Walgreens

The WORST pharmacy ever. Trying to get a hold of someone in the pharmacy by phone is taxing in its self. My rx was called at 5:30 and was still NOT READY at 9:30! A common medication that could not be filled in 4 hours! One that I needed after surgery. This is not the first time… shows lack of care and apathy for patient care.

Worst pharmacy I have ever been to, if I could give them no stars I would, I just tried called to see if my medication was at there store, after waiting on hold over 30 minutes a lady answers just to put me on hold again very rudely with out even letting me speak, after being on hold the lady tells answers I ask her if my proscription was there, she says yes so I ask if she could send it to rite ade because I’m already there she says the pharmacy has to call her, issue is myself and the pharmacy had been trying to call them the last hour with no reply, really think there staff needs to re evaluate there profession If they can’t be even handle to be medical professionals in there field, I feel really disrespected by and disappointed in Walgreens customer service, it really says a lot about a company when Walmart is more professional

Ew ew ew!
This is the first and LAST time I’ll EVER stop into this Walgreens.
I need a passport photo, so I walk straight to the photo counter and wait a couple minutes while I hear a woman paging over the loud speaker for «assistance in photo»…
Another 10 minutes goes by and numerous pages for assistance from what sounds like the same woman… eventually she comes up to try to help me. When I tell her I need a passport photo she apologizes and pages for assistance again…
After a total of about 20 minutes, maybe more, I hear a man from behind me say «okay lady what do you need?» –like seriously, verbatim…
So I tell him I need a passport photo. So he attempts to take my picture… like 3 times… he waits a full minute before pushing the button each time and I can’t keep my eyes open that long! So my photo looks like I’m high as a kite… but at this point I could not care less. All I want is to get away from this idiot and get the hell out of this place!
So, I sit and wait for the photo to print and he says, while showing me the photo. «Okay lady, here it is. You sure?»
Jesus CHRIST! Enough with the «lady», I’m not an Irish Setter!
Ew ew ew
It’s the guy with the glasses at the photo counter. I took note of his name, but won’t put it on blast here… HE BLOWS!

I only come this far to pick up my medication. Sometimes I get pharmacists or techs with attitude on the drive-​thru speaker. One time I got a very inexperienced technician and she was asking me these questions aloud. I get the «what is your address?» or «what is your birthday?» But asking me over the loudspeaker «and can you verify what medications you are picking up today?» Well, there are a couple cars behind me. I do not feel like shouting out what I’m taking. It is not anybody’s business knowing what my medication history is. It was a very unprofessional question to ask. And when I told her so (politely) she got offended and gave me strange looks until I finally left. Was very uncomfortable at the least.
So now I get my medication from the new Rite Aid in San Luis Obispo and have never been happier. It was nice that Walgreen’s was 24hrs but… I’ll just have to get my medication in a more timely manner.

The pharmacy was very busy when I was there last night. There was a manager from the sales floor assisting at the register and she was very nice and helpful. the pharmacist was extremely busy but yet he took the time to explain my prescription to me and answered all of my questions with a smile. Thank you!

I picked up a prescription today and I had no problem until I had to check out in the front with other things I bought. There was only one cashier and about 7 people in like and the cashier Marisa chit chatting making small talk about her personal life with other customers while all of us had to wait forever to check out. I literally stood in line for 25 min. Then finally another cashier from photo came up and he checked out 3 other people become marissa was done with one… other then that the store was clean.

I just had to update my review to 1 star because I was in here earlier today trying to buy beer with my mom and they wouldn’t sell it to us. I’ve been in here numerous times buying beer since I turned 21 and now they just don’t want to sell it to us. Oh and we heard the lady who denied us the alcohol talking shit about us when we went back in a few minutes later. Very rude staff. They actually never even have beer in stock that often so if you’re looking for a good a place that actually carries alcohol maybe try a local grocery store or Do Camino Liquor.

Lindsey in the pharmacy always goes above and beyond!!! Thank you for caring, unlike so many who don’t!!!

Pharmacy Review: The majority of the pharmacy employees are downright rude. Sometimes the pharmacy is understaffed and other times (most times) there are plenty of employees but they are SO slow. Literally EVERY time I either walk in or use the drive-​thru pharmacy, it takes an average of 15 minutes from the time I get there to the time I leave with my prescription. It’s frickin’ ridiculous. Unfortunately, I feel I have to use them because they’re the only 24 hour pharmacy in town. Walgreen’s corporate realky needs to do something about this pharmacy. And what’s ironic is that the general store employees are always nice and always quick.

Pharmacy: I’ve had enough of how rude Jennifer in the pharmacy is. I’ve dealt with it for awhile now but enough is enough. She can’t handle if someone takes longer than 20 seconds to explain why they are calling and cuts you off. On more than one occasion I have to stop her and tell her to let me finish my sentence. I dread calling this pharmacy because of her and am always relieved when someone else answers the phone. I’m considering switching pharmacies. Either train her on customer service or get rid of her! Please!

