FedEx Office Print & Ship Center

Very convenient FedEx office.
The staff here are extremely helpful and friendly and offer efficient, speedy service

It’s a shame, as I, like many others, really need a place like this to do printing for work and school. But I will NEVER, ever, ever go back to this place again. I came in to print a document off the internet, which that alone cost me $ 6…to print ONE document!!! Then, I went over to the copier to make copies and after just a few copies, which were SUPPOSED to be double sided, they started coming out with a big black smear across the top, after spending upwards of $ 8 already (I stopped the job/​session due to the black smear/​ink on my copies), I brought the defective copies up to the counter and explained what was happening. The one woman on duty was ok and kind of nice, then she asked another woman to come over and do a refund (which I had asked for). I had to explain 3 times which printer it was that I used. I told the woman nicely that I wanted a refund on my internet/​printing charge too. She said she could refund me for the printing but not the internet time. Now, I misunderstood her and was still holding the copies, she then asked me: «are you keeping those?» I said yes. She said again: «I said I can refund you for the copies but NOT the time on the internet… that’s WHAT I SAID!» in a real rude voice. I haven’t called and made a formal complaint yet on her. I got her name off the receipt though. It’s the weekend so I’ll wait and call in to that location and file a complaint on her on Monday. This does it for me and FedEx Kinkos. A real outdated company who cannot get their stuff together. I will not print, copy or ship anything with this company any longer.

I always have bad run-​ins with Fedex. From drivers who deliver way too early for anyone to be up to bad employees at the location. No notification given for the estimated delivery time so we could be ready. Customer service was unhelpful and short. I never have this issue with ups or usps.

I go to this place to send stuff around the world for my job.
I never had a problem with the attitude of any employee maybe the speed and knowledge but they are all nice and southern!
As I m usually using my bosses fed ex number I don’t really care about the prices but am very pleased with the shipping of big and bulky stuff. The guys there always try to help as much as possible so that everything gets wrapped up save and shipped promptly! Unfortunately once I wanted to ship something big and pick it up myself in los Angeles well that failed greatly because the station that one of the managers here picked for that transaction did not have such pick up service, that’s why I took of one star!
The other services are not used by my often but I do appreciate that they have computers and printers you can use yourself although if you need help they are there and ready to help you!
They have handcars if you need to unload stuff out of the car and parking in front and on the side

Unpleasant staff member Keri. Other locations will allow customers to borrow a thumb drive but this one is more focused on getting your money. It cost 18 dollars to scan a document as a result. I was put of town so wasnt as prepared as usual and what a rip off!

I sent in on a Saturday afternoon — and spent 15 minutes alone with two employees who both took turns trying to ignore me as much as possible. The place is called a «pack and ship», but when one of them finally paid attention to me, they pointed to the boxes and supplies and told me to pack it myself.
Then they went and decided to do emergency inventory of the cards so that they could force the other employee to help me.
Other employee was a bit more helpful, but still not all that much. And even with him, I had to wait around while he decided to go check on this or that. What should have been a three minute transaction at most took about 25 minutes.
Even though this hotel is literally 2 blocks from my hotel, I’ll never go back here. There’s a wonderful UPS Store three miles to the East with much more friendly and helpful folks that I’ll be using from now on.

Went to this location for a notary (listed as a notary on google) and to print off of an USB drive. Unfortunately there is no notary on site… ever. There seemed to be some issues for myself and others with printing from USB on the copy machines. The employee couldn’t figure it out either. I had to print the first six pages which I wanted copies of from the computer ($ 4.00 vs $ 0.60). Then made copies on the copiers 0.60 from that point forward.
The employee was helpful but they were obviously busy and difficult to get assistance from (Monday afternoon presumably is a busier time).
Recommendation: Go to Postnet in East Asheville — notary/printing/shipping/design…mostly the same functions with a more low-​key atmostphere. Not too far from the Fedex store either.

So… when I need something copied or shipped I go here. This is the McDonalds of shipping so everyone I go to they are consistent with services and staff.
This time I needed to copy items onto larger paper. Staff helped me out and I got in and out quickly.
Not sure what the service issues noted by other reviewers here, but I’m happy with them.

My wife and I have had some pretty terrible run ins with this place, and we have been foolish enough to keep going back.
For our wedding, my wife designed our invitations and programs. FedEx printing botched both jobs. Our invitations were not aligned. Our programs were printed the wrong color.
We had to send a package overnight and paid for it online. We went through the website and checked everything. The vital information that was left out was a drop off time. When we got there late the only offer FedEx had for us was a refund. Which was nice, but we had to get our package overnighted.
Finally, their FedEx truck backed into our car. We were given the wrong number for their insurance and had to hunt for the right one. The procedure was to find two quotes for the damage, and FedEx would send us a check of the average. INSTEAD, FedEx renegotiated the quote with the mechanic behind our back. Pretty shady huh?