iCracked Professional iPhone, iPod and iPad Repair

I cracked my iPad and stared looking for a company to repair it Icracked came up and after texting back and forth I scheduled an appointment. Alex came to my home and was just wonderful he was professional, fast and on time. In an hour he had my iPad repaired. Love this company, thank you.

This service is mind blowing! For less than quoted in any fixit location I had my iPhone 6 screen replaced in under 20 minutes AT WORK. The repair quote came to my phone immediately. There were no surprises, no extra fees and no up selling! Technician John was at the office within the hour. No fancy clean area or static free space needed. The replacement screen comes with a lifetime guarantee from defect. They also offer a protection plan so if you’re prone to cracked screens you can repair it next time for $ 25! Holy wow this service is top-​notch! Highly recommend!

VERY pleased with my service from iCracked — my iPad was as good as new in less than 12 hours, and at a very reasonable price. Scott was on time, professional, and extremely personable. Highly recommended.

They were very helpful and repaired quickly. I was able to get a $ 10.00 reduction by reviewing them on Unilocal.Very helpful and knowledgable!!! Glad that they are in the area so that they can help me with computer issues as well!

easy, quick, knowledgeable repairman. affordable relative to replacing or buying a new device. highly recommended.

I cracked my screen today. After reading the reviews here I decided to give them a call. So far my experience with the guy on the phone was pleasant and we agreed to a price… And get this. they are coming to me here at work in less that 2 hrs from now… How cool is that. I look forward to my phone being back shiny and in business very soon,

They were prompt and quick, and not very costly. I was super happy until about a month later (a week and a half ago) I started noticing that the new screen they put on my iPhone 6 was cracking off the phone! Panicking I asked a tech friend to take a look and he said I definitely should have gotten it fixed my more professional because the screen is literally peeling off. Now, I have to spend more money & time to go get my phone fixed, and hope that they can use my insurance even though the screen isn’t the original. Overall, wish it would have worked out but now my screen doesn’t sense all my texts and is super slow.

Submitted request via the app and got a text saying they were busy. They never followed through or sent any further info. Disappointed.

Fantastic service! John met me in my office lobby and had my iPad screen repaired within the hour. I hope I never have another cracked screen, but if I do, I know who to call.

OMG! Fantastic service! Alex came to my office and fixed my phone good as new in 15 minutes! He even added a screen protector for no extra charge — whole thing cost $ 95. Loved not having to drive anywhere or leave my phone someplace. Great deal. Highly recommended.

My son dropped and cracked (shattered in parts) my iPad screen… thought I was in for a $ 300 trade in at the Apple store. Googled iPad screen repair and came up with iCracked — registered on their site for a repair, quickly received a call, scheduled a appointment at my house, Alex came out and fixed it! So easy, and way cheaper than a trade in… it looks perfect. Writing this review on the repaired iPad. So great to get service as advertised. Highly recommend.

Quite a bad experience. I scheduled an appointment, had to rearrange work schedule and stay home to ensure I would be here when the tech could make it and then texted to confirm. I didn’t get a call back from the tech until the time he was supposed to be here and he informed me that he couldn’t do it until the next day at the earliest. He was completely unapologetic about the whole thing. I then called Scott and got a return call an hour later. He proceeds to blame the tech and then offers nothing more than to get me back on the schedule for some other time; totally blasé about the whole thing. It would seem that you would want to make the situation right by coming to fix the ipad as you promised but I guess not. I found another group on the web that will fix it for cheaper (90 $ compared to 125 $) so wish I did my homework a bit better in the beginning

They’re cracked if they think it should cost $ 125 to replace the screen on an Iphone 5!
Shop around. It is only $ 80 in California!

Pete came to repair my iPad less than 24 hours after it was shattered at work. He was so professional and did a fantastic job. Not only was it very reasonably priced ($ 125), but the convenience factor makes it totally worthwhile. I highly recommend iCracked to everyone.

