Mike’s Auto Service

Horrible experience. They misdiagnosed my car issue and I ended up paying HUNDREDS of dollars for an unnecessary part and labor. Before I knew nothing had been fixed and got the car back, it broke down on two separate occasions due to the same problems. When I went into the shop to talk with the owner about the worthless job, the mechanics were sitting around and gave me dirty looks as I talked to the manager (very nice man, I have to say). But I got the runaround from the manager who ASSURED me the owner Mike Harkleroad would call. Still haven’t heard from him even though I went into the shop THREE (3) separate times and called once (had to leave a messages on each attempt). Coward. What does that tell you about a business? Zero integrity. I wanted to give them a chance to follow up before I wrote this review, but too bad for them. I ended up taking my car to a shop I’d been to years before, and they identified the problem just by my description alone, before they even got ‘under the hood.’ The mechanic said it was a ‘no brainer’ and couldn’t understand why Mike’s Auto did what they did. Unfortunately, it was an additional expense to repair, but far less than what Mike’s Auto charged and they weren’t even able to solve the mechanical issue!
There are plenty of other shops around — AVOID Mike’s Auto.

I stumbled across these guys a few years ago when visiting my sister and I had a frayed fan belt. They stayed late to help me out, and I just went back a few years later when visiting again and got an oil change and tire alignment. They do great work and are very nice guys!

My review is concerning talking to them on the telephone; I didn’t actually go here.
I called and asked if he’d replace my ignition switch for my VW Jetta. He said that he could replace it but then I’d have to take it to the dealer anyway to get it reflashed (reprogrammed), so I might as well just take it to the dealer.
This isn’t true. It’s «german» but it’s made in Mexico; there is no reflash changing a vw ignition switch. The guy I talked to on the phone is either an idiot or a liar, and neither is a good trait for an auto mechanic.