Extra Space Storage

We just moved from one storage place to this one. WOW! What were we thinking this past year keeping our stuff in that dungeon. We love how light the halls are, clean and shiny. Friendly staff. Accessible! Great spot!

After renting a unit at this Extra Space Storage location for several months, I think more affordable options, for the same amenities, exist. Things that prospective renters should know:
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I. SPACE & LAYOUT
Sizes include the following: 4×5, 5×5, 5×10, and 7×10. Small lockers also exist, but I don’t know the dimensions of those. I had the 7×10, and I had no problems with the actual space. I appreciate how well-​lit the place is, although, like what Ben G wrote, someone needs to change that terrible radio station. Pop music just doesn’t go well there.
Units span several massive floors, and they utilize street names to help patrons find their way around. I had a locker on the sixth floor, and no problems navigating in and out.
II. SECURITY & ACCESSIBILITY
I believe they have security cameras hung about, but that’s about it. A code is only needed for the door, and the only security a storage unit has is its lock. Honestly, I think it’s too easy to access.
This Extra Space Storage is accessible 24 hours, for users. Office hours are typical business hours. It’s best to call and confirm, since they could vary.
III. PRICES
Due to the random increases in prices (over $ 50 per month over a course of several months), I decided that other storage unit locations offered much more affordable prices. I paid $ 180 for a 10×7 unit. That falls roughly about $ 65 more than what’s listed on their website. The storage unit I have now is much less than this one.
IV. OVERALL
I don’t need a storage space to be fancy. Just decently clean with solid security at a competitive price. Thus, I’ve taken my business elsewhere. And when I told them I would close our company account with them, they didn’t seem to care.

This particular facility is fabulous. The staff is friendly and very helpful and the facility is exceptionally clean and very well maintained. Rental is easy and paperless. Great place!

I can’t remember the name of the woman who helped me, but she was very nice and helpful. And when you buy a lock from them, they’ll replace it if it ever gives you problems.

This was on of the best customer service experiences I have had in a long time! From the initial call to the main number down to the first class care provided by Joe upon our arrival. We are happy customers!

Great price, very easy to sign up, extremely convenient, pleasant management and sign up experience, as clean as promised. Only been there about a week.

So far so good! Joe did a great job of signing me in and showing the lay of the land. It’s very clean, feels safe, easy access, eveything is in tip-​top shape so far. Very happy with my initial experience!

I’ve had a storage unit at this Extra Space Storage for a little over 4 months now and I have to say that I’m a much bigger fan of this location than my previous one. The staff is great, the grounds are always clean, and there are all of the amenities you could need while onsite — great bathrooms, plenty of parking, dollies, carts, good lighting.
The best aspect of this location is the rear entrance and loading dock. There is a lowered lot that pulls right up to the back door which is controlled by a keypad lock. I always feel good about this entrance as it is still super safe. Also, having the dumpster for garbage right there is wonderful as well.
My only complaint is hardly a complaint at all. More of a joke/​rant — PLEASE SOMEONE CHANGE THE RADIO STATION. Worst music. Just terrible.

The location is excellent — very convenient to my home. I have been renting a unit at Extra Space Storage for a little more than a year. While management is friendly, the company makes minimal effort to secure the the premises. The video monitoring is limited to entries/​exits which is of little value. I have just had the second break-​in at the unit in six months. In July, the first incident occurred. i raised security concerns following the break-​in. Nothing was done to address the concerns and clearly given today’s finding of yet another breach in my unit and missing articles, it’s clear nothing has changed. I’m hoping the latest incident will encourage action from the company that will ensure greater security and surveillance.
I have rented storage space in 3 different cities. This is by far the most flippant approach to security I have ever experienced. Extra Space Storage patrons do not store valuables here!