Delta Mechanical Inc

Upon placing my order I was told that the total would be $ 1100 for everything necessary (including expansion tank) (spoke with Brandon). Once the installer arrived he informed me that there would be an additional charge for the expansion tank of $ 95. I called Delta Mechanical and Brandon advised that he would remove the cost of the expansion tank. Well when it was time to pay the technician advised that the cost was $ 1195. I called the office back about 5 times and I was placed on hold repeatedly for about 30 minutes until the office closed and the after hours voicemail picked up. I called a day later and customer service never called back. Very disappointed in the interaction and the service.

I contacted this company a week ago to get an estimate for a total re-​piping of our house (polybutylene replacement). I left two different contact numbers. I was told that the person who did this was out but would contact me ASAP. I have not had a call back. Guess they don’t want big, expensive jobs. I contacted several other companies, all of which got back to me in under 24 hours. Horrible customer service.

Very disappointed in this outfit.
We had a slab leak (which a plumber had stabilized for us) and decided to call Delta since they have an office just about a mile away from our home. We wanted an estimate for the repipe.
We set an appointment for them to come out during a 2 hour window the next day… Next day came and they called during the scheduled time to say they couldn’t make it. So we rescheduled for the next day. Next day comes and nobody shows or calls. So we call and they apologize and I ask if they can come tomorrow which is a Saturday. They ask when I am available and I give them a six hour window. They don’t show or call.
OK. At this point I want to see what Delta Mechanical is all about. I figure if they are worth their salt they will call me bright and early Monday morning to schedule an appointment… But no dice… They didn’t call back. So I call around Noon. They apologize again and we set an appointment for the next day at 3 pm…
You guessed it… nobody shows and no call.
This is what I call a «maybe» company… maybe they will keep an appointment… maybe they will fix your plumbing… maybe they will do it right.

We had to have our pipes replaced. We had heard horror stories from friends when they had this done by other companies. Delta Mechanic came in the first week of December and replaced the pipes with no mess left behind. They were very efficient and polite. Their cost was also under what a plumber had quoted us.

I bought a water heater from Home Depot and got them to install it for roughly $ 350. When the plumber showed up, he told me that the expansion tank was too small and needed to be replaced. I called him out on that one so he went outside to talk to his dispatcher.
While the bulgarian guy was outside, I ran the numbers on the expansion tank’s manufacturers website and sure enough, the expansion tank was the correct tank for this application.
Just to entertain their scam, I went on the Home Depot website and found a tank with twice the capacity of the one I had for roughly $ 50. Changing an expansion tank takes less than ten minutes, upon draining the system, which you had to do anyways to replace the heater, you screw it off and screw it back on, like a lightbulb. There are a couple of small steps inbetween, but ten minutes, tops!
The bulgairan comes back and tells me that to replace the tank, it would cost roughly $ 260.00. I asked him what the parts and labor breakdown was, he said that the price is $ 260. I called his boss and was told that they would not complete the job unless I did this. I asked for the parts and labor breakdown and he refused to tell me.
My guess is that their labor rate is well over $ 1,000/hour. I told the fella to go pound sand and sent his plumber packing.

June 2014 our hot water heater needed to be replaced so we went to Home Depot and set up an appointment through their store. Georgia Delta Mechanical, Inc. in Lawrenceville, Ga is who came out. They came out, installed a new hot water heater & my boyfriend noticed that the installer was using OUR hand truck to move the old & new one & thought no biggie. Well IT’S A BIG DEAL since that very hand truck is GONE. We didn’t notice it was missing until a month later when we went to use the hand truck. So I called Georgia Delta Mechanical & explained what happened, I simply asked that our hand truck be returned & it would be all good. The person who answered the phone said they would have a manager call me back, no call back. As a matter of fact I called 3 separate times & each time I was told a manager would return my call. NO ONE ever called me back! Home Depot did actually call us & let us know that Georgia Delta Mechanical had called stating that we were claiming their installer had stolen a dolly. They said all of their installers have dollies on their vehicles so we were lying. We have gone through the whole process & I have talked to everyone in Customer Care & the Sedgwick Claims Company that Home Depot uses & NOTHING! So feel free to use Georgia Delta Mechanical but be aware they will steal your stuff!

The guys at Delta Mechanical we’re very professional and kept the house clean throughout the re-​piping process. They made the very minimal amount of holes in the drywall, and repainted everything. I have to look very closely to tell that they were ever here.

Delta Mechanical re-​piped our house … both inside and outside. Their turn key operation and attention to detail and customer satisfaction is top notch. They were always on time and always finished the work when promised. We saved thousands of dollars by having Delta re-​pipe rather than have a plumber «fix» the problem (the broken part of the pipe). Delta really knows what they are doing. I highly recommend them!