Mezzo Apartment Homes

I am on the fence between a 3 and a 4. I would say 3.5 rounded to a 4. There are so many positives about this place but the one negative I have has been a total pain. Mezzo is a very nice complex with all the bells and whistles. The building is starting to show its age as the finish out colors and materials are not the current trend, but the building is very well maintained.
Pros
Real wood floors
High end Viking refrigerator and range
High end Asko full size dishwasher
Good quality GE front loading washer and dryer set included
Floor to ceiling windows
Good views, especially at about floor 6 and higher
Very nice bathrooms with granite or limestone counter tops (varies by unit), walk in showers, and soaking tubs
24 hour front desk concierge/​doorman
Heated year round outdoor pool
Quick and friendly maintenance team. Everything I have turned in was completed or responded to in 24 hours
Very secure. Fob required to get on elevator and your fob only works on your floor and amenities floor, stairs only allow you to go down to lobby or garage. You cannot go up past the first floor even with a fob. Garage is access controlled and the gate has never been broken /​stuck open.
Good amount of restaurants at various price points within walking distance
Fresh Market grocery store next door if you need something fast
Cons:
I really have just one, but it has been a huge pain for us.
Every unit comes with a building fee that is NON-​NEGOTIABLE regardless whether you need or use the services in the bundle. It is $ 160 for 2 bedroom units. On the surface this sounds fine as it includes the following services:
Sewer, water, common area electricity, internet, cable, and home phone line.
Now for the bad
1. Internet — only 3 MBPs included. Only provider is AT&T. Building has not been updated with fiber so the highest available speed is 18 MBPs. I very much miss my 45 and 100 MBPs at prior homes and apartments. If you need fast internet, don’t lease here.
2. Cable: DirecTV, but offered through an awful company called Access Media. Just Google them and you will see how terrible they are. The «TV» package in the $ 160 does not include ANY HD channels, movie channels, DVR, Genie box, and only 1 TV box.
HD, DVR, Genie, extra boxes, movie channels, extra boxes ALL COST EXTRA, at hugely inflated prices then what you can get through DirecTV. Also, you have to sign a 1 year contract or they will make you pay a $ 200 install fee — $ 500 for Genie and charge you other monthly fees. Access Media installs the system, not DirecTV. They are unprofessional and should be watched. Again, you can google the company to read the horror stories and lawsuits across the US. We pay the $ 160 and decided to buy an antenna for HD local channels, bought a Roku 3, and subscribed to Hulu plus, and Netflix. It would cost me more to have Access come out and sell me inflated DirecTV service. Also every phone call with Access will include a 30 min to an hour hold time.
3. Home Phone — AT&T includes local and long distance. Who has a home phone in 2015? No one I know except my parents. Some of the building residents are older, so perhaps they enjoy this feature. Again, you are forced to pay for this regardless of use. I did not plug in a home phone as I don’t own one nor do I care to own a telemarketer magnet.
Overall Mezzo is a good place to live and has the nicest kitchen appliance package of any rental property in Atlanta. Mezzo would be even better if they got rid of the ridiculous building fee or at least removed the internet, phone, and cable portion. I would rather get those services on my own at a better price.

Beautiful, luxury condo like apartments with killer views and great atmosphere! Staff is amazing

I’ve been living at Mezzo for couple months now and the experience has been more than great, but the best. First, this apartment provides amazing view of the city or green forest with window walls. Second, all the appliances that are furnished are from the top of the line products. Moreover, I absolutely love the wood flooring done in the living room. Great amenities, great restaurants and attractions nearby: Houston’s and Bobby Jones golf course across the street, Varasano’s (great pizzeria) on the first floor, Tanyard Park within 1 mile, Buckhead avenue within couple of miles: It’s got everything. Lastly, staffs and maintenance at Mezzo are friendly and efficient. I recommend with five stars.

Do not live here. The new management team is horrendous. Our apartment was infested with roaches and after two and half months of pest control coming 1 – 2 times a week, they were still unable to fix the problem. On top of that, the dishwasher did not work and after two months of not fixing it, they told us they could «give us a key to another unit and we could use that dishwasher». We were beyond patience but finally gave up and decided we had to move out. The day after we moved out they emailed us a bill for $ 1200 because we were 10 days short our 60 day notice, even though we had been telling them for two and half months that we would have to move out if they could not rectify the problems listed above. Also they never informed us we were short the 60 days when we gave the notice. Management rarely responds to emails and phone calls. This experience aside, overall the individual unit was not well maintained and could not stay heated in the winter and cooled in the summer. The building often smelled of weed/​cigarettes.

Living at Mezzo is fantastic. I don’t know what else is going on in the world of rental apartments but this is truly the definition of «Luxury,» a word you see in describing most all apartments on the market. If you like a smoke free environment, loads of natural light, Viking appliances with gas cooking, hardwood floors, pet walk area, and a 24 hour concierge, secure parking and a clean and well maintained building, you will be impressed. The location is fantastic, too – walk to restaurants, grocery stores, antiquing – you name it.

Just moved in! And HANDS down best apartment experience for me so far! I love the small boutique feel. Applying and discussing terms of the lease was so hassle free thanks to the Leasing Manager Stephane. The fact that she even gave me her cell phone number to call her after hours with any questions and concerns I had, meant alot to me, and made moving in really easy. I appreciate how she really went above and beyond for me. The entire concierge staff is extremely motivated to help with anything I have needed thus far! The building is always very clean and I love the chic décor! Having lived in a few high rise communities here in Atlanta, nothing felt like home like the Mezzo immediately felt for me!

I moved in at the end of June 2014 and my time at Mezzo has been nothing less than class, style and professionalism. Everyone is so helpful and friendly. Even though, I had a couple of issues when I moved in they handled them very quickly and with the most understanding and diligence. Stephane Anty is the leasing manager at Mezzo and she made sure everything was taken cared of the first couple of days I was there. She is so caring and she definitely went out of her way to make sure that all my concerns were met in a timely manner and done to the highest regard. I love everything about Mezzo and I hope my love continues to grow.

Amazing building to live in, the apartments are not just spacious but also really well designed with great attention to detail. The kitchen and the bathroom are what you would like to have at your own home, they are not like your typical rental, they are nice and modern. Besides the great facilities plus the amazing club house with sauna, steam room and gym, the staff at the building is amazing, with a great sense of customer service and always willing to help in any way possible. Love living here!