Ear Nose & Throat Associates

I went to this place since they were able to schedule me for a visit within 3 days. Other offices I called were giving me an appointment time of 2 weeks. But it is clear to me now why that was. This office is awful. The Doctor was okay. However in my opinion the staff is not even fit to work in a supermarket or a grocery store, nevertheless in a doctor’s office!!!

Warning! This business used to be listed here on Unilocal,but I suppose its rain of bad reviews prompted to the owner to somehow remove its listing.
The assistants here are extremely incompetent. Everyone who operates a phone, computer, or files some kind of paperwork, is beyond assistance, education, or re-​education. The only option is absolute termination and definitive barring from all employment and all volunteerism related to any written language and the human voice. These people will lose your paperwork, give you incorrect information, hang up abruptly, not answer the phone, and poop on you. I’ve never encountered a more frustrating experience than the ones that I’ve had at this office. I’ve confronted these people several dozen times, and I’m out of words to describe how pissed off I am every time I leave the building at 35 – 01 30^th Ave, Astoria.
I am so deep into doctor appointments with allergists and ENTs here that I almost cannot escape or cope with the office’s stupidity as they waste my time and energy. I feel very bad for all the patients who have to deal with this place, because it’s New York City and there are many better clinics to lose money at.
The doctors here are OK. Dr. Heather Waters, a relatively new doctor at this facility, is the best of the bunch. However, it’s not worth the headache and it is best if you were able to visit her at her other facilities.