Extra Space Storage

Leiza and the other ladies in the office are super! So helpful. This was a great experience with no hidden fees, and I know I received a fair price for a secure unit. I couldn’t believe what a great location this is for anyone in midtown or nearby, convenient and feels safe. My one disappointment, that has absolutely nothing to do with the staff, is that when going to add items to my unit on the weekends, I’v found that there are people standing around waiting for a cart to be available. i believe there are only three at this facility and they need much more, at least double what they have now. I had to run around the building and than hoover around someone’s unit to make sure I could secure her cart when she was finished. Awkward.

Yes, it is convenient to have a storage space located so close to Midtown, but watch out. You rent a space for an acceptable rate and then you get a notice that the rate is going up. Then in a short time you get another notice that the rate is going up again. You have to pay for convenience I guess. My unit went from $ 47 (with insurance) to $ 57 to now $ 67. I will be getting my belongings out before this new rate hike takes effect. Renters beware!

Excellent staff that is a pleasure dealing with. Very clean facilities and professional all around. I have leased several storage units and they have always gone the extra mile.

Great service and excellent staff. I chose this over Public Storage and had a much better experience!!! Highly recommended!

This location is AWESOME!!! I called at 5pm in need of a storage facility and spoke with Krystal. I asked her if I can view one today and she informed me the last viewing was at 5:30, so needless to say I hopped in my car and made it there by 5:10pm. Krystal was very thorough, knowledgable, and had THE BEST CUSTOMER SERVICE!!! She showed me the unit and how to access it, as well as an alternative location in case I didn’t want ground floor. The place is clean and had a tons of security camera, which is always great. I picked this location based off the great reviews given about customer service and I must admit the reviewers are telling the truth. Even though I felt like the price for my unit was a lil high, I do realize I am paying for the area that it is in, so I am okay with that (a little bit). Overall, I would surely recommend this place to anyone looking for storage needs. I am a HUGE believer in great customer service will keep me coming back and this place deliver

I rented a space this past week. Although Rose Mary was nice I am not happy with this company. They advertised some units as a 15×20 but when measured wall to wall they are short 2 – 3 feet. I advised this out to management which was a waste of my time. Then the rate I reserved on line was not honored. I expect to be out before 30 days. I would not recommend this company to anyone!

This storage facility raises your rates after three months of storage. They also find a way to keep you locked in and charging more because they lock your items up. The basement in the facility has flooded several times and the property gets broken into and vandalized a lot. I would not recommend this property to anyone.
Also if they make you get insurance, it is not required by any law no matter how much they say it is and if you are only storing less than 5,000 dollars worth of goods, it is covered on their insurance automatically so don’t fall for the insurance scam. Locks you can get a better lock for half of the price at Walmart, don’t but their locks either.

While they were very pleasant when we moved in, we didn’t realize this was a bait and switch operation.
We just received notice that they will be raising our rental rates. Although according to the terms of our Rental Agreement, we can cancel the contract within ten days of receiving the rate increase notice, I am sure they know the cost of renting a moving truck and a wasted day of lugging our things to a new facility will probably just make us eat the extra monthly fee. This is just bad business ethics. RENTER BEWARE!!!

Plenty of spaces to park and unload and they make it easy to get up to your unit with a push cart, too.
The best feature is that you can get items shipped to the address with your unit number and the UPS/​FedEx dude will put stuff in your unit for you. Ummmm… that’s incredible.
Had to take care of all of the necessaries at the front desk and the woman behind the counter was a joy to work with. She was conversational and interested in my needs. That goes a long way for something so cut and dry like a storage place.
Happy to be a customer here and look forward to keeping all of my stuff here.
*Oh, and don’t go here thinking you can run a business out of a storage unit. That’s frowned upon, guys.

A very well maintained and clean storage facility!!!

I just moved across country to Atlanta and went from a 3br house to a studio here. So, some storage space was in order. As with many purchasing decisions these days, I consulted Unilocal for help. I’m really particular about things and was REALLY concerned with security but after getting there and walking around the property, I have no problem leaving my stuff there. A few things to note:
–The building has lots of safeguards for security like control access pin pads everywhere, tons of security cameras, and a few other things that makes me feel good about leaving my precious junk. :)
–They provide dollies and carts for you to use (how awesome is that?!) and are available at all times the facility is open (6AM to 10PM)
–The facility is very well kept, climate controlled and clean.
–Make sure you «reserve» a unit online before going over there as you will get a much better internet rate. Don’t worry, you can change your reservation once you get there.
–The guys at the front desk were SUPER cool — Jeff and Mike did a great job in helping me pick out just the right spot and very easy to work with.
I would highly recommend this to anyone.

Well that’s it. I’m here, in Atlanta, and I’m never moving again. Ever. After the disaster with Smartbox and the relative ineptitude of In and Out Movers, I was really thankful to come across Extra Space Storage: the only business involved in my move for which I can give a good review.
My movers weren’t supposed to arrive in Atlanta until mid January, when I would have a place for them to move my stuff into. Unfortunately they decided to come down early, and informed me of this at 4pm on the day before they were going to arrive. Awesome.
I found Extra Space on Unilocal and gave them a call. They’re running a promotion where the first month is free, and since I will only be storing my things for (hopefully!) a few weeks, my entire bill was only $ 29 for the move in fee.
When I arrived at Extra Space, looking like a total mess and frantic because my movers had arrived unannounced, Marcus greeted me with a smile and walked me through all of the paperwork. Although I’m pretty sure I just signed my life to Extra Space, I really appreciated his upbeat personality and kindness throughout the whole thing.
Moving in was pretty easy, with a large freight elevator and lots of dollies to get things around. They also sell boxes, locks, and packing materials and are even willing to accept packages for you if you’re renting space from them.
I’m one of those people who loves to spy on people by analyzing everything in their grocery carts, and looking into storage units that are being loaded and unloaded is even more of a thrill. Seriously, people store some wacky stuff.

I used Extra Space for a few months during an out-​of-​town internship. The temperature-​controlled facilities were always ice cold and reasonably priced, and when I got back into town, all my junk was safe and sound. There are plenty of dolly carts available to use, the place is very clean, and the staff is helpful and friendly. The only downside about this place is that you can get locked out in the middle of a transport if you work too close to closing time. I accidentally had to leave my entire unit open overnight due to bad timing (as I remember, the place closed a bit earlier than one would expect). However, everything remained safe and untouched. I would def. recommend this storage facility.