FedEx Office Print & Ship Center

I’ve used this Fedex branch to print numerous poster and flyer projects. I have had 100% excellent customer service, great quality of work, and the prices are reasonable. This office clearly has great management and a commitment to quality. Many thumbs up.

I went to print shipping labels for my packages. There were two employees at the time of my visit and they were very welcoming and nice! I don’t remember their names but I would go back there if I have to use Fedex again

Nice decent sized place. A great thing is that it opens at 7 am. Can drop off your stuff on your way to work. The worker I dealt with was somewhat friendly and courteous. He was preoccupied with some other packages but as soon as he saw me walked into the door he stopped what he was doing and helped me out. He handled my package with care and after scanning the pre-​paid label, handed the receipt to me and told me where my tracker number was. We exchanged pleasantries and I was off. It was a quick and speedy service. I wouldn’t mind coming here again to do business.

FED EX HAS HORRIBLE HORRIBLE SERVICE — the driver was supposed to get my package to me Friday, it is Tuesday night and NOTHING! Supervisor keeps making excuses for him, then they said I wasn’t home, which is BS, I’ have been home waiting for the package TWO DAYS, they didn’t even leave an attempt slip which means they are LYING!!! Will NEVER NEVER use their services for my personal OR business. On top of it all, I was told Friday the driver took my package back to the facility because he thought Black Friday was a holiday!!! MORON

I’ve been here a handful of times — to either pick up packages, or get things printed, and the staff here have been so nice!
Some fun facts:
— There is muni parking so it’s easily accessible!
— Super dope paper cutter that cuts precisely (only one sheet at a time, FYI)
— It gets insanely busy at times, so when buying parking, tack on an extra 15 min just in case. I’ve run out with only a minute to spare sometimes.

Printer did not print my item as I had directed it to. Not the end of the world (just needed to get a staler involved) but that was a bit disapointing. Incredibly expensive to just use the printer and computer. Cost me almost $ 15 just to print 5 copies of my 2 page color resume.
Plus side is that I was in and out in about 10 minutes and the location was really convenient to the subway and my place. So overall not too bad!

The staff at this fedEx Kinkos location are really wonderful– they are very professional & extremely helpful. I was having an issue with my payment card at the copier & a member of staff named Sherice went out of her way to fix the problem. They are always terrific there & ready to assist you with a friendly smile– this business & it’s employees are a truly welcome asset to Astoria!

Small, though suitable, shop. Nice enough employees. Have your basic needs for supplies if you don’t feel like shlepping out of your way. Convenient enough pick up for deliveries. Clean. Right by the subway. Works for what it is.

absolutely love this location, the service and quality are beyond any other fedex/​kinkos i have been to. My office uses them for a lot of printing and i can say i have never had an issue.
Sometimes there is a small wait but hey, rather wait than be unhappy

Honestly, I have never heard of a post office that doesn’t try to deliver one more time after the first time failed. My roommate and I just moved to New York and obviously we don’t drive and they told us we have to come pick it up when part of their job is to deliver and of course we would tip. That’s what we have payed for. I called them continuously and no one answers, but someone hangs up. So disappointing. Once we get our package, I will never use them again.

Excellent place to stop off for copies … or emergency computing … or other FedExy kind of stuff. Usually friendly and helpful. New equipment including photo printer for that last minute head shot/​resume combo. One million times better than any Staples anywhere in NYC.

Best FedEx for printing in NYC. I print flyers and menus and music all the time. The person helping me was attentive, made alterations to my document for free, guided me through paper choices and was very polite. The customer service was excellent. Not usually so at other FedEx Centers in Manhattan.

José is the man! Always very helpful and accommodating with whatever your work entails. One time, I had trouble printing from their PC (I’m a Mac gal); margins were all messed up. He gave me credit on all of the print outs that were bad, and also credited me on the extra internet time. A few months later, I needed some color docs printed out, including a resume. All docs were on my external hard drive. José brought me to his computer station and made sure he understood exactly what I needed. He hooked me up with really nice, textured paper, while making sure the formatting and layout was «on point». He has good patience, and good customer service skills. This is the place I don’t mind coming to for all my office needs.

