Animal House Pet Hotel & Spa

I’ve been bringing Jasper my maltipoo here for years. I’ve boarded him here for a week, 2 weeks and a three week trip and he absolutely loves it. The staff is great and love hanging out with Jasper. I really feel at ease whenever I’ve left him here. I also have him groomed here regularly and they always do a great job. Highly recommend.

Wow! Love love love this place. We just moved to Atlanta so I was a little nervous about having to find a new groomer and I definitely will be back at this place! The groomer was so so nice and listened and wanted my Goldendoodle Luna to be exactly how I wanted so that made me feel good because a lot groomers will just do their own thing and not really care about the owners requests. Super professional and very nice front desk lady as well. The building couldn’t be any cleaner and new looking! There are even presidential suites for the doggies to wait in with human looking beds, tvs, and picture frames on the wall (a homie feel) for the doggies to wait in while their owner comes to pick them up. So cute! If you are hesitant about a groomer I would tell you to stop worrying after finding this place! My dogs have 25K+ followers on Instagram and so I am very selective about who I like to handle my babies when it comes to the way they look lol :) This place was fabulous!!! :)

Rude.
I did not get a chance to have my dog groomed at animal house because the lady who picked up the phone interrupted my request to tell me they didn’t have an appointment. I hadn’t even asked yet.
I won’t be calling again. (Lesson learned: Phone etiquette.)

Very happy. My rat terrier is very old and very nervous. The staff paid attention to his stress level and made him comfortable. I’m very particular about who I will leave him with, but I wasn’t worried while he was here!

They seem pretty good, my dog seems happy when she comes home from daycare/​boarding. Recently, I called to ask about bringing my dog for daycare without an advance booking, and they said it wouldn’t be a problem (they didn’t ask for my name or my dog’s name, and only asked if she had been there before, which she had). Then when I got there, they told me her Bordatella vaccine is expired and suddenly they won’t accept her for daycare. I swear someone either at my vet or at Animal House had told me it was good for a year! Anyway, a staff member at Animal House told me I could go to Banfield just down the street to get her vaccinated if I have 5 minutes. They made it sound like Banfield would be able to do a quick walk-​in vaccine, even if I didn’t have an appointment and it’s not my regular vet. I went to check out Banfield, and it turns out I have to make an appointment and include a full exam if I want to get the Bordatella vaccine there, so I just ran around for nothing. I ended up taking my dog to my regular vet for a walk-​in vaccine as soon as I got the chance.

I was excited that I was able to get a fairly last minute appointment with no problem. I am always hesitant about taking my dog to the groomer because he absolutely hates it, so by the time I commit I am usually in a rush and they were so accommodating. My toy poodle typically has some behavioral issues with strangers (not to mention a special hatred for groomers). He was cut by mistake at one appointment with another groomer and in defense he bit the groomer and has been extremely timid ever since. The groomer at animal house was so patient and promised me to take care of my Gatsby– and Gatsby loved it! He typically has a lot of separation anxiety (chewing on himself, scratching, crying, licking– the whole nine yards) but when I came to pick him up he was SLEEPING. After his pampering he was put in a room to watch finding nemo and relax (I wish they took human clients at this place). The haircut was great– and one thing I noticed is no razor sharp post-​groom claws he usually has. It was all really well done! They cut his hair really short because he was pretty matted in places and I mentioned as I was leaving I needed to get him a sweater. The staff gave us a brand new sweater that they happened to have lying around free of charge. Seriously so sweet and thoughtful! We will be coming back!

My dog Georgi a blu love the place. He knows the days and the way to go.
Really love the place they are good with my son the four legs.

Came to atl for an convention and was staying with some friends, unfortunately my pup couldn’t stay with us. I’ve never had him stay in any kind of boarding I was totally apprehensive about where he would be stay for the 4 days I was up there. Upon making the reservation they assured me there was nothin to worry about. During his stay there I called like crazy just to check on him I must say the staff was MoRe then friendly and putting my nerves at ease. I really want to thank the staff and I would totally recommend pet animal hotel.

