European Alterations & Tailoring

Not a great experience at all. I was detailed how I wanted my blazer to fit and was assured that would be just as I wanted. The seamstress did a good job pinning and stated that the end product would be the same way. I hate to say that I am extremely disappointed with the fit not being the same as it was when pinned and when I told them that, I was told it was ok… I won’t be back or refer anyone else… If I could, I wouldn’t have given any stars…

Been getting my clothes altered here for 20+ years. Fastest service and the price is reasonable.

I’ve used this alterations shop several times and they always overcharge. This past time, I took in jean to get altered by Saturday at 5pm. They were not ready until Monday at 3pm so I had to go back and get them. They said the charge was $ 20 and when I asked for a discount since the pants took 2 extra days to be ready, she said, «oh, well they were $ 25 and with the discount that comes out to $ 20.» The woman does not quote prices ahead of time so you always feel like you are getting screwed. Never again. There are other places in buckhead that are better and more honest.

I had 2 dresses altered here. Unfortunately, I didn’t try them on until I got home. They were both still too big. One was passable (thankfully) because I had to wear it for an event the two days later. The other looked ridiculous. I would not have thought they did anything but the dress now had darts where it hadn’t before. I called and they told me to bring them back the next day. I did but when I got there I was told the woman I needed to speak with wasn’t in and wouldn’t be back until for days from then. I was also told that the ridiculous dress couldn’t be altered. That would’ve been nice to know before I spent $ 30 to have it altered and when I could still return it. I originally came here because they did my wedding dress years ago and did it perfectly. Now I have 2 dresses — 1 take looks unflattering and 1 that looks laughable — that I won’t wear and I’m out $ 60. Horrible work & uncaring service.

I wish there was an option of giving this place zero stars. My best friend and I brought our business here from time to time to have our dresses altered. They usually did a satisfactory job at that. USUALLY. I tried to ignore the sickening smell of egg rolls and soy sauce coming from the back. My friend brought in her brand new Talbots dress that hasn’t been worn yet to this place a few weeks ago. She picked it up a few days ago. She had an important dinner to go to and she put the dress on and noticed some very obvious hideous oil stains all over the front of the dress. It ruined her night. The next day we returned and complained about the stains and kindly asked that they take care of their mistake. The manager and employee disregarded her complaint and accused HER of being responsible for the stains. She let them know that the dress had never been worn and had no stains prior to bringing it here. Her response was along the lines of, «It’s not our fault… we’re trying to help you.» and went on to say that «we aren’t allowed to have food here.» I let her know that I’ve smelled food there every visit but they were nasty and said they would «split the charges» towards having it dry cleaned. Ironically, when I picked it up it smelled like bleach instead of noodles. Another friend of mine said he picked up pants one day that had bleach stains on them. They should have just apologized and offered to take care of all charges and had the dress fixed. If you, like many of us in Buckhead, like your nice clothes, stay far away from this shop. Rude, not sympathetic, ignorant people like this should not be in business in such a classy strip mall. There is nothing European about this establishment. They treat their customers as just another number and don’t look at the consequences of losing good business.
Take care and good luck on your search for qualified alteration shops.

I probably don’t give them as much business as others, but over the past 4 – 5 years I’ve taken a few suits in for alterations and I’ve never had a problem. The service has always been good and fast, and on time (usually by the next day — I’ve not had emergencies as another reviewer had). Since they are only a couple minutes from my house, it makes it very convenient.

They ruined my friend’s bridesmaids’ dress and insisted on being paid for it!

I took some things over to have them tailored and the lady that was helping me was so confused and not wanting to sew the item the way I wanted it sewed. I thought it was what the customer wanted?! She wasn’t really friendly either. I will never go back nor send anyone there. Want to feel welcomed and you want A1 service and same day turn around go to Gill’s Alteration next to Lenox mall.

I knew I should never have trusted these people. The girl behind the counter was way too casual when I tried to tell her how I needed the skirt hemmed. But I left it because she assured me that all the work was done on the premises. In a matter of 7 days, they first couldn’t find my skirt after a 30 minute search. Then they come out to say they found it, but it wasn’t finished, so can I wait another 10 minutes. Well, after a week and a half hour, sure. What’s another 10^th minutes? And not even an apology? This shop delivers nothing but aggravation. I am happy for them that they charged me full price for the half arse service, because I will never set foot in there again.

I agree with Laura N., this place is pretty pricey but it’s worth it. I had the hem shortened on a knit dress and they did a fabulous job. Will definitely bring them more!

Excellent tailoring at competitive prices. The cost of the alteration varies, depending on the difficulty of the tailoring. After trying several tailors in Atlanta, this one is my favorite. The prices are reasonable (compared to other tailors in Atlanta), and the alterations have been flawless.
My friends and I have gotten the following alterations at European Alterations & Tailoring:
$ 10 to restitch a broken hem
$ 18 to hem an unlined jersey dress
$ 20 to hem a suit skirt
$ 25 to shorten sleeves on a suit blazer, keeping the original hem
$ 30 to let out the sides of a silk chiffon dress
$ 35 to hem a silk chiffon dress (with lining and a straight hem)
$ 40 to hem a silk chiffon dress (with lining and an asymmetrical hem)
I was especially impressed with the alteration of my silk chiffon dress with the asymmetrical hem. This was a more complex alteration that required shortening the dress by 9 inches and re-​cutting the drapery while maintaining the original style. The alteration was impeccable, and it was done within 3 days.
This tailor is able to complete complex alterations within 24 hours, if necessary.
Closed on Sundays.

Don’t bring your business to this store. I brought my suit in on Saturday around 4pm and requested for the alterations to be done by Monday at Noon. I had a job interview on Monday at 2 and expressed to the clerk that I needed the suit by noon. They said «You are our boss, you tell us when it should be done.» We both agreed that Monday @ Noon would be a great time to pick it up. I get there Monday @ Noon and the suit is not ready. The suit was not ready until 3pm; an hour after my job interview was scheduled! The manager, Yolanda was apathetic about the situation and only offered $ 5 off my next order. If you value time and your money please don’t bring your business to this location.

Every time I get a hem altered on some pants, I feel guilty for not being able to sew it myself. What’s wrong with me that I can’t make a thread go around some fabric neatly? It cannot be that hard. How many modern successful people like myself would be the first to go if we were transported back to the 1500s? I’d have to become a witch doctor.
Anyway, if you are similarly hem challenged and work 14+ hour days during the week, European Alterations can be a lifesaver. They offer same day service at no extra charge and are open on Saturdays. I dropped my pants by at 10:30 and they offered to have them done by noon, which meant I could take care of my to-​do list and stop by on the way back. Heaven!
I did have to wait a few minutes after 12 while they quickly finished the hems. If you are a tailoring connoisseur, watching your expensive suit pants be quickly hemmed in the other room might be too stressful. For me, the convenience of getting my weekly errands done in one day is worth it, though I would hesitate to bring more complex jobs here, such as altering an evening dress or fixing an ill-​fitted suit.
Hems start at $ 13; mine were $ 14. They take credit cards and in-​state checks. I’ll update this review if further experiences change my opinion.