500 Northside

Believe all the bad reviews! I moved into 500 Northside (then known as Hartford Place) in 2012. While under Ram Partners management I loved living there. It was the most affordable complex in midtown especially for the large square footage! Of course it’s not the nicest but definitely livable. When Hammond management took over towards the end of 2014 things started to go downhill. They wanted to renovate the complex of course, but instead of waiting for tenants to move out and do the renovations after, they started with tenants still in the units. They changed the doors and windows out, leaving dust, nails, paint cans and other debris scattered around your patios and the inside of the units. Mine and my roommate’s cars both got flat tires from nails around our parking area. Then they painted the outside of the buildings with no forewarning. I went to leave my apartment one day and found a construction worker on my patio with the doorknob and lock taped over so it wouldn’t get paint on it. This kept me from leaving because he did not want to remove the tape so I could lock my door. Then instead of asking us to just simply move our cars away from the building, the workers taped plastic tarps over everyone’s cars and put a caution tape around all the cars so we couldn’t even back them out of the spaces! Countless times the water was turned off with no notice. If you would call up to the leasing office they would be extremely rude and never had any answers as to when the water would be back on. Once we were without water for a full 3 days, no exaggeration. They never apologize or seem to show any sympathy. In the middle of the summer my air conditioner went out. I called the day of to let them know and they said they would come out the next day. No show, called again they said they would come the next day. Still no show, called everyday for 6 days and they finally came to fix it. No air conditioning for 6 days in the middle of 100 degree weather?! With no apology, no offer to stay in a vacant unit, no discount on rent? The people that work in that leasing office are honestly the worst people I’ve ever met! They don’t give a shit about anyone but themselves; how they got into customer service boggles my mind because they hate people clearly!!! Especially the property manager Mika, she is so argumentative and lacks empathy. So please please please do yourself a favor: DO NOT MOVE HERE!!!

Lawd, this was a last minute decision and an attempt to keep my rental expenses to a minimum and still be in the city. Now the outside could definitely use a whole makeover but my thing initially was I don’t have to live outside! The only plus side is that the neighborhood is pretty quite (At least the side Im on). I moved here in August and I really like the renovations that they made in comparison to the old model they showed me when I came to view the property. But I was told I was going to get a certain unit which was on the second floor which I preferred. It was even written on my application but when it came time to move in just days before I was told the unit was gone! They have units that are built into the ground so if I looked out my front window I see a brick wall! Smh! This was supposedly the only unit left and I literally had my car packed to the max to prepare to move in! I just kind of had to accept it but I didn’t feel comfortable from the second I moved in! I was in a corner lower unit and after I signed the lease and got my keys I started moving in. The unit wasn’t clean because it had been sitting (Daddy long legs, spider webs, bugs etc) Then since it being one of the units built into the ground my phone had no signal! I conduct my business on my phone! I went to request a move due that and not feeling safe a a single woman not being able to call out in case of an emergency! I was told they didn’t do lateral moves! So in my eyes my satisfaction and safety is of no concern to them! BAD SERVICE! Now only 5 days into moving into the unit I see black mold growing in the corner of the wall! It kept getting bigger daily! I have video! I complained and they called themselves tearing a piece of the wall and replacing it but the other wall was cement due to being up against the ground and the mold was so bad it was peeling the paint on the non replaceable cement wall! The problem came back within days! Instead of having a mold expert they sent maintenance over to do pretty much nothing! Mold is bad but black mold is the worst and it was RAPIDLY growing in my apartment! I complained verbally and through email. My emails have failed to receive a response. I was told no other units where available at that time so for a whole month I had to look at that ugly wall and only chose to occupy only half my apartment! But I had to breathe that crap in for a whole month! I had good hot water over in that unit! The next month (Sept) I finally was moved to a level unit and it was in a little better condition but I do have a list of things that I had needed touched up! Like the shower head thats not tight but also has a hole in the wall which water it getting into every time I take a shower (probably creating mold!) My water barley gets hot in the bathroom but I have to run my water forever in the kitchen just to get luke warm water! Every time the grounds keepers came to mow and blow leaves I have to sweep dust/​dirt out my living room because the wall and the floor are apparently not fully connected/​sealed! My dishwasher worked twice… I had a few more minor things but I had requested these repairs back in September! We are getting ready to enter December! I still have no mailbox key. I went to get one and she told me «she think this is my key to my box» When I went to try it my mailbox was already open! and that wasn’t the key. She claimed she would get right on it. That was Nov 1^st when they was collecting my rent! I still have no mailbox key… They made sure they called me about my water bill being due but have failed to respond to any email I have and yes Im complaining through email because in a court of law having evidence takes precedent over word of mouth! I understand these building are old but they are in no way doing anything to make sure the standard for livable housing is barely being met. I wouldn’t recommend this to place to any one. The renovations are actually nice but looks are deceiving! They have no care or concern.

