Manor At The Park

I live next door to this building. It appears to me empty and no residents seem to be there. I suspect the property has been purchased by the Tivoli group for redevelopment for a large condo in planning stages for the next street over, 13^th street, as the three buildings backing up to 208 12^th street are part of the real estate assemblage for the new condo.

I’ve refrained from posting something out of sheer embarrassment. Yes, I read the other reviews, but I stayed here anywhere because everything else was full and this location was decent (back in summer 2012). Sigh.
This place could be AMAZING! Seriously, it’s a few blocks off Piedmont Park, and you can walk to tons of stuff. And that’s no small feat in Atlanta! There’s easy parking, easy access to my ground level unit, etc etc.
But these people have NO IDEA what they’re doing. Seriously, it’s like they have never been there before and don’t know how anything works. They don’t have real stationary to write receipts; they don’t have a real office; they don’t know how to control the heat/​ac in the units (verdict: you can’t… it’s for the entire building… took them a month to figure that out and I suffered in the meantime). The units are not cleaned, and you might have 100 plates, but no glasses in the kitchenettes, or 7 soaps and no towels. There’s just zero quality control. It’s as if someone broke into your apartment for the month you’re out of town, and then rented it out. The cable stopped working. My mail never arrived («Oh, mail doesn’t deliver here.» Never mind the mailboxes out front.).
I eventually bailed a couple weeks early after TONS of nasty back and forth with the «company’s rep» — who clearly knew nothing of this place even though she seemed to live in another unit. Too bad… if they were more competent, they would be filled to capacity, and they could even charge more.

[This review is also posted at Atlanta Corporate Rental. I encourage you to read reviews at both places before making your decision.]
I booked a three bedroom apartment at Manor at the Park in March through Atlanta Corporate Rental. I was told my credit card would be charged a deposit only, but I was charged for the full amount ($ 900). A week and a half before the reservation date (late June), my reservation was canceled, due to water damage in the apartment. They were unable to offer alternative accommodation. I asked for my money back.
I received my money in mid-​October.
In between? Over 100 messages left with the company (you can’t call anyone directly — there’s just an answering service that takes a message). Countless emails sent. One demand letter sent by certified mail. Driving around Atlanta to find their office (it’s a UPS store where they receive their mail). Three times I was promised a refund — twice by email, once by phone. Finally, someone let slip that a principal of the company was upset by a Unilocal review I posted — stating simply that my money had not been refunded, I couldn’t get ahold of anyone from the company, and I was worried I’d been a victim of a scam. I deleted the Unilocal review, but the check never showed.
The only reason I received my refund was because I filed a complaint with the Governor’s Office of Consumer Protection. They too made multiple phone calls that were never returned, but their certified letter actually prompted action.
So if you are considering Atlanta Corporate Rental, please consider these facts: There is no physical address for this company. Their corporate phone number goes to an answering service. If you can get through to a voicemail, if is often full. There are eight complaints filed against this company through the Better Business Bureau (full disclosure: one of them is mine), and they have failed to respond to any of them, giving them a grade of F. There are 11 reviews on the filtered page for this business on the ACR Unilocal site — I encourage you to read all of them before making your decision (there are 6 on the Manor at the Park — click the filtered review link below to read them). Two of the five-​star reviews were solicited by the company (⁷⁄₉), to offset negative reviews my husband and I posted. So instead of returning one of my numerous phone calls or emails, or even, gasp! refunding my money! they were soliciting positive reviews.
Oh, and they also threatened to sue me for my negative Unilocal review. Sorry, Atlanta Corporate Rental, it ain’t libel if it’s true, and I have the records to back up everything I’ve written here.

Extremely sneaky business. Do NOT rent from them. They accumulatively charged over $ 4,000 to our credit card with no explanation or reasoning as to why after a month’s stay that was paid for up front, in ful. There has been no response from their «accounting» department for the last 2 months when I inquired why.
I had a band I manage stay here during a recording period in Atlanta which was funded by a major record label. Needless to say, we have let everyone in the industry know about the company and have disputed all additional charges through our credit card company. Do NOT book a room here.

Worst experience ever. Wish I would have done research and seen these other reviews earlier. DO NOT STAY HERE! They still have LOTS of our companies money and are refusing to give it back. AWFUL, AWFUL, AWFUL