180 Parking Services

Had an issue and they worked it out.

Unfortunately I couldn’t give 0 stars! Pulled off from Valet Parking and a mile down the road the entire rear bumper falls off a 2014 vehicle?! Paint cheap on bumper and all! We go back to the location BQE Atlanta and the driver says I heard a ‘click’…what the what?!? Had we kept driving and it fell all the way off on the interstate and caused an accident! Outraged!

DO NOT let anyone that works for this company even think about parking your car! Long story short one of there «drivers» managed to TOTAL my car. How this happened I still have no idea. However them totaling my car was just the tip of the iceberge. It was how this poorly managed company handled the situation. For starters the owner Carlos Smith gave me false insurance numbers to call and report a claim. After many failed attempts to call the number he had given me as well as him not returning any of my phone calls I finally had to call the managers of the restaurant (Aja) to finally be able to get in touch with Carlos. Very long story short the accident happened on November 4^th I did not receive the insurance check until January 14^th. During this entire time I was never offered a rental car (unless I paid for it up front — seriously almost 3 months of rental car fees — who can afford that). On top of that all the money that I received for my paid off car was $ 5600.
During this time I also had to take a quarter off of school to work more in order to make more money to buy a new car. If I would have been more financially stable I would have hired a lawyer and sued the fuck out of Carlos Smith. However since I was in college at that point and barely scraping by I didn’t have that luxury.
My reason for writing this review is to make the public aware of what this company has gotten away with — its not fair what they did to me and got away with. Now I understand that the company is changing names from gold standard parking to 180 parking. I’m sure that other things has happened with this poorly managed company And don’t let the name change fool you — I’m sure they are still the shady «businessmen «they were before.
I’m a firm believer in karma and I’m sure that Mark and Carlos Smith will get what is coming to them. I just want to make everyone that even thinks of hiring these guys aware of how they do «business».