First Management Corp

This is the worst management company in astoria. Horribly run building (The Santorini), they are quick to fine and harass you for made up violations.
Charge a $ 500 «moving fee» they say is refundable, but find multiple reasons to not refund to you.
They do not reply to email or phone, only leave passive aggressive postings in hallway.
Additionally they do not allow food delivery people into the building, the tenant must come down to the ground floor to pick up your order.
Joseph Miller and First Management are impossible to deal with and as a result the santorini is hemorrhaging tenants, building open for 4 years and over half of the original tenants who purchased have left the building.

1) Takes days to reply to emails. Quite certain that they sit at their desks all day picking their noses all day.
2) It takes about 2 weeks for maintenance to come fix something. Maybe they should hire more maintenance workers?
3) They don’t ask for feedback from the tenants but looking at the other Unilocal reviews, they should.
4) They own so many properties that theres a bunch of different offices– good luck finding out which one is yours.
Do not rent from them.

DO NOT STAY HERE! Not livable conditions (bathroom above us flooded into our house, no working dishwasher, no ice maker, cracks in doors, broken shelves, extremely wet air and possible mold) and when I contacted management requesting basic living conditions I got HUNG UP ON on 4 different occasions!!! completely UNPROFESSIONAL and UNACCEPTABLE. I have reached out to the regional supervisor for ATL complex and heard nothing back. I would like a direct phone call and email IMMEDIATELY before my family attorney gets involved.

Reading the previous negative reviews my girlfriend and I were very hesitant to rent from first mgmt. The apartment however was to good to pass up and we decided to take a chance. We signed the lease and have been very happy with the level of service and upkeep of the building. Would highly recommend this mgmt company especially when compared to some of the other awful NY mgmt companies I’ve lived under.

Had multiple bad experiences dealing with the higher management but the people working there are good people.

So unprofessional and incompetent. If you can avoid buying or renting under this management company I would advise you to do so honestly! They do respond to your emails, and when they do it is not a dialogue, they do not care about your concerns or your poor conditions they only care about their own interest.
Their buildings are horribly managed, horribly maintained and their lack of communications and management is detrimental to the shareholders and any resident.
Many reviewers were indeed correct: they do threat you at all times they use their position to harass you, evict you, not respecting your rights and so on… we have actually filed a complain to the U.S. Department of Housing because they have abused way too many people in my building and we have submitted a petition to close their office down.
They also ask their staff to come on Unilocal to write positive reviews, as they must have realized that no one will ever write a positive review about them. I flagged it to Unilocal and they realized that the previous review was from one of their incompetent staff (Margaret) and deleted her comment. Soon enough, out of nowhere a positive comment was posted again lol, coincidence? I do not think so! IDIOTS!
I really thank Unilocal for their true research and professionalism maybe first management could learn from them
We will make sure we review them in all websites

It seems some of the other reviewers have brokers and management companies confused. My experience is with First as a *management company*, not a broker (which they are not, and never claimed to be). My building is served by First, and everyone I have come in contact with there is professional and courteous. They do a very good job of managing our building, and we’ve never had a single problem with them. They are always up front and easy to work with.

Disgrace. Not only we were been lied to, but we were also used as a bait to raise the bid of the apartment we applied for. We lost 2 weeks of apartment hunting after they confirmed over the phone we are their priority.
An answer to Joseph.
If you can’t run a business stay at home. But as long as you do, know who is working for and with you, as well as their business ethics and morale. I’m not buying what you are saying either way. Excuses. And here’s what you can do: Have you ever heard of the word survey??? ASK for FEEDBACK. What a magical word, right? When I am paying the $ 25 fee for the application, ASK ME about communication in regards to the apartment.
Pity thieves, you are a disgrace…
Don’t pay the fee for the application. Ain’t worth it.
NOTE: The misleading answer to the comments on your company’s website should be UNDER the comment, not as a review (with 5 stars!!!). LIARS!

These people are thugs and criminals and tolerate an employee who physically threatened me as a tenant. They are spiteful and try to evict people for odd reasons. Don’t rent anything they manage. They are horrible humans.

I was seriously taken back by the way me and my roommate were treated with this company. They are crooks in every sense of the word.
We had originally began working with this company because they were listed as a broker fee apartment. Upon later finding out that they had outrageous other fees that almost doubled what I would even consider paying to a broker. We took the apartment out of time constraint.
We were basically let go of our lease because MY ALARM WAS TOO loud. Not for parties. Not for being bad neighbors. Because at one time everyday my alarm was too loud in the morning. Ridiculous and frankly illegal.
Do not work with these people. They are not to be trusted

My two roommates and I found an apartment on Streeteasy that was listed as having no broker fee. Once we got to the apartment, we found out it had a «management fee» but fell in love and took the apartment anyway. The guy who showed us the apartment ended up with 7k in his pocket from walking up the stairs (he lived on the first floor). The broker who lived on the 1^st floor had problems with us wearing heels in the hallway, having too many people over, and talking loudly in the hallways. After he sent us an email complaining, we never had a party and were very cautious walking through the hallways.
We later found out this man was the landlord’s nephew and we got an email when our lease was almost up saying they were not renewing our lease because «they know about the instances.» We never received an email from them about any such «instances» and the last time they had complained was 7 months earlier. Sounds like the «broker» wanted his 7k commisssion again.
The 3 girls who lived in our apartment before us were also «kicked out» and they would not tell us why. I would never rent an apartment from them again. They refused to hear our side of the story and will not address our emails. The whole thing was shady and the people who work there are scum. Yes, Kostas, I’m talking about you.