Great and friendly service! Facilities were very clean and accommodating! I had no doubt that my dog would receive GREAT treatment while boarding at this pet hotel and spa!
Friendly staff from the moment I dropped my puppy off until I arranged to have her picked up. Great on the phone service and well trained staff to interact daily with pets
I would advise this pet hotel and spa to anyone traveling or just willing to treat your pet to a few hours of pampered fun!

competitive good pricing, clean place, nice staff, but lacking outdoor space. My dog also came back with loose bowels from obvioulsy eating something he shouldnt have. it was his first time to be boarded so could have been nerves but they reported no odd behavior while there.

Hands down, best boarding facility in Atlanta. They genuinely care about the animals they are caring for. Our Jack Russell loves going to doggy day camp at Animal House!

We were traveling with our dog and found this gem. It is gorgeous and clean. The staff play with the pets. The doggie play room is HUGE and the price is right. We enjoyed sightseeing while our dog wore herself out playing. She was even excited to go back the next day. I highly recommend it.

groomer here was great but manager was awful and actually told me never to come back, that they would not serve me. anyway would not go back unless bastard is fired

I’ve always had dogs but never a breed that required grooming until now — I rescued a long haired dachshund this year and he needed a good all over grooming. I took him to Animal House last weekend. They did a great job, had competitive pricing and they took their time/​very gentle with my rescue dog’s first grooming experience. I will definitely go back.

Competitive price, great service!
I took my Chinese Crested Powderpuff for her first full groom. We’ll be back!
Facility:
Nice, clean and quiet! Easy to get to with parking.
Staff:
Friendly. Made a big too do over my dog which is always nice!
Service:
Cut turned out just how I wanted which was good as I did an awful job explaining what I wanted. Face was shaved down nice, coat cut even. Brandy the groomer really excelled on the ears and feet. She got all the hair out of my dogs ears and they look really really clean. She also got all the hair out from in between her pads on the bottoms. Sophie seemed happy and not traumatized after her first groom which is great!
Price:
Full groom was $ 50 with add on treatment $ 60. This is the going rate in Atlanta for a small dog. All the other places I called were within $ 5 of this price– most being $ 55. This is for a full groom not a mini-​groom. I wish they would offer an in between groom where you need just your dogs face shaved down in addition to bath and sanitary trim-​not anything like a poodle or a schnauzer cut — but that’s just a wish none of the groomers in Atlanta seem to offer an in between groom.
Summation:
Good groomer. Good staff. Don’t believe the 2 star reviews. Place is worth a try! Both of the two star reviews were written when this place had just opened. Dog places don’t come with instant clientele.

I could write a detailed review of my experience with this place, but really do not want to re-​live it again. Bottom line is that a bad judgment call was made and my dog was injured. The owner never called or offered to speak with us. Staff did do some things to make us feel better, but thought the owners should have gotten involved as this is a fairly new business. Again, I could write a very long detailed review, but decided not too.
As far as the facility, it is very very clean and this was one of the reasons I wanted to try them out. When my dog was boarded there she seemed happy and well treated. Their prices are higher than most places and the outdoor area where they play is asphalt. Not the best surface for dogs to play on.
I wish them the best but I will not be going back.

Mu husband took my dog here to have her groomed, having never been inside the place before. The place was clean but somewhat deserted, which we found weird since it was a holiday weekend. The staff wasnt very friendly, not rude, but didnt seem to want to be there.
My dog weighs less than 20 pounds and we wanted her cut short with a trimmed face, we brought a picture and they didnt really make her look like the photo. She is short and even all over but nothing like we requested, im sure I could have done the same at home. It was $ 55, not including tip, which isnt over the top but not the cheapest Ive paid either.
While I dont really have anything specific to complain about I have nothing good to say either. I think I’ll go somewhere else in the future

While this place is clean, I find SPOT much more popular. More dogs get to play with mine.
TV’s in deluxe rooms aren’t very easy for the dogs to see :(and it just seems somewhat deserted (and therefore, eerie).
Maybe in the future when they get more clients, it won’t seem so deserted.