While upgrading my iMac’s hard drive to an SSD, I broke the display panel connector off the motherboard. The motherboard for this machine is $ 850 plus labor — pretty much a death sentence. I called all over town and no one was willing to even ATTEMPT to fix it, even though it only needed two tiny little spots soldered. Well, not exactly no one it turns out. Even though it was almost closing time on a Saturday, he told me to bring it in and he’d have a look. He said he was pretty sure he could fix it but the motherboard would have to come out first, and quoted about 1.5 — 2 hours($ 120 – 160). It took about a week(he had to order a special tip for his soldering iron!) but he called me as soon as the job was done with great news. The motherboard did not have to come out after all so he only charged me $ 20 for the 15 minutes or so the repair actually took. I would have gladly paid much more and HEKNEWIT, but he just charged me for the actual time. Great guy and great business man. THIS is how you run a local business!