Campus Crossings Briarcliff

Very helpful and friendly staff. Great location. Great programs that help you to get to know other residents. It’s very convenient as a student at Emory due to the shuttle that runs quite frequently. Kroger is right next door so its a simple walk to get groceries. I love it.

I’ve moved in for about 4 months, until now everything is so good. But I do have one suggestions– the parking lot is a little expensive! I know some of my classmates live in apartment that does not charge for parking lot

Severe lack of visitor parking spots. Generally pricey apartments compared to surrounding area. Management tried to strong arm me into buying insurance that was not part of the lease. Apartments, while new several years ago, are falling into a state of disrepair.
I would not recommend.

Poor staff attitude. Not everyone gets parking space, which means that some residents have to park their cars 10 minutes away in a off-​site parking lot. Charges of cleaning cost after moving out.

pretty good. nice apartment, nice people at leasing office, nice gym, and sooooooooo on… Anyway, I enjoy the time living in campus crossing with my friends.

I had been a resident for 5 years (since 2009) and I recently moved out and am very happy to finally do so. I moved due to some of what’s below, but also because I wanted a change of scenery after being there for so long. This same review will be posted on other review sites as well. I am starting from the very beginning; overall, my experience is very mixed, the three stars is for the horrible attitudes of the staff and maintenance, poor business of the staff and maintenance, and yet the overall nice-​looking community and apartments. I will also cover roommate selection/​nonselection and what a nightmare that was. This review is detailed and specific, and this STILL doesn’t cover everything. For Unilocal,I had to cut the review way down.
1) Before I moved in, I requested a certain room in my plan, of which the other two roommates did not do. It came down to a day or so before move-​in that we got an email showing that I’d been assigned the wrong room. I called the office telling them this and I was told by someone that there wasn’t anything they could do and that I’d have to ask one of the roommates to switch. I shouldn’t have had to do this– and what I would’ve done now was pressed them for the room I requested– but I did anyway. I told the roommates the mix-​up and the one who’d been given my room refused to give it up. Totally ridiculous since it wasn’t really hers to begin with. The other roommate graciously allowed me to switch with her, still despite that not even being the room I’d requested. Bad business from the office from the get-​go and horrible roommate (s).
2) I ended up having to move out of this apartment altogether because the office once again messed things up. They went around to all the tenants with a form about a new lease. Naturally, I thought THIS was the quick-​signing of a renewal lease, especially since there was silence for weeks after. (I heard that others thought this as well.) Next thing I know, I’m getting an email to the essence of «…since you’re moving out soon» and I was like, ummm… Long story short, I had to move because they’d already filled our rooms with guys (as the other roommates hadn’t renewed and they just assumed I was) without even saying anything to me about it. More bad business.
3) This leads me to roommate selection. Unless you don’t care, I would totally do a roommate request that is offered. I typically didn’t care because I figured I could just speak to the roommates once there and deal with things that way; I still kinda feel this way because I think it’s just common sense and common courtesy how roommates should interact. I have had about 10 or 11 different roommates over the course of my time at Campus Crossings. I have had to deal with some extremely rude and nasty ones.
4) Maintenance used to come thru with their tasks within a day, then it turned into a week, and at the present, you indeed have to send about three or so service requests for them to do something. They will also just show up without calling, which they’re not supposed to do, especially if a call is requested beforehand. They have totally disregarded that.
5) Office staff has changed off-​and-​on over the years, but each time they do it brings people who are just rude to say the least. That seems to be a trend here. And I think that because it’s a predominantly student community, customer service doesn’t take precedent. They are generally either phony-​nice or downright rude. There are many instances of this, some that are noted above. They will stare you down when there’s a community event with food, monitoring what people are getting; they also barely get enough for the amount of people living there. It’s so stupid. Recently, a couple of them were sending emails back and forth to me about dolly checkout, making a big deal of it. They were being really stupid, bottom line, because I was finally moving out and they wanted drama; they were also not communicating well with the new tenant, which got her confused and upset. I just decided not to reply to the last email sent because they were trying to prove a point each time and not let me have the last word. Long story short (because it IS a long story), I put the dolly in my vacant bedroom, locked the bedroom, informed them that it was there and that maintenance could simply retrieve it from there when they did the inspection. Simple, right? No, it couldn’t be; they blew this up as if it were a major crisis and I ended up having to go back there to the apartment, get the dolly from the room, and bring it back down to the office. LOL!!! My friend who helped me move laughed in absurdity as well when I told her because it was the stupidest thing ever. They simply wanted one last hurrah.
As far as the living space, if you can tune the rest of the garbage out well, your experience will be fine. I recommend the place with caution.

The maintenance staff is the friendliest and only redeeming quality of this apartment complex.
I am finding it difficult to even begin where my frustrations start, but here are just 2 examples.
1) I was out of town for my internship, when I came back, I was locked out of my room. Why? No idea, nor did they have a reason except that it was ‘deactivated’. This was after driving 9 hours and arriving at 10pm on a Saturday. After about a half an hour of waiting I was allowed into my room, but not after being threatened with a $ 75 lock-​out fee which was in no way my fault. They agreed to not charge me. Thanks.
2) While I was away (internship) my roommate was served notice that I was late on rent. This was astounding to me because I prepay my rent. Well, turns out I did prepay everything but that month, and I was being charged late fees. OK, this is acceptable, but I wanted to talk with a community manager about it. I called on July 6^th. I was told to write an email to the manager and she would get back to me shortly. I wrote the email within the hour, and on July 8^th had still not heard anything. At this point I called again looking for the manager. ‘Sorry, she is busy’. This went on for about a week until my roommate called me to let me know I was being evicted. I call the office again, but the manager is busy.
I literally ask, ‘why has she not called me back?’
The reply, «It is not necessarily our policy to call residents back.»