I moved into one of the newly remodeled apartments ~2 months ago. In that time I have had a MYRIAD of serious problems. To start off with my apartment had no hot water, the dishwasher leaked (flooding the kitchen), and a pipe was broken by construction workers in the apartment next to mine flooding the bedroom. After a great deal of heckling they eventually stopped the leaks, however they did NOTHING for the carpet. Just left it damp. It took me more than two weeks to convince them to come back and then all they did was rip out the carpet pad and leave. Did they come back? No. With more time and constant complaining I eventually convinced them to replace it. Still no hotwater. It took them about a month to get moderately hot water to my apartment, which coincided with me threatening to hire a plumber and deduct it from my rent. That was month #1. Next, the careless construction workers busted ANOTHER pipe, flooding most of my apartment, including bedroom, hall, laundry nook, and some of the living room. They came by and dried it out, ripped back out my carpet pad and quit. The dry wall was damaged, and again half my carpet was all ripped up. With repeated nagging they finally repaired the dry wall, but have yet to bother fixing the carpet weeks later. Next, the AC started acting funny. It wasn’t getting down very cool (78 when it was 75 outside) so I thought I would get ahead of it and ask them to repair it right away. 3 days later they left a note saying they lost my apartment key. That weekend the AC completely failed. I repeat, this is all within the first 3 months of living here!!! The manager just tells you whatever it takes to get you to leave and then doesn’t bother following up. This place is a nightmare. Oh, and the whole place is infested with american cockroaches (the big ones). I will be looking for a new apartment, no amount of money or time not spent in traffic is worth constantly having to deal with these people. You have been warned. Update: Another Leak opened up flooding the apartment again. Maintenance has taken 3 weeks just to stop the leak. I have been walking through puddles all of October. Apparently this is very normal for their property. Also, as it got cold outside I found out the heater did not work. They said they were going to replace it… however, weeks later have yet to do so. Don’t move here. I’m considering starting a petition to the owner for a new management company. If taken to the local news outlet maybe we could get rid of these criminal slum lords. I guess its that or a class action lawsuit.

Lies… lies…and more lies. This complex is in the middle of remodeling and the prices shown on their websites are there to lure you in. They have older apts. which they call their «classic» for one price and the newly remodeled apts. for another. They don’t make that clear until you visit them in person. The office staff is totally incompetent, rachett and ghetto to say the least.

They have changed the name to make it hard for you to find the reviews. The previous name is «Hartford Place». Search this to find reviews!!!
If I could, I would have given a negative rate for this property.
If you want to know more about this property, please contact me. These are the issues:
(1) Impolite maintenance persons. It took forever to fix even a little thing. To give you an example, it took 3 months to fix the disposal system.
(2) Three friend of mine and I had nails in our tires. It was definitely their fault and even they admitted it. But they didn’t care about it at all. We had to fix the tires by ourselves.
(3) I had to fix the issue with my internet and they told me they will process the receipt and they will reimburse me. It is right now over three months that they have not done anything about it.
(4) Laundry facility is dirty and most of the machines are not working.
Don’t come to this property. I can show you legit proof that this property sucks!

