Healing Hands Massage and Wellness

Went for a couples massage they pulled my girls masseuse half way through and left her laying there for 20 min before someone else came in and rushed the last 10 minutes. Worst place I’ve ever been! Didn’t apologize or anything till I complained and asked why it happened. The guy at the desk offered a discount on the next visit but I would never waste another dollar there. I recommend going somewhere else

From the moment I arrived, I could tell this place was really disorganized. Several therapists were running around and rather than asking my name, they just started asking are you with this person? this party?, etc. The atmosphere was also a little off putting and overly dark. The second you walk in you are hit with a cloud of incense and strong candle smell, which they should be mindful that not everyone can handle strong scents. From the darkness and décor, I felt as if I was in a tarot card reading place rather than a relaxing spa. I waited about 15 mins before someone was ready to see me. I went into the room and there was no where to put your stuff or hang your clothes. I got the deep tissue massage and it left so much more to be desired. It was essentially a back rub that did not seem to have much technique or pressure to it whatsoever, which made me wonder if these therapists are even licensed. (I was going to inquire but there was no one to be seen when I was leaving). The therapist was very nice but when you’re there for massage therapy, that doesn’t really cut it. I also left with more oil on my body than any other massage I’ve ever had and had to immediately go home to shower. During the massage, there was also lots of noise of people running up and down stairs and slamming doors which did not add to the already bizarre atmosphere. When I completed the massage, I was offered nothing to drink and as I left, no one was attending the front door nor did anyone say thank you. In short, this place could do so much better. They are in a highly desirable location so I expected so much more. I would suggest that they make a personal visit to a good spa in the area and take some notes on how to operate business and particularly how to create an inviting and relaxing spa atmosphere. I left here feeling stressed and disappointed.

I had a group in for a one hour massage and facial. The atmosphere is so relaxing the minute you walk in. The waiting room has wine, chocolates and pretzels which were all very tasty. There’s 8 different selections of wine and you can get however much you want. The staff is wonderful and welcoming. The massage and facial was to die for and I will definitely be coming back!

I made an appointment for the following day, pleasantly surprised there was an opening for an hour long massage in the time frame I wanted. When I arrived, Barbara, the owner, was very friendly and showed me to the relaxation waiting room. It was stocked with various tea and wine choices, low lighting and relaxing music. My massage therapist, Dawn was skilled in deep tissue massage, was attentive and friendly. I left very happy and relaxed.

Went here for a couple’s massage w my girl. The price deserved 5 stars ($ 80) … But it’s true in this situation when they say, «you get what you pay for.» — however, they did fit us in within a few hours on a Friday — not that it was busy before or after we came & left. They weren’t particularly friendly and/​or welcoming, but they did have free wine! :) …
The massage was simply not worth it. Me and my girlfriend could have massaged each other at home for free and gotten better results… My suggestion: spend a few more bucks and go somewhere else. No matter how you slice it, you’re spending nearly $ 100 (after tip) and it’s simply not worth it. Steer clear of this place.

I got a couples massage deal on Groupon for my boyfriend’s birthday. I had no problems calling in an appointment and informing them I had a Groupon. Healing Hands is located in a residential-​appearing complex, which took me by surprise. I thought Google Maps had tricked me before I spotted the small business sign.
We rung the outside doorbell as instructed by a small post-​it and a friendly receptionist greeted us quickly. He checked us in and had us fill out and sign a very short intake form, asking the typical questions of problem areas and contact information. After that, we were led into a dimly lit waiting area equipped with a variety of white and red wines, hot tea, and pretzel sticks to help us «relax.» Too soon, we had to leave the wine room and were escorted to our massage room.
The massage room had soft green lighting and calming music. After giving us ample time to strip down, our masseuses entered. My masseuse, Ashton, did a great job. I think he could have used more pressure, but I still enjoyed my massage. I didn’t time it so I can’t say whether or not I had a full 1-​hour massage. One downside here was that the rooms could have been more soundproofed, for I could hear 2 – 3 women in their rooms giggling and gossiping throughout the massage.
Upon checking out, we were handed 2 small envelopes in which to discreetly place tips for our masseuses. I’m no expert on massage centers, but the workers were friendly and professional and we enjoyed the experience. I wanted nothing more than to take a nap afterwards. Even the Atlanta drivers couldn’t arouse any road rage from me on my drive home.

