Hotel Capitol Park Atlanta

I booked 2 rooms for 1 night using my sam’s club membership to find the hotel. Reservations were for 5÷29÷2016. We arrived around 2pm, but didn’t get to check in our rooms til after 9pm. Also, my friends arrived back from the ballgame before me so they thought they would go ahead and try to check in, well they did, without me present, with no photo id, the hotel just took their word. Now that wouldn’t be a problem except it could have been anyone, and anyone could have been in my room waiting when I arrived. They had me down for 4 rooms, not 2. That only took a few minutes to correct. Then, in 1 room, the plumbing wasn’t functioning properly so we had sewage running in the floor and carpet. An attempt was made around 2am to fix this, but it was not fixed. We had no use of a toilet for our stay. All the front desk would say is «we can’t do anything about it since you pre-​booked. «I would like to know if this is how all guests are treated, and what can be done about it. It was a horrible experience and I know we weren’t the only ones who experienced this and we will never stay again.

Stayed here this weekend and let me
Just say when the Atlanta Braves are playing, this place gets packed. It’s very close to the Turner Stadium.
It’s economical and simple. Nothing fancy here. But it wasn’t horrible. Besides their slower than molasses elevators.
Beds were comfy and had a ton of sheets & blankets. The room was clean to the eye. The hotel has a gift shop, bar, and restaurant. The bar is pretty busy when the Baseball game is going on. I’d stay here again, it’s not that bad. If you were expecting something fancy, you’re in the wrong place. I’d compare it to a family hotel. If that makes sense?

A hotel that is in serious need of some upgrading and deep cleaning. For the price, I guess you get what you pay for. Next time I’d just pay extra for a hotel more central to centennial park. The shuttle is not efficient and I spent enough on über rides to pay for a premium location/​price.

Bad hotel… ah…motel. Very loud as it is located near a 3 freeways. I can actually hear conversation from the next room. I guess walls are thin.
Not a quality hotel.

I’ve stayed here twice and have no major complaints. I was there yesterday and had a good stay. I was on the 9^th floor. Loved the view my room had. I’ve yet to eat at the restaurant but I did go to the bar and have the fried shrimp basket and two drinks. Food was good. The bartender was very nice and chatty, but was missing ingredients to a few drinks I wanted. No big deal. They give you menus to restaurants that deliver to the hotel if you ask at the front desk. There’s a free shuttle that comes and takes you downtown, which is nice if you wanna avoid paying for Über or driving in traffic.
I don’t like that they don’t have a micro fridge or microwave but the room had a groupon deal that was too good to pass up. The location is perfect since ATL is a 2 hour drive for me; I just take a left at the exit and I’m there. Parking is only $ 12 if you join the loyalty/​rewards program. I’ll definitely stay here again when I come back.

This place is conveniently located to Turner field. It’s well within walking distance. It’s also more affordable than other hotels in the area.
But, you pay for what you get. The hotel bar is probably the most generic bar I’ve been to. Bar staff are not personable. Very limited beer selection.
The room was ok. Very basic and rather unstimulating. There was no comforter on the bed; instead, just layers of sheets. The exterior sheet was also stained.
Overall, it’s not a great place. But it’ll do in a pinch or if you’re looking for proximity to Turner field.

I wish there was a zero star option, the room was not clean, I fought flying ants, $ 18/​day parking in the back of the building and no entry after 9pm except walking in the dark to the front door. The «complimentary» within 3 mile shuttle dropped me off at the aquarium and when I called for picked was told 40 minutes, waited over an hour before I paid $ 10 for a taxi ride back. There was no garbage can in the room and I discovered the mountain of dust under the bed when my allergies when into attack mode on me. There were only 3 people that worked in the hotel that I encountered that actually spoke to you and had good attitudes. I will never stay there again, I’ll pay a few dollars extra and stay somewhere nice and clean.

My check-​in experience was plesant. That’s the only interaction I had with the staff. There’s no in-​room literature about the hotel amenities and the phone didnt even have a directory listed on it. This is not a luxury hotel. The curtains are dingy, the carpet dated, stained & old. A quick stay for a bed to place your head while traveling light. is my best recommendation. The rooms are outdated & overpriced for the dank space. The bed was neatly made in white linens & the flat screen tv are the only modern amenities. The walls & ceiling are in desperate need of fresh paint. All along the perimeter of the my room’s ceiling you can see water damage (?), fading & peeling of the paint. Along the bottom where the carpet meets the paint, there was chipping & holes. They are charging hotel prices for motel accommodations. The bathroom was the saving grace as it was a bit updated & it was at least clean & maintained. There is no mini fridge, the coffee maker sits in the bathroom. Yuk. I didn’t have a bad or great experience at this location. Honest opinion for $ 100+ a night I expected higher quality accommodations. Lesson learned. I probably wouldn’t choose this hotel again.

