Charlies Complete Auto Service

I have a Ford Taurus and needed to get my spark plugs and wires changed. They quoted me a really reasonable price and were done quickly in about an hour and a half, and they even offered me my old parts back. They did a great job, as far as I can tell.
I’m only giving 4 stars because they only take cash and I didn’t know that up front, so I had to go to an ATM and come back– but they let me take my car to do it. How trusting of them!

I own a Jaguar which did give quite some trouble. Jaguars are expensive to fix and not all mechanics are ready to fix them. Charlie always gives me the lowest quote (which is almost half price as compared to Tires plus), he gets the parts very soon and works on the car pretty quickly. Extremely hard working person and he has stayed up till 8 pm at times so that I could get my car the same day. I would definitely recommend him to anyone who has car trouble.

Two years ago Charlie was the only guy I’d recommend. Now I STRONGLY recommend you avoid him. Something has changed, and he’s not doing the
same quality of work anymore. My car, and my wife’s car have both been there
recently. He took a FULL week, and still wasn’t done when we went to pick them
up (this was two separate trips). BOTH times this happened. Then work he had done
either failed, or wasn’t done. I had to take my car back a second time, just to get him to finish what he didn’t do the first time. And the coolant leak he claimed he fixed still
persists. The door repair and lighter\9 volt plug in on my wife’s car had to be taken somewhere else to get those done correctly. And the oil change to her car was never done. The shop we took it to to deal with the other unfinished work caught this. My wife explained that the oil and tune up had just been done. The mechanic at the new shop showed us the old black, sludgy oil, and the unchanged spark plugs. We were shocked and in disbelief.
As well, a friend of mine took his son’s car there last week. A week later, and Charlie hasn’t even touched it.
Once I was a loyal customer, and recommended Charlie to anyone who would listen.
As I said, now I suggest you go elsewhere.

The clutch on my Subaru started giving me trouble, and I came here based on the few reviews I found, and close proximity to my house. I knew for a while I needed some other work done because the front end was creaking. Charlie found the problem part (axle), and gave a very good estimate to do both, so I wouldn’t be charged twice for the same labor. He got the parts quickly over the holidays, and the repairs cost what he said they would, even though it probably him longer than he thought it would due to some rust. He stayed late to get it done for when I told him I needed the car, and showed me the burnt out pieces from the clutch. I was very happy with the service I received and the price I paid; Charlie really seems to care. I’ll go back next time I need work done.