They were EXTREMELY friendly and the environment was great. Had an amazing couples massage that we bought on groupon and they did not disappoint. Will definitely be returning.

I got a groupon for a couple massage. We arrived 15 minute early and were shown to the waiting room that offers complimentary wine. They brought us a quick sheet to fill out and then let us wait till our appointment time. I thought that was unnecessary because we didn’t really know what to do but look around and there wasn’t much to look at. During that time I would have rather they shown us to our room and so we can get undressed and lay down to relax. Also, the massages were suppose to be 60 minutes but I heard from my masseuses that it is really only 50 min. If I pay for 60 minutes… its only fair that they give me my whole 60 minutes. I’m definitely not happy about that. Also, before we began my massage, I informed my masseuse that I prefer a swedish massage rather than a deep tissue and she inform me that she isn’t used to that. That most of her clients request deep tissue. So overall, my massage weren’t relaxing and I don’t think I will return. On the other hand, my boyfriend says his masseuse were good… hence I gave them three stars. I won’t return but it is a good deal on groupon.

Good value for inexpensive massage.
However we didn’t feel that either of the therapists knew what they were doing. Good for relaxation but that’s all.

Love this place. I took advantage of the early bird deal. The masseuse was amazing. Love the atmosphere. Clean, inviting and relaxing. I did a half-​a-​day at Spa Sydell last month for my birthday and it sucked (Mid-​town location). Could’ve booked here and got a lot more for my money. If this place had a sauna, it would be awesome.

Once I arrived I was asked to fill out and sign a quick fact sheet. After that, I was escorted to a waiting room in the back where the wine and pretzels are –and of course the very soothing music. They only had red wine, a choice between merlot and cabernet (Oak Leaf) — the pretzel sticks can be pretty addicting as they’re more on the sweet and salty side.
My appointment was at 9, but my massage started at 9:25, by 10:05 my masseuse (Tyzel) was done, I payed for 60 minutes! But I got 40! — Not cool. The rooms are clean, decent, you get your usual instrumental jazz music in the background. The massage was ok.
Suggestions:
— If a client pays for a 60 minute massage, make sure you honor every one of those minutes.
— Coffe would be nice for your early morning clients
— A choice between red AND white wine would also be nice.

Amazing place. Very relaxing atmosphere. Many rooms. They have various versions of massages. A room to wait in that has wine for you to have while waiting. They have deals you can get. I took my mom here to get a massage with me. We got a mini facial! (i highly recommend getting) and a deep tissue massage (which was also amazing) The girls were wonderful. Professional and caring of your needs. They have water for you when you get down to help rehydrate you after the massage. Overall an excellent experience!

I’ve been here numerous times and I wanted to share my experiences, so here we go…
PROS:
1) Their prices are insanely low compared to other massage places in town
2) They always run special deals through their email newsletters/​updates
3) Their staff is friendly and professional
4) Location is a short distance to Perimeter Mall
5) They just moved into a newer office complex
CONS:
1) Front desk is a little difficult to get a hold of, but they do a good job of returning calls
2) Overall experience is somewhat of a «roll of the dice», as I’ve received different therapists every time I went
3) The relaxation room (pre-​massage) has wine and crackers, but the television
showing random nature pictures isn’t really necessary. They should have some magazines to read while you are waiting for your room.
IN A NUTSHELL:
If you are looking for a good back massage without any of the extra frills, this is a good place to check out. It is not a world-​class spa and it doesn’t pretend to be one either… I didn’t look to be pampered… I just wanted my back to feel better, and in that context, mission accomplished.

Absolutely the worst massage I’ve ever gotten. No way are these people massage therapists, my bones are literally aching from being manhandled yesterday. The place is a dump, paid for a hour, got 30min, but didn’t want to say anything because it was seriously killing me. DO NOT EVEN THINK ABOUT GOING HERE… I’m pretty sure the place is a total scam.

