RTE Transport-Randi Tompkins

My husband and I used to own a home in the Catskills and used RTE Trucking (Rich Tompkins) for 2 jobs, one which was removing an old oil tank from the ground. A simple, 2 day job which he did as promised. The 2^nd job, however, was installing a leach field for a new septic system and it was a complete and total nightmare. We were told the job would take one month tops, which may have happened had he actually started the job in September as promised. But because he didn’t even begin until late October and the snow started flying in November, we were unable to use our house for 10 months! He is unresponsive to emails and phone calls… simply does not make himself accessible to answer questions. At least until we lost patience and wrote an email threatening to withhold payment so that we could pay for maintenance on our property that had gone unattended while his excavation machinery (huge tractors) sat on our torn up property for almost an entire year. At which point he finally finished the job… in about 10 days! To top it all off, he submitted an invoice which was «doctored» to show the amount $ 4000 higher than the original estimate.
This contractor is not recommended, especially for those who do not live in the area full time. There are plenty of good, upstanding excavators in the area so spare yourself the throbbing headache.