They need to add a 0 star for this place. Clogged toilets, blow dryer didn’t work, faucets leak everywhere, just wow

If it was possible to give zero stars, I would! Disgusted by management, staff, and the all over cleanliness of the hotel.
Our stay began with the manager checking us in and promising that the credit card on file was ONLY going to be charged for $ 18 parking (two days). So that’s $ 36. A few hours later, $ 500 was charged to the credit card. Even though the room was paid for, they decided to charge it again. The hotel was called and they promised to have a manager call. A few hours went by and we were back at the hotel… And the man working went ahead and said he would try to fix the issue. Especially, since we were in Atlanta and our friend who booked the hotel had a negative bank account and we still had multiple dinners, bars, and shopping to attend. The man was nice and said he would refund the parking for each car. We had three cars. And two of the drivers were already downstairs when he said this. So they were immediately refunded. He asked for the third car driver to come down. I was in the room setting up the surprise for the bride and went down no longer than an hour later. The man played dumbed and said he didn’t even see a refund on the account, which was a lie. He said the manager would be in the next day and we could speak to her about it.
We went downstairs the next day to speak to the manager and she would barely let us finish our sentences. All she could say was no you’re not being refunded no you were never charged. This and that. We had a screenshot proving the hotel charged $ 500 to my friends debit card which made her bank account negative! She continued to argue with us and tell us that we were stupid, basically. Even though she was unwilling to let us speak. She was trying to make it seem as if we were lying since the man did not refund our car, and I let her know he couldn’t find anything in the records and she said well that’s not true I see the refund for the other two cars right here… I know that… That’s not what I am saying! We were just trying to prove he did refund us and all we wanted was the refund for my car! She continued to say that she is the manager and we shouldn’t be refunded this and that… And after about fifteen minutes I said listen, it doesn’t matter what happened. All that matters is that your employee said I would be refunded and as management that should be upheld. And a few other statements. She went ahead and refunded me about it should have taken fifteen minutes… And she sure as hell should have not argued with us when we were being nothing but nice. If you are a manager, you need to listen to the guest and accommodate them. I have been I customer service for 10 years and you do NOT argue with a client nor treat them the way she treated us. ANDDDD she was trying to save her own butt because SHE is the one who checked us in and incorrectly charged US!
As for the rooms, they are disgusting. There were dead bugs throughout the room and the sheets were dirty. When I saw pictures of the bugs in the Unilocal photos, our room decided to leave a night early! The halls smell like skunk weed and people are partying all night long in the hallways and when you call to complain, they do nothing!!!
Now for the staff… We called three times between 4−7pm to have fresh towels. They never came and when we called back, the rude manager told us we could come downstairs and get them in a rude tone after we were being polite.
This was by far the WORST hotel experience I have and will ever have!!!
DO NOT BUY A GROUPON FOR THIS HELL!!!
We went b

The hotel is dated and the room i stayed in smelled like cigarettes. The walls are thin and You could hear even a normal volume conversation from your room the rest ill leave up t your imagination. Went to the bar and no one even asked if i needed help. Finally after about 20 mins i got someone to give me a menu. An hour later my hamburger arrived. Service at the bar and room service is very poor. The van driver named Mike on the other hand went above and beyond when it came to service. He is such a nice helpful guy. Other than that this place is a disaster.

I’ve literally been waiting to check-​in for 5 hours, the least the people at the front desk could do is apologize that I’ve had to spend half my day in their lobby, but nope not even a «sorry for the inconvenience.» This is awful.

By far the worst hotel I’ve ever stayed in, and i haven’t even left yet. I’ve also stayed in a hotel where my door didn’t lock before and would pick that over this place. Restaurant was closed all weekend for some reason and I got the worst service at a bar I’ve ever had, took 25 minutes to be acknowledged and she literally could not do more than ONE thing at a time. She had to take my drink order separate from my food order and I was by myself. I should have also just ordered a beer as she did not know how to make even a simple drink, I couldn’t finish it.
Room wasn’t all that clean and my toilet seat also wouldn’t stay up without holding it which was very annoying.
The area didn’t see like the safest place either. Seemed like it would be better suited as a pay per hour hotel instead.
Don’t let the star rating they have fool you. Just simply stay away.