Its very funny that this complex replies to all these bad reviews with a link to a site stating that Hammond company management company took over in Nov 2014. Dont be fooled. Hammond company is 100% the problem. Since they took over in Nov 2014, they have broken so many housing codes. They have been 100% nasty to all the present tenets. There is one tenet here that is in his 80s and has lived here for the longest time. He is not living in one of the new renovated apartments and they are raising his rent to $ 900 a month to push him out of his home. Keep in mind that a same size renovated apartment is being rented to new applicants for $ 850 a month. The Hammond company along with the property manger Micka Relaford closed down own laundry room for three weeks. They have not opened own pool for the summer. There is no gym. So dont be fooled. The PREVIOUS owners and management company are NOT the problem.
You have got to understand, it the Hammond company is starting off being dishonest and showing photos of the inside apartments that are 100% not real and true, then how honest are they going to be if you actually move in to the complex. Both the Hammond company and Micka Relaford would be more creditable if they just come clean. Everybody makes mistakes. Instead of trying to mislead people and cover up your mistakes, just me true to new tenets and try to improve the quality of living for the people already living in this complex. You will gain more respect telling the truth as opposed to misleading people and trying to hide all the problems that you are dealing with at this present time. Public property manager Tamicka Relaford and the Hammond residential group atlanta, ga Public listed vice president Chris Berry. Issues as of IRS tax fraud have been brought to the attention of Chris Berry and he will not respond with any documentation to support otherwise. Tenets are moving out. Chris Berry has been made fully aware of Micka Relafords actions and he fully 100% supports her.

This place is the worst ever apartment. Bad and irresponsible service with now high price to pay.
I lived there for a year when it’s still called Hartford apartment. The management and environment were bad but it’s very cheap at least.
Not very safe, bugs everywhere, bad sound proof, and slow maintenance.
Now they changed management company, reconstructed, and increased the price a lot.
I still have friends living there and recommended a friend to apply for an apartment there. He submitted applications to certain apartment at good location, and they said it’s available for the time he needed. After he paid $ 80 for application and administration fee which they claimed to be refundable if not pass.
He passed the application but they suddenly claimed that one apartment is not available until 2 month later, changed his one to an apartment right next to the highway (very annoying sounds nonstop).
He asked for the refund but they claimed nothing is refundable, and their representative gave the wrong price. The price should be 30% higher if he still wanted to live there.
So you have to pay for their mistakes, pay your time, get real bad service, and live at a shitty place while paying the good money.
I would say, one star is way too much.

This complex is a joke, do NOT move here. I have been here 4 years and have had nothing but problems. Water leaks, air conditioning not working, heat not working, no water for days at a time 3 – 4 times a year. The appliances are old and don’t work worth a ****. The pool is filthy, the laundry room stinks and the equipment is garbage. The maintenance staff is inept and the management staff are jerks. Other than that, it is great

Pros:
— The design of the apartment is great. Very spacious apartment. There is a huge walk in (Like a mini room) closet as soon as you enter the house. A store room in the kitchen! lots of cabinet space in the kitchen. A huge linien in closet, plus 2 huge wardrobes in the bed room.
— The management (Janet and others) is very responsive and friendly, they get things fixed very quickly. Initially when we complained of bugs, they had defumigated not only our apartment cleaned, but also the surrounding apartments.(But that did not help:()
— This apartment is very affordable for its locality.‘Lots of parking space.
Cons:
— Only one very bothersome one: There are lots of roaches in my apartment. And no matter what we do we have not been able to get rid of it.
–Other small ones: Old appliances, Laundry room is decent but there is only one which is pretty far from my apartment, Gym is open during some odd timings of the day.
But all that said and done, this apartment is very affordable and we would definitely continue staying here for some more years.

The staff here is lazy. I reported something broken, they fixed it after 2 months.
They also don’t notice us water outage. You never know when there will be no water

This is my one and a half year in this apartment complex and am considering moving out as soon as possible.
The buildings are old, but I am ok with that since its rent is cheap. It’s simply what you get for what you pay.
But, the management is kind of lazy, especially, when you ask for some maintenance service. The bug is a huge problem, I’ve seen too many bugs in the kitchen and asked for exterminator. The guy comes and sprays to a few places and then there are still lots of bugs. Also, I recently had a leakage on the ceiling in the restroom. It took several calls to management and 10 days to fix the issue. They are not very prompted though I have been paying all my bills+rent on time.
Simply, I don’t recommend staying at this place unless you don’t have any other option!!!