doing. And another added bonus? The stylists at Adorn offer free bang trims for their hair clients. How awesome is that?! I actually just went in today for another wax and a bang trim, and my experience was again nothing but positive. Emily asked how my haircut was treating me and if there was anything I didn’t like (there isn’t) and got my bangs back in shape. Holly again impressed me, being just exceptional at what she does. The desk staff even tolerated me changing my appointment three times for the course of the week, all while maintaining a helpful and happy attitude.
It’s tough to find good salons, so it’s a big deal to me when I do. The folks at Adorn are great at what they do and they accomplish what a visit to a salon is supposed to: leave you feeling better than when you walked in. And for a decent price, at that. I absolutely recommend them to anyone (I even saw some kids getting their hair cut there), and I look forward to trying more of their services.

I recently was married in Asheville, where my sister lives, and she recommended that I go to Adorn to get my hair done. Me being from out of town and not knowing where to go, I took her recommendation. So the right call!!!
From the initial phone call to book the reservation everything was done thoroughly and professionally. Everyone I spoke with was super sweet and helpful. I even received a confirmation letter just before I flew out to Asheville to go over the details.
Amy was my stylist, I showed her a few pictures of things I like and she went right to work. She braided and quaffed my hair for a little over an hour and when she finished, it looked perfect! I had never felt more glamorous or beautiful!
Thank you for making me so beautiful on my wedding day!