It is an old hotel and has its creaks — cold shower not withstanding. Ordered room service the first night. I had no menu in my room so I guessed a burger was available. It was delivered on time as promised — but sucked. Cold and raw in the middle.
Not to mention — the phone reservation (Ramada) told me there was a free continental breakfast. Hardly — the buffet is $ 16 — but you will receive a voucher for a 10% discount…
The front desk experience usually involves a line. And during a busy show season why wouldn’t they have extra help? My favorite was when the associate would answer the phone or deal with employees before guests in line — grrrrr. $ 145 a night? The best part was Mr. D who drove the shuttle shamelessly fishing for tips — but a bright spot none the less — Never again.

Words cannot express how disgusting and disappointing this location is.
The only positive was the shuttle and driver.

Hands down, the worst hotel experience I’ve ever had, and I travel a lot. The water even went out one night during our stay.
The rooms are badly in need of renovation, stains and wear very evident. When I checked in, I had one towel in the room, no wash cloths or hand towels, and getting more was a chore EVERY DAY. Things like toilet paper, soap, shampoo, and coffee were not replenished during our 5 day stay (I had to get those myself from the front desk). Had this hotel not been the host hotel for the event I was attending, I would have left immediately after checking in. I toughed it out for the convenience of the conference, but wish I hadn’t. I will NEVER stay here again and would give negative stars if possible!

The company that booked this hotel for me warned me that it sucked… it was all that was available when they lost there booking at The Sheraton. Since I was braced for the worst… the bad Unilocal reviews didn’t help… I was very pleasantly surprised. The staff was extremely friendly and helpful. The room was spacious and clean. Yes the internet was painfully slow. But over all my experience was just fine. The worst thing about the hotel is it’s location. It’s not really walking distance to anywhere you want to go.
Here’s a side bar… about the bar. It may be the worst tended bar I have ever set foot in. If these hotels… because this seems to be a trend with hotel bars… don’t really want to have bars then they shouldn’t! The bartender can’t be going to the kitchen to get food leaving an empty bar for 10 minutes at a time!

I purchased a room off of Groupon for $ 79/​night. It definitely needs some renovations but the rooms are clean with plenty of space & it’s within walking distance to Turner Field. It’s also a short Taxi ride to the Aaron’s Ampitheatre.
The bar closes at 11:00pm so stock up on drinks in your room. Parking was $ 18/​day but if u sign up for the rewards program at the front desk for free Parking is $ 12/​day.
I would stay here again if I was going to a baseball game or a concert, even without the Groupon but I would definitely use it if available.

So far it’s meh.
$ 109 per night including taxes through hotel tonight.
$ 18 /​night for parking didn’t realize when I booked it.
Wi-​Fi is super slow (less than 1mb)
Front desk guy didn’t give a f, no smile or pleasantries, phone rang about 20 times and he never picked it up (even as we went to elevator).
Gym was dirty and had no clean towels as well as no toilet paper in bathroom.
Room is clean though.

You’ve heard of the saying: «you pay for what you get.» That is not the case here. My friend and I booked 3 nights here in downtown Atlanta for $ 50/​night through Hotwire. We were nervous coming here thinking there had to be a catch. When booking rooms through Hotwire, you’re only guaranteed 1 bed. When we arrived, we asked for 2 beds. Kevin, our check-​in guy gave it to us without a problem. Not only did he answered all our questions with patience but also with a smile ;)
Our room has a good amount of space. 2 beds. Bathroom. Towels. Coffeemaker. The basics. All I ask for is cleanliness. And our room is good enough for me.
The hotel has a cardio center (small gym), pool, gift shop, lobby lounge and restaurant. We used their gym. Very clean. Only 1 – 2 people was there at the times we went. Basic gym: treadmill, weights, stationary bikes, ellipticals, BOSU balls. They have hot and cold water, towels.
Unfortunately, they don’t serve complimentary breakfast. But who wants hotel food when you’re staying downtown?!! The prices are not bad if you need to grab a snack. They have vending machines on each floor. No worries if you don’t carry cash, you can pay using your debit/​credit card.
There’s 4 elevators but they are small and slow. But to be fair, there’s also a leather convention going on during our stay here. So we decided to take the stairs up. The stairs needs to be washed. They reaked of beer.
For $ 50/​night at this convenient location with the basic amenities… drumroll please***…3.5 stars. I rounded it up to 4 stars because of the southern hospitality and friendliness of the staff.