Bekins A-1 Movers of Atlanta

I’m not surprised to hear that my experience with Bekins was not unique, as I can see that the previous reviewer was disappointed with them, too. I moved from GA to NY in 2008. Having moved around quite a bit in my life, I have to say that this was, by far, the worst moving company I have ever used. They didn’t show up to load on the day that was agreed upon in our contract. Then, it took 4 weeks for them to deliver. During the entire time, they were not in communication with me at all. My phone calls about where my belongings were and when I could expect them to deliver were never returned. I wrote 2 letters, the second one certified. A colleague had advised me to call the police to report my items stolen if this had gone on for much longer. Several boxes of books were missing in the delivery. I have never had anything go missing on any of my previous moves with other companies.
The only time staff at the office were prompt in communicating with me was when I was having trouble with the fax number they provided me to fax the deposit agreement over. Believe me; they were very, VERY prompt in taking care of this glitch. I got a response within a half hour. After they have your money, though, they drop out of the picture.
I’m surprised this company is still in business.

Horrible. Whatever you do, do not use them. While the customer rep that we worked with was good, we were treated very poorly by the entire company. Our belongings were damaged; and we still have not received some of our things. The packers and movers never showed up when they were supposed to; and we received no notification of this. We had to find out everything on our own. The worst part is that the manager acted like this is how they treat everyone, just because they are low on drivers (that is their problem, not ours).