Best Western Plus Inn At The Peachtrees

Stayed here for three nights while in town for the Georgia Tech graduation. Very friendly and helpful front desk and breakfast staff. The underground parking lot was full but secure parking was provided around the corner. Our room was comfortable for three adults. The bathroom area is really a one person at a time area but modern in design. Love the rain shower head but the water choice could be a little hotter. Street side noise can be an issue occasionally but quiet most of the time for this centrally located downtown hotel. We would definitely recommend it and stay here again.

Staff is nice. Room is okay and clean. The rooms are loud. You can hear the showers from rooms around you. Our tap only has hot water. Furniture is up to date but carpet and bathroom could use a renovation. Solid location downtown.

Don’t confuse review ratings with the star level of a hotel
October 15 – 16: This is not a 4 or 5 star hotel and does not promote itself to be one. The room was clean and the bed comfortable. The pillows are questionable. They are small square pillows that are usually used a decorative pillows vs sleeping pillows, however, they do put a lot of them on the bed (I always travel with my pillow so I could care less).
Now, I don’t know what they use for cleaning but it was a terrible lingering smelly chemical which I was very sensitive to.
The bathrooms can use an update, as in, new tubs and tile. They put new fixtures in but hardly looked proper with the chipped, stained old everything else.
They do give you a breakfast which is ok. I’ve seen worse!
If you are on a budget, this hotel is fine to stay in. It is located downtown, is quiet and a few blocks from the Marta (train).

Ok, let’s be real about this, the name should really be Worst Western Minus at the Peachtrees. They get at least the two stars because the staff was nice enough, but I don’t go to sleep with the staff, I sleep in the room. The place was humid and dank. Water was constantly collected outside the doors in the hallways which made the place feel dirty. I didn’t walk around with my shoes off, cause I felt my foot would be dirty which I didn’t want to place in my bed. The service guy had to come and reconnect my phone, but I could see how him with his work boots was constantly tracking the carpet. Then our sink was backed up, and I found myself spitting in the toilet when I brushed my teeth, eew. Honestly I was there on business and not pleasure and on someone else’s dime so I didn’t have the energy to make a real stink. The coffee was terrible!!! Like fresh brewed dirt, but on the other hand the pancake machine was pretty cool. All in all like I said the staff not too bad, but because that hotel is so old and situated where it is, it’s especially important for them to take more measures cleaning and maintaining.

The location it’s great, but the hotel is old… Small room, the bed was hard, to noisy… The staff were great. A+

It’s an average hotel. It looks really good at first glance but as you get in and settled and start to look around there are things that bring down this hotels value.
There are leaks and puddles on the outside walkways. It’s so bad in the courtyard that’s there is mold all over the ground. The bathroom is tiny and the shower curtain does not fit right so water gets all over the floor. There are cracks and falling plaster on the bathroom ceiling.
The courtyard is nice but the tables and chairs need to be repainted. The paint is cracked and peeling.
Breakfast is very nice and the eggs and muffins are very tasty.
I got a special rate because I was here for a conference. I do not know if I would stay here again at full price

This hotel saved me in a pinch. I just moved to Atlanta and discovered upon moving into my rental home that the AC was broken (it was 95 degrees outside, and the house’s windows were painted shut so it was even hotter in the house!). My dog and I needed somewhere cool to sleep. It’s really hard finding a hotel that will accommodate a 45-​pound dog, let alone at the last minute; 3 other places I called had no vacancies. Then I called the Best Western Plus Inn at the Peachtrees, and Shey, the friendly and super helpful front desk clerk, sprang into action! Not only did she book me in one of the last available rooms, she gave me a discount because I was arriving so late at night (or maybe just because she took pity on me? Either way, it was so greatly appreciated). When we arrived, Shey and the other people working at the front desk were helpful and so friendly. Thank you all so much, Best Western staff!

Last year my brother and I stayed here during Music Midtown and it was not the best. The entry cards were not working and we had to be escorted to our room every time. Although this because very frustrating, after I mentioned this in the follow up surgery the current manager at the time emailed me and offered me 2 free nights because of the trouble. He explained the issue and had a plan to remedy the issue if is arises again. Sounds good up to this point.
This year my wife and I are attending Music Midtown and I called the hotel to take them up on the free nights, turns out the current manager (the previous one is no longer there) just flat out tells me no, the hotel will not honor the email. I end the call, flustered and wanting to know more. I spoke with a friend of mine who is an attorney and he informed me the email should be binding. I called back and asked again, still no, I say in the call I would rather not get a lawyer involved. She still says no, I call corporate they call and ask her she says no. End of story corporate and the hotel give me enough BW points to stay two free nights, BUT the current management will not let me stay at the hotel because I threatened her and she does not want me and my wife at the hotel. I have called and spoken with them twice and and appealed that decision, still no.
Bottom line, how does a business not honor an offer made by an authorized agent for that business? I do not get it and it is extremely frustrating. I know I am just one person but I will never stay at. Best Western again. Sorry for the long post, but I feel people should know their lack of customer service.