I’ve lived here for over a year now, and aside from the well known visitor and resident parking situation (aka, inadequate parking) it’s been great. The front desk is nice, repairs get done quickly when requested, there’s easy shuttle access, and it’s convenient as heck since there’s a USPS and supermarket and pharmacy and dentist and restaurant within 2 minutes walk.
They are, however, strict about lease terms and many people have misinterpreted the situation and faced fines. I took off one star since the leasing office is pretty strict about this (not 100% of the time), especially about move out times and the rent agreement (which usually runs through the vacations).
Their auto rent pay system can be screwy so it’s advisable to make sure you paid rent, otherwise, fines fines fines (they’re really fans of fines.)

Campus Crossings is the apartment complex for Emory Graduate students located on Briarcliff Road. The number one reason to live at Campus Crossings is convenience. The Cliff Shuttle (the Emory shuttle bus) goes directly from the apartments to campus. This is a HUGE plus given how expensive Emory parking passes are. Another convenience is that if you don’t have a roommate you can choose to be randomly assigned to roommates. While this isn’t always everyone’s first choice, this is a good option for students who do not have anyone to live with, but can’t afford to live alone. I got assigned roommates randomly and it was a fine experience (obviously your experience really depends on luck of the draw with your roommates).
These buildings were built in 2009 so everything is still very new. The units come with washer and dryers and microwaves (major pluses in comparison to other apartments in the area). Bugwise, I never saw any cockroaches during my year of living here, but we did have a couple of ant issues. Unlike other reviewers, my apartment was always quiet — I never had any noise complaints and frequently studied in my room. That is with a room that DID look out on the pool. I was on the top floor which may have helped with the noise level.
The equipment in the gym is really new. It is a small gym, but I rarely had to wait for machines.
The staff at the leasing office are okay. I mean I would rave about the customer service, but they do have free freshly baked cookies which counts for something (or a lot of somethings in my book).
The parking situation definitely leaves a lot to be desired. You have to pay for a parking spot (and it is not guaranteed that you will get one), and there are not enough guest spots. This is the major drawback to the complex.
My year living here was a memorable one. I would recommend this complex to others — particularly if parking is not an issue for you :)

I’m a grad student currently living at Campus Crossings, and there’s a lot to be said about the place.
First of all, something really screwy is going on with these reviews. Five reviews giving the place one star are filtered, but they’re all more in line with my experience than the three star review. I’m not sure why Unilocal took it upon itself to hide what the true experience at Campus Crossings is like. From one three star review, people might come into the place thinking it’s just an average apartment complex. Whatever Unilocal is doing by filtering those reviews, it’s certainly not helping prospective buyers make an informed decision.
Cons:
Parking — Parking is probably the biggest problem at Campus Crossings, there’s simply not enough. There’s not enough parking for the residents, so they have to park their cars in the visitor spots (which forces people to live in constant fear of being towed). Even if you get a parking spot, it’s either at this potentially shady park that’s a long walk at night, or in the poorly designed parking garage. It’s a very narrow garage and there’s very little visibility going around the turns, and every other day I’m almost hitting or getting hit by somebody else.
Noise level — Don’t come here if you expect to be able to study in your apartment. The walls are really thin, and god forbid your room looks onto the pool. Every friday and saturday night you’re going to hear drunken grad students, and the noises echo the higher up you live. The building always does these «events» and plays unnecessarily loud music by the pool. Of course the events always take place when the staff leaves, so there’s nobody you can ask to get the sound under control.
The staff — Almost always unhelpful. In the beginning they seemed nice, and when people complained about the staff I just thought they were picky. When you have a problem though, they really could care less, especially if its their job. This year I was waiting for two weeks for something important in the mail. Unfortunately, packets usually go through the office, and they have no meaningful system in place to ensure your mail gets to you on time. I thought the package hadn’t been sent, but it seemed like the apartment staff actually had been sitting on it for the entire time without knowing about it.
Pros:
The Cliff Shuttle takes you right to the law/​business/​public health school, but the times aren’t that great. Still, if you can’t park at Emory, it’s a great option.

Wow Jimbo J. was really not a fan. I was at Campus Crossings on the day the pipes burst and I must say while it was not the most wonderful of experiences, it wasn’t the worst. Here are my thoughts on this apartment community:
The Pros:
It comes with furniture, which is great for grad students who don’t really know where they are going to be in the next couple of years.
The pool is amazing. Waterfalls, great chairs, an all around great experience.
The Cons:
The parking situation is a joke. There’s not enough parking for the residents, let alone their guests. If you’re visiting someone in the community plan on parking somewhere else, because parking at the complex is not an option.
The furniture is not the best. I mean granted this is a college housing situation, but you would expect something at least slightly comfortable.
Overall I would say the cons outweigh the pros, but it’s not a terrible option, especially since the prices are pretty affordable.