I am finally prepared to create a solid review about this establishment as I have been coming here pretty regularly since 2012. I have probably had 10+ massages from this establishment within that time frame.
Pros — *Price* their prices are more than reasonable! Their massage rooms are cozy and there is always nice relaxing music playing (I have not been to the new location yet — possibly going this weekend — will update then), they always have wine (free), snacks (pretzel twists) and water readily available. The staff is friendly, helpful and courteous for the most part. Barbara (one of the owners — the lady who answers the phone and greets you at the front desk) is very mild mannered and polite.
Cons — As you can imagine, they have to keep overhead low in order to offer these great prices so there is no fancy telephone line where you will always get someone, they don’t have an online scheduling system so there’s no way for them to see how many times you’ve come, who you’ve seen, etc. Something that I’ve also noticed is that there is a revolving door for therapists there, on numerous occasions I have gotten a great massage from someone and then the next month they don’t work there anymore which is pretty disappointing. Lastly, I believe they work off the 50min strategy — 5mins for unclothing and 5 mins for getting dressed. If it wasn’t for these things I would give this establishment 5 stars!
A few words of advice:
1. Leave a message when you call versus continuing to call — Barbara ALWAYS calls back!
2. Tip your therapist based on the service you received.
Check them out!
***UPDATE 12/​12/​14***
I’ve been to the new location 3 times since September with an appt next weekend… I love it! So much that I updated my stars from 4 to 5!
Improvements:
Increased Staff
Increased Availability
Better Scheduling
More Space
Massage rooms are fantastic
Extremely relaxing Ambiance
***ADDITIONALLY***
There are always Groupon’s for services, however if you go directly to Barbara she will honor the Groupon price so no need for unnecessary transactions!

I had a muscle spasm and desperately needed a massage but didn’t want to spend a lot of money. I found this place on Groupon. I have now been there twice!
The office is clean and relaxing. After you check-​in you’re escorted to a waiting room that has relaxing music playing, a table of about 7 different wines to pick room and help yourself to, along with pretzels to nibble on. Heaven already! They’re about 5 (that’s a guess) masseuses’ on staff at once so you’re not the only one waiting to be seen. I spoke to a couple who has been coming here since they were located at a different office complex, so I was confident I made a good decision. (You never know about businesses on Groupon).
I was then taken to a room, where I brought my wine with me, to have my massage. Of the two people I’ve seen there, Milly did the best job and I will definitely ask for her next again.
The only down fall is if you call to make an appt and no one answers it takes 24 hours to get a call back. And, because they are on sites like Groupon and Half Off Depot they are pretty busy and you typically have to wait a day or two for an appt. So, as long as you aren’t in a rush I definitely recommend this place.
New address 6849 Peachtree Dunwoody Rd NE, Atlanta, GA 30 328‑1608, United States

possibly the most difficult review i’ve had to score. The service was a little inconsistent in my experiences.
I purchased a groupon for an hour massage and a facial.
The massage was very good and my therapist was not shy about really getting into the muscles, and was very sure to tell me to alert him if it was too much. I felt that the massage was rushed but he really got to every part and really provided a great massage BUT it was packed into 30 minutes, then he left to call the facialist in begin that treatment. I was a bit confused, and thought perhaps i’d misread the voucher and both services were a combined hour, so i didn’t say anything at the time, and waited until i left.
Nope, i was correct should’ve been an hour massage and a facial. Crap. I emailed the business and they responded quickly and were apologetic and offered honor the remaining half hour. i book an few weeks later with no problem. I arrive and they apologize again and say that they will throw in an extra 10 minutes on this service. very cool. i confirm ½ hour full body and head in.
the therapist didn’t appear to be aware of the service that was requested, or that there was additional time offered. She had me undress and lay down and then spent 25 minutes massaging my neck and shoulders. the end.
while the massages that i got were good, 2 – 30 minute massages are never as relaxing as 1-​hour massage. and it all just came off as sort of disorganized.
overall — not bad, but doubt i’ll be back.

