Yours Only Bridal

Here’s an update… after emailing them back and forth, here is what they have to say.
«It’s funny how people think, to quickly judge people or business of any sort. Without having proper information! We are indeed going through some changes and trying to adjust with the economy. And we are working hard to accomodate our disappointed customers in every way. We garrentee the dress will be at the business, but for some of the few orders, its been setback. We ask for a little patience and understand, in which in the same note. We are indeed aware of your order. Thank you.»
How can you not be aware of my order which i paid last May to be ready August 10? And your response? The dress will be ready on Wednesday, but not Monday. So what does that tell me? I should’ve do my research first before doing business with this store. They don’t know the word commitment. But they do know the meaning of money!

DO NOT USE THIS QUEENS VENDOR!!! Yours Only Bridal — Astoria, NY
* DO NOT DO BUSINESS WITH THIS QUEENS VENDOR (Yours Only Bridal 40 – 13 Broadway, Astoria, NY) — My wedding was just a few days ago and I can’t even begin to tell you what a HORRIBLE experience I had with them.
* THEY LOST MY VEIL!!! I bought my dress and whole wedding attire from them, since I bought it almost a year before my actual wedding date, when I went to do my first fitting, my mother and I realized that they had replaced my veil with some other veil. When I questioned them about the whereabouts of my veil, Jose, the owner, claimed that that was the one that was with my dress and that perhaps Maria misplaced it. He promised me that he would find it and if not, he would make me another veil. The fact of the matter is that he probably never found my veil ’cause the next time I came back he had a new one for me.
* BRIDESMAIDS DRESSES DID NOT FIT Properly — Now mind you, my bridesmaids dresses where supposed to be ready at least 2 weeks before my wedding, then the store called and said that the dresses would be ready on Wednesday, 3 days before my wedding. Even then, we were not even sure if we were going to see the dresses since the store moved and there was no possible way to get in touch with them because they wouldn’t asnwer the phone and the owner, Jose, would not answer his cell phone. I finally had to send one of my bridesmaids who lives closest to the store to see what was going on with it all. My bridesmaid gets there and tells me that the alterations on her dress were done, but it was so tight that the zipper popped!!! That was the experience shared by three of my 5 bridesmaids where the dresses were either still too loose or too tight to barely walk.
* FAVORS LOOKED LIKE GARBAGE — We had ordered the favors thru them and had asked and paid for them to be wrapped, since I couldn’t get a hold of Jose or anyone at the store I had asked one of my bridesmaid to go to the store and see what had happened to the favors. She calls me and tells me that they did have the favors but none were wrapped, and that Jose claimed that they looked better un-​wrapped, this is after I had already paid him to wrap them. I asked my bridesmaid to tell Jose to wrap them as it was agreed upon, using Ivory paper and Gold cloth ribbon. Two days before the wedding, the wedding coordinator we hired, because we couldn’t deal with the store or Jose and all the inconsistencies, goes to the store to pick up what was supposed to be my elegantly wrapped favors and comes back with 2 bags full of favors that looked like my 6 year old niece wrapped them. The paper was wrinkle as it appears when you wet it, some of the favors where dented, and they were all tied with balloon string ribbon, a far cry from the favors he had once shown my fiancé and I. Needless to say we had to PAY to have them re-​wrapped by someone else.
* BOUQUETS, BOUTONEERS & FLOWERGIRL WREATHS (WRONG FLOWERS AND COLOR) — 2 Days before my wedding and we still did not know where Jose would deliver the bouquets. The wedding coordinator tries to track him down, my fiancé tries to track him down and eventually gets to talk to him and tells him that the BRIDE’s bouquet and her mother’s corsage are supposed to go to the bride’s mother’s house, the rest to the venue. DAY of the WEDDING all the flowers are being dropped off at the BRIDE’s Mother’s house. I then have to get my stepfather to send the rest of the bridal party flowers back downstairs to JOSE and his crew. I check to looked at my bouquet, which was supposed to be a combination of ivory and pink peonies, hydrangeas and other flowers and what I have is an ivory bouquet with one Peonies in the center. My mom’s corsage, which was supposed to be made of orchids, was a boutoneer in roses so were the rest of the groomsmen boutoneers and to top it all of he made the ring bearers boutoneers in Pink not ivory like the rest. WREATHS he never made the wreaths for my flowergirls, so that was another last minute thing we had to take care of.
* THE FLOWER ARRANGEMENTS (More Twigs than Flowers) — The beautiful tall flower arrangements for the tables which should have contained orchids, branches tea lights and crystals, that we were shown when we booked JOSE for the flowers, again had nothing to do with the arrangements he propped at the venue. There were no crystals and barely any orchids most of it was simply tall branches.
* THE SILVER PLATED CAKE STAND — Never made it to the venue.
* THE SILVER PLATED GIFT BOX — JOSE replaced it by a cardboard box wrapped up in gift wrapping paper, which was apparently so hideous that even the venue felt compelled to remove and loan me one for the wedding.