Dandie Scottie Kennel

Due to Mechanical Failures, my full coated Cocker Spaniel was recently left stranded at an East Coast airport who had no over night facility for live animals. Delta Airlines gave me the option to send my dog to their approved Overnight Kennel Facility in Atlanta. Dandy Scottie Kennels. It was late in the day on the East Coast, Delta Airlines personnel were reassuring in informing me of where my dog was at all times. When I was informed that this kennel facility was off Airport property, it raised concern and my research brought me to the NEGATIVE comments posted on the Internet. My concern heightened when I was not able to contact a human on my attempts to call the facility at 6PM. regarding my dog s arrival and pickup from a 9pm flight. Delta personnel assured me that all would be fine, commenting that many Delta employees use the facility for their own pets and have only good comments. No sleep for me that night, my concern was for my dog, a show dog who travels a lot, who had been locked in her kennel for over 15 hours. She was only spending 7 hours at the kennel to be put on a flight home in the morning. My wish was that someone kind and loving to animals would allow her out to potty. There was not much more I could do being 3000 miles away in California.
At 3am California time, I placed a call to Delta Airlines to verify that my dog would make her flight home. The agent commented that her tracking showed that the dog was present at the counter 2&½ hours before her flight. This agent added, without me asking, you know, the facility here in Atlanta is excellent. The gentleman there loves animals, I take my dog there to be groomed while I am at work — I was so relived to hear this from a totally anonymous person.
My dog arrived in San Francisco at 10AM (5 hr flight), and out of the crate it appeared that someone had taken the time to brush this FULL COATED Cocker Spaniel out. I expected her to be anxious to get out and take care of business, she was totally content, and apparently had be exercised before being put on the plane.
NOTE: there were 4 Doberman puppies — International Imports from Prague on the same DELTA flight who stayed at the same Kennel Facility. They were in two separate kennels (2 pups each). The pups and kennels were Clean and apparently serviced (bathed and exercised) prior to being sent on to SFO
This breeder also expressed his inability to contact the kennel personnel via telephone to verify the pickup of his puppies, but both he and I could realize the CARE and SERVICE given to our dogs while at Dandy Scottie Kennels /​Delta Airlines Kennel Service.
Five Stars minus ONE due to my inability to contact personnel who would be responsible for taking possession of my precious cargo
Thank YOU whoever you are, for taking good care of my girl.
Delta Airlines /​Yahoo should make some effort to REMOVE or refute the negative Review. People such as myself do depend on truthful reviews especially in situations such as this. This negative review had many OPEN loopholes, and causes much undue concern to those reading it.