Okay, so Im in Drive up #1 and lane #2 had a middle aged woman, lexus, pretty blonde, you get the picture. Anyhow as I proceeded to pick up my meds, The Pharm tech at the window was yelling …, MAM, MAM, here is your RX … MAM, your Rx here take it!
The woman reached over Her head hit the side of her door frame, cant figure out how to get the rx out of the Holder, then… As it was just getting comical …, she passes out in her car with the Holder still in her lap… I mean snooze, head down, eyes closed.
So, I had to check on her, she looked really unwell. Ok, parked car, walked up to window, making noise not to startle her and asked if she was alright… No response. I looked at the guy in the window and asked him to call 911… Blank stare -.- … Looking at the woman’s condition she needed to «not» be driving at the least. I stepped closer to the lady, still head down, reached into her car and gently touched her shoulder and shook her a little, she woke up and said … Hi!
I asked her if she was ok. She replied, «oh ya, Im fine, just left the E.R. And need to fill my rx… Still very unaware of her surroundings, she fumbles the holder back toward the porter, with my assistance it found its place… I continue to try and assess the situation a little more, while Im holding up my cell phone to the Pharm. tech
Telling him to call 911… Blank stare again…
Woman has no seatbelt on, puts her car in drive and i said, ya might want to put on your seat belt … She, stops, puts on her seat belt and just sits there… Rolls up her window, locks her door and proceeds to the 101 N. Bound freeway… Hitting every line side to side on the way there, then getting on freeway super slow. All i could do is call 911 myself and report her condition. I had no idea if she has a medical injury affecting her or under the influence, either way she needed assistance .
I phoned Walgreens Manager about this, he was very concerned. He was pulling tapes and would pass off to Next level management as well as inform the pharmacist…
I hope the training has improved in the drive thru, haven’t been back since.

Carolyn the pharmacist was wonderful. She went out of her way to dispense 7 pills while my daughter was visiting on vacation. Reason being they didn’t accept her insurance here in CA. My daughter was running out of pills before her vacation was over and was mistakenly told she could refill them here. Thanks to Carolyn who helped her! She went the extra mile. Walgreens in Santa Maria said sorry we can’t fill it because we don’t accept your insurance. Bravo to Carolyn!

Market store employees are super nice, always bring in another checker. The older woman who works the makeup counter (been there for years) Is so sweet and helpful she seems to enjoy her Job and always helps me find nail polish.
Pharmacy: HORRIBLY RUDE. the pharm techs are busy so you get put on hold forever. They won’t fill your Rx quickly. Even in the middle of the night from the ER.
They don’t let you pick any Rx up before you’re completely out, narcotics I understand, seizure meds though?!

It never ceases to amaze me that pharmacies are always grossly understaffed during peak pick up times.

I have been shopping at Walgreen for quite somowe time now, I need to. shop in the wee hours of the morning, as I have a busy schedule. I have seen a lot of cashiers come and go there, at. that time of the day. I am sure it is hard to find. reliabe help that will work those night shifts. Most of thei employees are inexperienced in handling money and have poor people skills. Last night I went in, and the lady named Sondra, I believe one of the managers, was at the counter. I had the shock of my life. This lady was quick to help me… nice smile and friendly, and greeted me. with a warm welcome. She was knowledgeable wirh the store and it’s inventory. She helped me with my needs. Wow… I never had such good service there in the past, and was quite surprised. I will continue to shop there at that time of day, and I hope that she continues to work there for a long time. My experience was delightful, and I will continue to. shop there knowing that I can get quality service with an employee such as her.

I was looking for vitamin C and Excedrin. The choice of vitamin brands is a bit tedious. I could not tell one brand from another. But then again, is there really any difference between brand A 1,000mg vitamin C, and brand B 1,000 mg vitamin C?
A solid store. Clean, Well stocked. The front end employees are considerate and friendly. Parking is good. I like the ease of use of the Walgreens card member system. It is on a touch screen pad so I don;t have to shout my info over the counter.

Pharmacy Review:
I came here in the middle of the night for something to help bring my 5 month old daughter’s fever down and help her cough, the pharmacist recommended giving her lemon and honey. When I told him I thought babies under 12 months could not have honey, he looked at me with bewilderment. He then recommended an OTC med that wasn’t recommended for children under two. He was even upset that I was asking questions. Terrible customer service.

This is hands down the worst pharmacy I’ve ever been to. They NEVER have it together or have prescriptions ready even if you call in advance! ! Worse customer service and they will NOT work with you even if it’s their fault.

The pharmacy staff here are not very friendly. Especially if you take advantage of the 24 hour pharmacy option… they will eye ball you like you’re a drug addict or robber. It’s very uncomfortable. There are often seedy looking people waiting around outside at night and lurking in the aisles. I do like the fact that it has a drive thru option.

Not the best pharmacy in town for sure. Customer service is terrible! The pharmacy technicians are always super rude, and they NEVER answer the phone. When we went to pick up meds tonight, the pharmacist acted as if we were a huge inconvenience and made several audible sighs and was very unfriendly towards us. The only reason I am still a customer is that they are the only pharmacy open 24 hours. They frequently are out of stock of certain medications.