No ethics here! The first time I came they charged me a twice the price and I had to get them to void the transaction. This time I had called them telling them in advance I have vouchers for this place but they expire soon and I won’t be able to come in for the next few weeks. The lady basically told me to come in and that would be fine. I drove 30 mins to get here today, and she tells me she can’t accept the vouchers. (I had 2) and if I want a massage I will have to pay the full price for both of us! Ridiculous! No discount nothing! The full price and I lose the money I spent on the vouchers! We had already driven here so we were like fine lets just do this! Ummm totally not worth it! I have gone to students for massages for a quarter of the price and they were much much better! The therapist were sweet, kind and courteous but I’m paying for a massage and even if I overlook her not taking my voucher, the massage wasn’t worth it in my opinion! I’m disappointed cause I have you guys a 5 star for the massage, but I think it was just that therapist that was good and now you don’t have her!

I just got back from getting my massage at Healing Hands and I thought the place was great. I read the mixed reviews before going and I was honestly a little apprehensive. I’m thinking «omg, i’m going to walk into a sh*t hole of a place where they massage me with one finger for 30 minutes and I’ll be gyped of the rest of my time». Obviously that wasn’t the case since I’m rating this place 5 stars.
Now if you’re looking for a spa day like at the Luxor or Caesars Palace, this is not the place. It’s more of a wellness center so it’s not incredibly plush. The walls are dark and the lights are dim. But it has a very attractive décor on the inside. I was greeted by a gentleman at the door and then to Barbara. She asked if I had a voucher, which I did from Half of Depot, and she escorted me to the waiting area. They had free wine and some pretzels. It was arbor mist so don’t expect the expensive stuff. LOL. The two gentleman waiting as well said the wine was gross but they were scarfing down the pretzels :).
Anyway, Mya was my masseuse. She was really friendly and she giggled at something really lame I said, which is a plus! She asked me if there was an area that I would like her to concentrate on (which were my legs) and she began to work. The massage itself was about 50 minutes, which I was told about previously. For me, 50 minutes was more than enough, even though the voucher said for 60; it wasn’t a big deal. After the massage I left her a tip in an envelop labeled with her name, the gentleman that greeted me at the door gave me a bottle of water and I was on my merry way.
Like I said previously, don’t expect a grandiose spa, because Healing Hands is not that. The room I was in was kind of small. So if you’re not into small rooms maybe this isn’t the place for you.
One thing that I would consider a negative but it didn’t take away from my experience today was the actual process of making an appointment. I had been trying for the last a couple of weeks to book an appt. I would get a correspondence here and there but nothing solidified. I decided to try again on Saturday to book and got confirmed for today. That was a little irritating but again, it did not take away from the great experience I had. And yes, I would definitely book again, with a voucher or not.

When you look at this place, you wouldn’t think it would be so nice on the inside. But it is quite nice. My boyfriend and I purchased Half Off Depot deals so that we could get a couple’s massage. We got there right at our appointment time. There was some paperwork to fill out (like always), but here it is quite short. We are then taken to a waiting area with wine. Note that you can also get other beverages like water or tea if you do not want wine. There is a massage chair available if you want some pre-​massage «massage.» The most disappointing part of this visit is that we had to wait 30 minutes. Without any real explanation for why or an apology. I guess this is standard procedure??? Luckily we were not in a rush.
The massage itself was pretty good. This was my boyfriend’s first and he quite enjoyed it and wants to return. I have had many before. I told my masseuse that I wanted it hard, but she wasn’t very hard. :-/​But she was pretty thorough, getting into nooks and crannies. The 1 hour massage lasted about 45 minutes. Hmph. A number of places actually give you the full hour. I asked the owner how long it was supposed to be and she said 50 minutes of hands on. So we were still shorted a bit.
They had a deal going on if you buy then you could get a couple’s massage for $ 59 (great price). So we have decided to give them another shot. Hopefully, there is not another long wait. If so, that will be my last visit. I asked how long we could use our purchased massage and she said whenever. She wanted me to schedule right then. Well, you did say I have till whenever… so I was not in a rush to schedule. I told her that I would call to schedule it later. Hopefully they keep good records on this, but I am not so sure. She just wrote down that I would call on the receipt. Another place I go to does this advance purchases all the time and has an electronic system that keeps track of what massages you have in your account and when they expire. I was expecting something like this. Oh well.