Not the worst place you could stay but most definitely not the nicest. Small room, no air conditioning in lobby or elevators, and bums on the side walk. The staff was very friendly and it’s a convenient location but I won’t be staying there again.

Overall a great experience! I will most definitely be staying here again when I return to ATL!

Don’t stay here! CAR WAS VANDALIZED, BROKEN INTO!
Stayed here the end of December. I’m not one to leave negative reviews. In fact I never leave ANY reviews anywhere. My car was broken into in the FRONT of this Best Western motel overnight! Only staying 1 night. I was parked 3 spaces to the side of the Main Entrance! First time in my life this ever happened. The window was smashed and two small suitcases and old laptop were stolen (had new backup laptop in room with me)! I had a lot of items in the car from traveling/​sightseeing and we could not bring everything into the motel room with us. I stayed at other motels of this caliber and NEVER had a problem leaving most of our belongings in the car overnight. The police that filed the report told me about the incidence of break-​ins here. The motel is apparently too cheap to pay for night security, and just doesn’t care about the risk to their customers. I decided I’ll no longer take my chances staying at these cheap MOTEL chains in the future but spend the extra for a better HOTEL. It’s just not worth the risk. Legally and ethically, since it happened on their property, this Best Western should bear some responsibility for an incident like this. At the very least the decent and courteous thing would be to offer a refund for the night. However, the motel manager was uncooperative in assuming any responsibility whatsoever in this matter! Needless to say, I would NOT recommend staying at this motel.
BEWARE! STAY AT YOUR OWN RISK!

Stayed there on New Years Eve (2014) a couple of nights ago and had a great experience. The staff at the front desk were extremely helpful in getting us situated with our room & parking. They were also able to recommend nearby restaurants & open stores. The two names I remember were Sierra & Shay. I called prior to my reservation & talked to Sierra, who was able to answer all of my questions & give me helpful hints regarding my stay. The breakfast buffett was one of the best I’ve had at any hotel I’ve ever stayed in. Most hotels typically only offer a measly continental breakfast, if any breakfast at all! The rooms were clean & accommodating. The TV in the room was big & had several free Showtime channels to watch. Not to mention, the location is great as it is situated right in the middle of downtown and is within walking distance of Underground Atlanta, Centennial Park and many other venues. I would highly recommend Best Western Plus at the Peachtrees to anyone looking for a fantastic hotel with even better customer service!

Extremely small and it was so noisy! The noisiest hotel we have ever been to. I didn’t like that it is an open building. Our room was facing the street and every single person walking with their suitcase would wake us up in the middle of the night because of the tile it was so annoying! At least it was clean…

If a three and a half were possible, I’d give this place the half. I’m Traveling on a budget and didn’t expect a four star for the price of a three. Having stayed at other Best Westerns, I did expect this one to be closer to hotel than motel, but I applaud this business’ interior décor and service. The rooms are modest, but I appreciate the effort to scale it up with dark furniture and perfectly fluffy pillows. The rooms are clean and just the right size for one person. The front desk attendant, a woman whose name started with C was friendly and attentive.
My complaints are few and really bordering on suggestions. The curtains that should shield you from outside light don’t close all the way. I didn’t really trust the lighter one that covered the whole window, but, it does prevent people from looking in. It does not, however prevent the outside fluorescent lighting from coming into your room. I’m an insomniac anyway, so it didn’t bother me much. But, if I wanted a good night sleep, I’d prefer a room with blackout curtains that close all the way.
WiFi was spotty. Neither my phone or my laptop would connect– I had a very weak signal. Disappointing, but I made due.
Other than that, if you’re looking for a location central to downtown Atlanta and are looking for a no-​frills place, this is the spot you want. The price is right, they make an effort to give you a bang for your few bucks. I would recommend this to anyone who won’t be hanging out in their hotel all day.

The only compliment I can give is the breakfast was one of the better breakfasts I have had at a hotel. The rooms are very small and outdated and the pictures below I never saw any of this nor was I told that they had a inner court. My room didn’t have a full bath only a half bath that only a small child could fit in. I have stayed at a Best Western in Gainesville, Florida a smaller city and that hotel was ten times better than this one. Atlanta is a big city and for this to be a downtown establishment the look of the rooms could be better. I wouldn’t recommend this hotel to anyone.

