Zedas

Let me start off by saying that I do understand that it its a Friday night, however, from jump this has been a terrible experience. The gentleman taking our order was rude and curt trying to cut us off before we finished or got a total. We ordered for 7 people which ended up being around $ 70 for the meal. They delivered quickly, hence the second star, but they were missing one of the entrees. We called and were told another would be sent out shortly. Now its 30 minutes later and we have finally received the elusive quesadilla. The food was mediocre and clearly the service and experience were utterly unacceptable. This business is lucky it has no competition, for if it did, it would fail.

Good food. Nice dining room. Plenty of parking. Fast delivery. What more can you ask for honestly?
¹⁰⁄₁₀ would recommend.

PLEASE watch what happens during the finical part of your transaction here. We have gone to Zedas in Athol 5 – 6 times. Each time something happened when it came to the payment process! They forgot to give the change, they thought I only gave them a $ 20 when I gave a $ 50, they over charged by $ 12, they shorted me $ 5 when giving my change, they charged my card twice! The food was good 75% of the time. Pineapple Bacon Pizza, Poppers, & Cheese Sticks, & Chicken Broccoli Alfredo. Not worth risking my hard earned money here!

Great food, very reasonable portions and pricing, Clean dining room, nice employees, best in town especially if you want a huge menu with a lot of variety. They also deliver.

Only place in town that makes burritos but that doesn’t stop them from making them as delicious as possible. Both the chicken and steak variety are amazing.

So I just recently heard from a little bird that Zedas in Athol is currently under re-​training the staff. They apparently sent someone from the Gardner Zedas to overhaul the staff’s way of working. I am going to order once a week from Athol’s Zedas, and writing my updated view of the quality of food. I updated this rating from 2’s to 3’s, purely because the owner acknowledged there is a problem, and he is making adjustments in his weak areas and keeping his good employees who are just lost in training.
Remember: my review still stands! The employees must learn time management. Until they do, the food quality will gravely suffer.
Why do we keep going back if it’s so terrible, you ask. We go back because when the employees try, when they do things right 100%, you will notice: Zedas is, in fact, the best Pizza house ever!
When Zedas first opened, my goodness! The food is amazing!
The chicken tenders are made from boneless chicken breast. You wouldn’t know this, because once placed in the Styrofoam container, the moisture from its delicious goodness turns the amazing crispy chicken tenders into mushy soggy tenders.
Here’s a tip for Zedas: poke holes into the top of your containers! Let the steam and moisture out!
HERE’S ANOTHER TIP FOR ZEDAS: offer salted french fries. Your fries are bland and quite flavorless.
The pizza dough is hand made, and the pizzas are off the hook!
Once again, when the issues are fixed completely, I will definitely upgrade my rating to 5’s!