Hidden Oaks Village

The place looks nice. Too bad they employ the manager from HELL. Allison (read about her in the other reviews) is awful. I lived there almost 5 years. No problems with neighbors or management I was aware of. Nice quiet place. Then one day I find a 60 day notice to vacate on my door.(However Allison assured me that if I stayed longer than 30 days I would have an eviction on my rental and credit history) I was shocked. I have been a renter all of my adult life and have never experienced anything like this. Allison never gave me a real reason for the eviction, however I came to learn it had probably been because a visitor of mine frequently drove above the speed limit inside the property. Once the notice was on the door Allison showed her true nature, ignoring emails, dodging phone calls and being belligerent in person. She refused to do a post-​cleaning walk-​thru with me, then kept my deposit, leaving me to go to Small Claims Court to get it back. What a horrible experience.

My husband and I lived in this complex for about 2 years and loved it. The 2-​bedroom townhomes are especially nice, having a one-​car garage with W/​D hookups, a large patio or deck, and lots of open space and light. We had a couple with a newborn baby next door, and we NEVER heard them through the walls. Utility bills were pretty reasonable also if you’re wondering about energy efficiency. Neighbors are for the most part very courteous and friendly and it’s a nice quiet complex. The on-​site oak forest is beautiful in all seasons, but especially spring, when it turns into a beautiful wildflower meadow. Lots of wildlife viewing right outside your home, with deer, woodpeckers, migrating birds, and squirrels.
The negative reviews are likely from some nasty former tenants that were unhappy when management enforced rules of the complex or charged them for damages to their units. There were a couple people that suddenly moved out at those times and they were a nuisance to everyone else in the complex so good riddance. I have never had bad experiences with Allison or Ben (the friendly maintenance guy), and a couple times when I needed to be reminded of the rules, Allison was very polite and professional about it. She resolved every issue I ever brought to her attention, maintenance or otherwise. When a cat was killed by a speeding cars (after multiple warnings to certain individuals to slow their speed), she had Ben install speed bumps. When we reported cigarette butts in the very dry oak forest, she put out a reward for information on the culprit. When we complained of neighbors blasting loud music in their cars or taking off very loudly in motorcycles, she dealt with it. When I complained of other dog owners letting their off-​leash pets jump up on me and my dog, she had a talk with them and the problem stopped. My point is that she is very proactive and responsive if you approach her with your concerns.
When we moved out, Allison was very helpful in letting us know what needed to be done to get our full deposit back. The lease spells out very clearly what you are responsible for (including truck-​mounted carpet cleaning). If you do everything on the list and didn’t damage your unit, you will get your deposit back in full. We got ours very soon after we moved out.
I would highly recommend this to anyone who is seeking a well-​kept, quiet, mellow place to live.

We couldn’t be happier here. My husband and I have been here for a little over two years now and we still love it! It’s safe, private and quiet. I’m surprised by some of these other reviews. We’ve only had positive experiences with Allison and the prompt and polite maintenance person. I think there are two sides to every story so I can’t help but wonder what sort of tenants wrote the mean reviews. Were they calling at 2am to report something that could wait until business hours? Did they trash their townhouses? We’ve had to call twice for service and have had the issues fixed immediately. We love that they accept pets and couldn’t have found a better place to live with our cats and an amazing back yard full of wildlife.

Lived here for quite a while, and it’s a great neighborhood for the most part. The complex is pet friendly and there is a nice forest to walk your dog in. The units come with washer/​dryer hookups in the garages. Management is picky and very strict on the rules, but helpful when you want to complain about something. Things have gotten a lot better here over the last year.

Beware!!!
I would not recommend renting here. The property is advertised as a «smoke free» environment however that is not true. I have complained numerous times about the smell of cigarette smoke in and around my apartment and I was told by Allison the apartment manager said some tenants are permitted to smoke in their apartments. Allison has been unhelpful, rude and very unprofessional. She is has no problem lying to your face and allowing others to come into your apartment without notice. It has been very stressful and difficult dealing with her. I would not recommend renting here to anyone because of the current manager Allison and the cigarette smoke.

My wife and I resided in Hidden Oaks Village for 3 years. This place is very nice, quiet and safe. What I like about Hidden Oaks Village is they run a criminal background check, its nice to know that your neighbors aren’t criminals. However, after moving out, I had wedding gifts sent to my old apartment (forgot to update the gift registry address). I tried getting in touch with the current tenant several times to no avail. I can’t prove it, but I feel that my gifts were stolen. If you are expecting to move into a place where you think the other residents will socialize, this is not the place. For the most part, everyone kept to themselves and stayed in their apartment. Parking was tough, if you have more than one car and work later hours, chances are you will be parking in over flow (extra walking).
Red Flag: After moving out, Hidden Oaks Village required me to hire a maid to clean my apartment. The property manager (Cheryl) mentioned that no tenant has cleaned their apartment to Hidden Oaks standard. She mentioned if the maid doesn’t clean it to their specs, than they would come back again and get it right. So I paid my $ 100 to their recommended maid to clean my 650 square foot apartment. After moving out, I asked Hidden Oaks if the apartment was cleaned, they said yes. I came back to the apartment on the very last day on my lease to take a look. The apartment wasn’t touched! I was pretty upset, it makes me wonder about this whole «maid business».

Great community, great manager, great townhouses! Definitely worth checking out. Very quiet and friendly community.
Pets are welcome, which is a huge plus!