Napa Auto Parts

Great store. Short wait times and friendly staff. The Assistant manager, Steve, really knows his s*** when it comes to imports: apparently I’ve been using the wrong oil for years in my Honda. Thank you for the great recommendation!

Amazing staff. Greeted me as I entered, helped me with their car knowledge and were super friendly. I usually go to Pep Boys on Roswell Road but I am tired of the rude employees who seem to be bothered when I ask questions. NAPA is A #1 in my book. Give them a try, you won’t be disappointed.

Lisa was excellent in her customer service and I highly recommend this location for anyone’s needs! I had a car battery I needed to check out and she was wonderful in contacting me as soon as the results were in. Unfortunately I missed her call, I had phone on vibrate, and had already made it back home. In the meantime I checked into prices for a new battery as the one I brought in was bad, 5 yrs old and just worn out, and I happened to find that Napa offers a confirm and reserve sale price online that you can pick up in-​store! I was in luck, a awesome sale price and great customer service! I was able to go back, buy my new battery, same as the one I brought in, only new! Lisa was great and I just wanted to compliment her as I know great service when I receive it as I myself am in the hospitality business and it was a pleasure doing business with Napa! Thank you Lisa!

Very poor service I was staying there for 5 minutes waiting for the guy to get done with the customer front of me. Which was no big deal when I asked Guy for what I need it. He seem to have had an attitude that was my first time there that’s my last time

The staff will help you any way they can. Limited stock on the floor most of the products they carry are going to be behind the counter, if they don’t have what you are looking for calls can be made to other locations to help you from running around and doing it yourself.

I had a great experience here. I had a headlight out and needed it replaced. I first went to pep boys and they told me it would be an hour wait and a $ 15.99 charge (plus the cost of the bulb) to replace it.
I am not one much for waiting, so I tried Napa Auto Parts. I was greeted immediately, they sold me the bulb and then went above and beyond. They actually showed me how to install the bulb myself. I offered the gentleman that helped me a gratuity, but he adamantly refused. He told me that «increasing my knowledge was his gratuity».
Now that is great service!

This Napa is just off the beaten path that is Roswell Road. There were 2 guys working when I showed up around 10:30 on a weekday. I told them that I needed a new low-​beam headlight for my Camry, and gave the model year. Since I was the only customer in the store, they worked together on my order. As one pulled it up in the computer, the other went and got the part from the back. As I paid at the register, the other went out to the car and put in the light, so that I was out of there in 5 minutes.
Awesome service.
#Yelp365 — ⁴⁷⁄₃₆₅