Magnolia Design Center – Magnolia AV

Magnolia AV is the high-​end audio, video and home theater installation division of Best Buy. They have a store in every Best Buy but this store is a Design Center. A Magnolia Design Center has more stuff, but also has consultants who can design and install a home theater for you. This is what I hired them for, and the end result was awesome.
What I liked:
1) Consultative approach — they tailor to your needs. The consultant I worked with, Jason Dodge, was awesome. Really customer focused, and willing to come up with the right answer for your budget. I wanted a certain look, and he would do the research on the products and mounting options to create the look I wanted. He also did a really nice job of helping be find speakers that sound top notch but which offer good value.
2) Very high quality installation. The installations are meticulous and very clean. I have a high end home, and these guys went out of their way to be very careful around my house and also ensure the installation looked spectacular. Other electronics guys have since come to my house (e.g. home automation lighting people) and they are amazed by the installation quality of the speakers and TVs in my home. The installers also were very careful to go over everything with me in detail to ensure it was right, and also to make sure I could get the most out of the setup I had purchased.
3) Product discounts offset high install cost. These guys are by far the most expensive installers in Atlanta. However they make up for it by discounting the TVs and speakers. After the savings its still not cheap but its not ridiculous.
4) Post sales service and company you can trust. They do $ 300,000 installations for some customers. It’s a big company. If they damage something they can afford to fix it. They also take responsibility for both the products and the service — so if something breaks down you only need to call one company. I needed to relocate a sub woofer after the install and Jason came out and took care of it for no charge. That was great.
What could be better:
1) I felt I had to negotiate hard to get the best price. Would be good if they were a little more competitive out of the box.