Fast, professional service for a reasonable price. Scheduling and service was prompt and easy. I’d definitely recommend these guys for a cracked phone screen.
New iPhone 5S screen was $ 125 — and it’s hard to beat them coming to your office and getting it done 4 hours after you submit your email request.

Ridiculously efficient, courteous and professional. Called at 1145 and my phone was being repaired by Alex by 1230. He really took the time to make sure the screen replacement was done right and that I left with a good-​as-​new iPhone 5s. Plus, they guarantee their work and were relatively cheap ($ 125). Would HIGHLY recommend them.

What can I say about this company? I’ll start by saying that as a super cautious iPhone carrier, I never thought that merely two weeks after upgrading my phone I would be cursing the one single day that I chose to relax when using it. I was head to toe decked out in US soccer gear at a local Atlanta Soccer Pub when we scored goal one in the first 45 seconds of the World Cup!!! Chants and cheers and flailing arms were abundant and I was no exception. One of the flailing arms sent my phone diving to the concrete. I now know the burden of a shattered screen and the pricelessness of the iCracked company.
I met Alex at a local coffee shop and I could not have been happier with my experience ! What a smart and friendly professional. The screen warranty, tax and everything is included and you don’t have to ship your phone off or even take your eyes off of it for a minute. Very quick, reliable service from an awesome guy. I will be keeping these guys on speed dial. USA game two is in a few days and I’m sure to encounter the same hysterics:).

I cracked my iPhone 5 screen a few days ago so badly that half the screen stopped working. I hit up Unilocal to find a service to quickly repair it.
Notes on iCracked
1) When I requested a quote from them I noted my screen was broken, but the representative was texting me to coordinate. I thought that was odd but went with it.
2) I noted on their questionnaire that I had a white iPhone 5, but they originally quoted my $ 149 (which is their price for an iPhone 5S). I’m not sure if this was just an oversight, but I reminded them of my device.
3) I contacted them around 3 PM on a Friday and the first time they could fit me it was 11:30 AM on Saturday. Not exactly quick turn around as advertised, but not the worst.
4) The tech, John, was pleasant. They do need to come into your home/​office to perform the service — so if you’re not a fan of strangers coming into your home, maybe book for a neutral location.
5) They take cash/​credit — super convenient
6) THIS IS A BIG ONE: After talking with my boyfriend (and seeing his iPhone) I realized that my new replacement screen was actually the «matte» finish — not the shiny glass that typically comes on the phone originally. I wish that I’d been made aware of the difference in screens BEFORE the tech replaced it so that I could make an informed decision. Frankly, the shiny screen looks better and it’s disingenuous to say it’s an exact replacement (because it isn’t), but my phone is functional now so I guess it’s fine (not worth spending another $ 120 to get the right finish at this point).
7) The tech, although nice, tried to up-​sell me during the repair. Not a big deal, but just be aware.

Awesome service!
The technician was fast, punctual and friendly. He repaired the phone while explaining what he was doing. I save $ 100 as compared to the Apple store and their job has a great warranty. They only use original parts and did not try to sell me anything that we didn’t need. I would recommend this company to anyone.

Woke up next to my iPad to find the screen cracked. My Square Trade warranty had expired and I was beside myself. I Googled iPad screen repair, read reviews on Unilocal,and requested service via the website. Within a few minutes I received a confirmation that my request was received and within a few hours I received a call from Scott.
Scott was assuring and set expectations that he later exceeded. He was able to arrive earlier that the 4pm window and was totally okay with dealing wi my husband instead of me since I wasn’t home. When I arrived he was hard at work laughing and talking with my husband like they were old college buddies. Within 30 minutes my screen was fixed. Within 40 minutes I had paid for the service, received my receipt, and added iCracked to my contacts.
I highly recommend using this company. iCracked gets it. I received same day service which was great. However, I would be just as pleased if I would have had to wait until the next day because of the convenience, friendly service, and fact that six hours later my iPad was back up and running all for $ 157.