Joong Ang Sa Famous Cleaners

«No, no, no… I no understand.» — The owner’s reaction to a concern, a problem, basically anything other than, «here’s cash.»
This is my second, and last, try with this dry cleaner. The husband speaks little to no English, and the wife, who’s the face of the business (she’s often wearing a business suit, along with heavy rouge), speaks English when it suits her.
For men’s dress shirts, there are two options: in-​house dry cleaning or outside laundering. She pushes and pushes and pushes for you to dry clean your shirt, even if it doesn’t need to do, and even if it’s a relatively inexpensive shirt. (Most of my shirts I do dry clean, but there are a few relatively casual ones that I prefer to launder.) While she’s fully willing to take your money to launder your shirt, she takes ZERO RESPONSIBILITY for how they come out. «We send them out… we send them out. No, no.»
In addition to the shirts, I asked her to dry clean a sweater, which had a stain — a stain I pointed out in advance. The stain, which was once confined to a small area of the sleeve, somehow migrated up and down the sleeve, and is now a slightly different color. The husband worked on it – it seems like he tried a few chemical compounds, and the «stain» is now «stains,» and is totally unwearable. I just threw it in the garbage.
I’m not sure what to make of the sweater, given that I asked her to fix an already imperfect article. maybe she could have initially said, «no,» which would have been fine; perhaps she could have not charged me for it, considering it’s now unwearable and in the trash.
What I do know — AND WHAT YOU SHOULD KNOW — is that this business, this woman, probably doesn’t give a damn about you or your clothes.
If you do decide to bring your clothes here and an issue arises, you better believe that 1) It will be your fault; and 2) Her English will quickly, as if by magic, stop working.

Don’t do it! First time there, NOT friendly at all. VERY overpriced, especially for woman’s items. Wanted a shirt pressed, instead of telling me they couldn’t, just three it in for dry cleaning anyway with jacked up price! I took my cleanings back and was very happy and excited to find Can Ping Famous Cleaners just around the corner on 23^rd Ave! Try it. Won’t be dissatisfied. Great prices, Friendly, and will press woman’s work shirts!

Ruined my jeans. Careful, be aware of tricking customers!
I brought my $ 110 heritage collection Banana Republic jeans for alteration and asked to shorten with keeping classic jeans bottom look.
They promised it is simple.
My pant look now like fake cheep copy :(

I would give this cleaners an extra couple stars, but I haven’t used their alteration services. I know how hard it is to find a trustworthy, convenient, friendly and affordable dry cleaner in Astoria. I was so fearful when the last couple of cleaners ruined my boyfriends clothes. But not this one! This establishment is top notch!!! It’s a little bit more money, but you get ALL of the value! They have delivered and picked-​up my dry cleaning when I needed it, which was a godsend and above and beyond. I love this business. The owner and her husband are very friendly and high integrity. Go here.

This is a local business deserving of five stars. Lucy goes out of her way to give the customer the best service possible. Whether it be a loose button, a tough stain or an alteration, your garment will leave looking like a million bucks. Family run and customer focused!

I am really disappointed with this place. Took shirts there to dry clean — which I think is expensive for the area. But, aside from that, there were blue stains on the white shirt, which I KNOW for a fact had no stains on there when I sent it. I inspect each shirt carefully — it looked like they cleaned the shirt with a blue item together because there were light blue marks everywhere. The lady — who has a really poor attitude in general and looks pissy all the time — blamed me saying there were stains on the shirt and it wasn’t their fault. Seriously… one stain I can see but there were streaks everywhere! Instead of just owning up to it, she reluctantly said they would try to get the stains out only after she insisted it wasn’t their fault. Also, the whole «we don’t take credit cards unless over $ 20» BS pisses me off. Either take them, or don’t. (last time I went there, they tried to pressure me into using cash versus a credit card but I annoyingly didn’t give in.) Never again will I visit this place. I am just saying… tried to support the Koreans but seriously really pissed me off this time. Don’t blame the customer — i would have been ok if I had sent the shirt with stains, but I know I didn’t because it is a custom made shirt and I had inspected it carefully to make sure I knew if there were any stains to clean before I went there. I am seriously detail-​oriented. Messed with the wrong person for the whole «it is your fault not ours» bull crap. I warn you — don’t go there! I had heard people grumble about this place. I had used them a few times previously and was «meh» but now never again and would never recommend it. So, if you want to send your stuff in, beware and go at your own risk.

Famous Cleaners is the only place I take my dry cleaning! The prices are very affordable. I have taken everything from down comforters to gowns here, and all are returned in great condition.