I stayed at the Best Western Plus in Downtown Atlanta for a conference. This hotel room was much less expensive than the nearby conference hotel, and I was very happy with my stay. The hotel is clean and although it is not the most updated place, it is very well-​kept. The 2 queen beds room we had was pretty small, but again, was clean and comfortable.
The staff here really make the place quite pleasant. They called up to our room to see that everything was ok. They were always friendly and helpful with our many questions about restaurants, bars, taking the Marta, finding a CVS, etc. They have the cutest little info card in the room that really lays it all out for you — for example, explaining that in downtown there’s a flat rate for taxis while you can just take the Marta for less than $ 3. They seem extremely considerate and always willing to help.
The hotel is also in a great location. There’s a bar/​restaurant RIGHT across the street that was very convenient when it was torrentially pouring rain. It’s pretty much right in the middle of everything and really close to public transit.
I had a very comfortable stay and would definitely look back into this hotel the next time I’m in Atlanta.

Helpful staff, convenient location, nice rooms, beautiful courtyard. No complaints. Loved it.

3 stars for the design of the hotel
5 stars for the service and amenities
Nice restful stay. The open courtyard design did make it a little noisy. Every once in a while, I could hear ambulances. Oddly enough, the front blinds of the room open to a courtyard, meaning anyone walking by can see into your room. There is a thin sheet blind, but the main curtains have no way of closing completely in case you don’t want light coming into your room, or if you want privacy. I did indeed walk by others’ rooms and easily see through the curtains. So, most of my downsides to the hotel have to do with design issues. There are tiles outside, which means anytime some rolls their luggage through, it made a ton of noise.
There is a great free breakfast with a pancake and waffle machine, grits, potatoes, eggs and sausage. Also there are ready made bagels, yogurt, cereal and tea and coffee. The workout center is pretty impressive considering this a small-​ish hotel. There was a treadmill, elliptical, 2 strenth/​weight machines and medicine balls. All of the staff was very friendly. My door key also stopped working and I asked one of the cleaners to let me in my room. I appreciated she checked my card to see that that was indeed my room before letting me in. There were some noisy people in courtyard after midnight, and I called downstairs to get them to ask them to to be quiet, and within the next 5 minutes, it was quiet. A great place to stay.
Also, the location is pretty good, there are 2 MARTA stations within walking distance and plenty of restaurants nearby. Although, I have to say, the downtown seems to shut down on the weekends, and most restaurants close on the weekends, which is really weird. Don’t forget about the restaurants inside the many nearby hotels if you’re looking for food.

I can’t say much about the hotel because I didn’t actually book a stay, so my opinion is of the staff at the front desk.
My husband and I walked into the Best Western after a particularly trying day. After a chain of unexpected and difficult events, we needed a place to stay for the night. We had spent the day moving our belongings from Tennessee, and the card that I had with me was locked down due to the quantity and cost of out-​of-​state charges.
The husband and I walked in, and instead of being greeted by the non-​busy desk worker, we were ignored. We approached and asked about a room. The desk worker seemed annoyed and was short with us. After my card was declined, we left to make some calls to the bank. I hesitantly headed back inside and asked if I could have another card called in. This only added to her irritation. She mumbled some things at me and went through the door behind the counter, letting it slam behind her. I asked the other desk worker a question after she finished up with her customer, and was ignored by her as well.
Poor customer service. It looks like other reviewers are generally pleased with their experiences here, so I can only assume that this lady was a new hire or is usually kept from tasks involving customers. Can’t imagine her being remotely friendly to anyone. The rooms could be nice, but what’s her name is NOT.
(We found a room elsewhere — Cheaper, friendlier, and FANTASTIC.)

Die gute Lage des Hotels ist das Beste daran. Zimmer und Frühstück sind durchschnittlich. Trotz Renovierung der Zimmer ist der Gesamteindruck schon etwas in die Jahre gekommen. Zimmer eher klein.

The only reason I’m not giving it 5 stars is because of the size of the room.
Thomas at the front desk was very accommodating and helpful.
This is an older hotel so all the rooms are accessible from the outside.
It is very newly renovated. The room was clean, modern and had All the basics and then some.
Pluses:
Refrig in room
Newly renovated
Centrally located in downtown
Comfortable bedding
iPod docking station
In room coffee maker
Well lit
New a/​c unit
Secure parking garage
Negatives:
Smaller room
All rooms are accessible from outside
I found a great deal for this place on hotels tonight app.

Ein total untypisches Best Western Hotel, nicht der übliche amerikanische Motel/​Hotel-​Standard der Kettenhotels sondern dieses Best Western Hotel erinnert mich eher an ein Boutique-​Hotel. Das Hotel liegt in einer ruhigen Seitenstraße mitten im Zentrum von Atlanta, besitzt einen Innenhof, von dem die Hotelräume abgehen und die Zimmer sind absolut stylisch und elegant eingerichtet. Die Hotelhalle ist ansprechend, das Publikum relativ jung und stylisch und das Personal sehr nett. Auch das Frühstücksbuffet ist für amerikanische Verhältnisse sehr gut, es gibt dort sogar eine große Teeauswahl, für mich sehr wichtig als Nur-​Teetrinker :) Preislich absolut ok (ca. 119 $ zzgl. Tax die Nacht), da Innenstadtlage.