I planned poorly and needed Baby’s first birthday invitations done quickly. I got the pdf file from the designer basically the day I needed them to go out. I desperately needed a print shop, and the only place near my home we could find was this place. Thank goodness for that! We walked in at 7 pm, and I expected to be told to come back the following day. The guy behind the counter had me email them the file, took the specs, and ran two samples of the invitation, each on a different kind of paper so I can compare weight and color. I gave him my choices, went to pay, and within five minutes, he came back with a stack of my beautifully printed and trimmed invitations. He was fast, asked all the right questions and nice. I will definitely have my custom print work done here from now on.

I’ve been there twice, and both times they’ve been quick, nice and helpful!
–First time (around a month ago)
I had problems with Fedex *main* office. I’ve called them but they wouldn’t tell me if my package were already there or not. For some reason, they wouldn’t know. But when I’ve called this specific location, they took the time to look up for it, find it and let me know that I could go pick it up already.
I went there that afternoon, they were super nice in person too. They even remembered my call (!) and operation went smoothly.
–Second time (yesterday)
I’ve asked for my package to remain at that location too. I was out of town and I had no idea that they’d only hold it for up to 5 days.
Once I came back, I’ve checked online and it said that they were returning the package to sender that day. But it didn’t say that it had left the office at all.
Couldn’t get them on the phone (wasn’t working for some reason) so I went directly there before noon.
They were super nice, told me about this 5 days rule (for mine it was like day 11 already) but they look up for the package anyways.
And found it.
I had no problem on retrieving it.
(they told me that I was lucky, though, and that I shouldn’t wait that long next time)
So, yeah, I’m super thankful and happy with their service! :)

This location is very convenient for me to visit, and I visit it often enough. I love the self serve copy machines. I’m a huge fan of do-​it-​yourself things because I just like to go in and get my business done. You can use your FedEx/​Kinkos card if you have money on it, or you can just use a debit or credit card. The machines are easy to use and, at risk of sounding really dorky, I love that they have complimentary use of glue sticks, white out, pens, post-​its, paper clips, staplers, and paper cutters!
I’ve also had several documents scanned and loaded onto thumb drives here. Although I’ve encountered a long line or two, the service has always been great. The employees are friendly and always work as quickly as they can. They offer me a receipt and say thank you every time. I know it may not seem like such an important thing, but a quick thank you can really go a long way.

At Christmas, I expect long lines at FedEx-​type places. So when I visited in mid-​December to receive a package and the line was almost to the door, I summoned every ounce of patience I had and stood in that line, which moved slowly, but I attributed that to customers who have no idea what to do or what they wanted. Happens so often.
When it was my turn, I saw how mopey and surly the staff was. Almost everyone on line was complaining about it.
I was asked for state ID to get my package. I showed them my passport instead — it was all I had on me. «This is not state issued,» the kid «helping» me said, and passed the passport back and called out, «NEXT!» I emphasize, this kid was probably 16 or 17, and I hate when these gum-​smacking, over-​gelled children think they know best. «Um, yes, I know this. It’s government ID, and that should work,» I explained. «Hmph. Fine,» he says. He went in the back and rummaged for the package for about 15 – 20 minutes, during which time I heard him on the phone complaining loudly to his boy about having to work on Saturday.
I get not liking your job, believe me. But there’s a trick to that — don’t blame it on your clients/​customers, and certainly do not complain about it in front of customers. Really, who interviews these kids and gives them a job? Does FedEx save their good employees for the weekdays?
Anyway, I did get my package, so FedEx serves its purpose. All in all, it took me about an hour to get it. But holy shit, there are really good people who need jobs. Please stop hiring these idiots.

This location is serviced by incompetent employees that can’t be bothered to hang up on their personal phone calls to assist customers. Moreover, lack of training for new employees caused a line to build up because one employee couldn’t log into the computer.

Prices are expensive on fax, printing, copying, computer usage.
The guy who work here Mukhtar is really professional and was very helpful.

One of the girls that works there is a class A, lazy, careless, unprofessional moron.
She somehow managed to get my passport photos wrong, which subsequently got rejected from the immigration office, wasting 3 hours of my time, then had the nerve to tell me it wasn’t her fault, because she didn’t work for the government. No, you work for FedEx, who provides passport photos for $ 17. If you can’t get it right, then they are not passport photos, therefore not worth $ 17.
I’m sure the other workers are great, but DO NOT get serviced by this low-​grade piece of self-​loathing «service worker.»