My boyfriend needed items dry cleaned for the New Year’s week. We procrastinated, thinking all the cleaners will be open through the holidays, doing same day service. It IS NYC right? Well, we found out– after calling 6 places in Astoria– it was not the case. We were happy to find that Famous Cleaners had no problem doing it for us– thank you!
Normally I’m not in a hurry to get things dry cleaned, nor do I have very delicate, expensive articles of clothes that need expert care. So when it comes to cleaners, I just go by location and price. Famous Cleaners has great prices, though it gets a 1 star off for the location. It’s a bit of a walk from the main road (31^st St). As another reviewer said, it’d be nice if they offered pick-​up/​delivery. I’d pay for it.

This is my regular dry cleaners. The owner is very chipper and always working hard. There was a snafu once with a shirt that I brought in, but I was pleased with the way the situation was handled.

I would give Famous Cleaners 5 Stars for their prices and 4 Stars for their cleaning; however, I have to give them 2 stars due to the poor attitude of the woman at the front desk. Additionally, she almost always tries to get you to dry clean everything rather than ‘Wash and Press’ it. Some of the shirts I have for work are very inexpensive, and I often get dirty at my job, so it just doesn’t make sense to pay $ 5 to dry clean a shirt that only cost $ 19.99. unfortunately, the woman at the front desk would not allow me to «Wash and Press» several of my work shirts as stated above so I will be taking my business elsewhere.

I’ve lived in Astoria almost 8 years and this is by far the best dry cleaners in the area. Not only do they provide clean dry cleaning, but they are also great at alterations and repairs. I’ve recommended this place to a number of my friends and we are all fans!

I went there to have a pair of pants alternated. I bought tem online from Victoria’s secret and they didn’t have them in Short. I washed the pants to make sure they won’t shrink and then i put them on a valet in the bedroom for like 2 weeks until i decided to take them to Joon Ang F.C. Cat hair got on them but before i went to the cleaners i tried to get rid of it but it was hard so i figured the DRY CLEANERS will have a brush. When i got there and i tried to explain what i need done she got all snobbish and hoty –toity and told me to wash them first. I explained her that they are actually washed but i realized that she wasn’t going to budge so i asked again to make sure «You want me to take them home and use the sticky brush on them and then come back?» and she said «yes» well, let me tell u… being a dry cleaner i thought it is okay to let them take care of it if i pay for the service anyway. So i left, went to another dry cleaner where they had no problem, i apologized for the cat hair, i explained the pants are clean, i payed and i will go back on Thursday to pick them up. Pleahse! Very disappointed. Are u kidding me?

Great service!

Solid dry cleaning experience. I’ve used this place multiple times, and have always been satisfied. When I’m in a rush, they’ll get me my clothes as early as possible.
I wish they had pick up and delivery, as well as longer hours.
Extra Star: Good customer service. Once I gave a blouse for dry cleaning. The blouse had a hole in it, and when I got it back they had stitched up the hole at no extra charge!

The other cleaners I’ve tried are so bad, I’m giving Famous Cleaners an extra 2 stars. They’ve been buoyed by the incompetence of their counterparts! My complaints below remain, but they are they only laundromat of the 5 or 6 I’ve tried in Astoria that I am comfortable leaving suits and shirts I can’t afford to replace with. (They don’t do regular laundry by the pound).

I love this place for it’s quick and efficient service. And, after a disastrous experience at my last cleaners, this place was a welcome change. I especially appreciated some helpful tips with a stain on a skirt that couldn’t be dry cleaned. My only gripe is that the prices are a bit high, but I suppose that’s to be expected when coming from Long Island to Queens — though I’m more then happy to pay a little bit more to be sure that all my clothes come back in one piece!

I agree with Jando’s review completely. The couple that run this friendly neighborhood dry cleaner are courteous, polite and super helpful. I have been running off to some random place and on my way out need a button fixed quickly. The sweet lady behind the counter has fixed it for me on the fly, free of charge. She also managed to get a week old kimchi juice stain out of my favorite dress. :)
If you are in the neighborhood, you should definitely give this place a shot.

I have been a loyal customer for quite some time and have been thoroughly impressed with how this place has conducted business with me and my fellow neighbors in the area. Their prices are inexpensive ($ 4.00 for my pants + shirt) and they even helped get some serious stains out of a pair of pants that I had soaked in paint. They’re quite polite on the phone and even more courteous in person. I’ve been to many places in Queens and Manhattan, but none quite like this place. Highly Recommended.