Outback Bikes

I came here to buy my first bike. While staff was super friendly and extremely knowledgeable. They really helped me pick out of bike for my lifestyle and budget and honestly i got exactly what I wanted. Seriously couldn’t be happier. Great selection too. You won’t be disappointed.

Always a great experience whenever I come in with my crappy bike. They help and explain about the craft of bike fixing. It’s impossible for me to leave without feeling satisfied with the service and their rates are very acceptable as well

Came in to buy a bike and was greeted really nicely and immediately helped. I am very short and had no idea what kind of bike I really wanted, but after a brief conversation with a staff member, I was directed to a hybrid bike. They didn’t have what I wanted in stock, but they ordered it for me and I was able to test ride it and buy it within a week! I definitely would recommend anyone there for service, parts, and bikes.

Great experience when my crank failed on my bike. The staff were super helpful to get my cycling again. Thanks you guys!!! I’ll be back when I need you again!

Ended up here because I wanted to check out a Specialized bike. They were friendly enough and happy to let me test ride it around the neighborhood (had to leave ID and a credit card as collateral, not a problem). We were only here for a little bit but it seems like a great shop.

Unlike some of the other bike stores in town, a customer looking for repairs is not viewed as an annoyance! I needed a tube in my tire replaced and was shocked when the tech said he could fix it right then. $ 8 for the part and $ 8 for service. The other store took over a week to do the same repair and may have even done it incorrectly. The tech even showed me how the tube likely got broken and how to avoid breaking it again. Great service and also a great selection of bikes and gear for all kinds of bikers.

Easily the best service of all my experiences shopping for bikes, having bikes serviced, and just generally visiting bike stores. Truly incredible. Edgemont (sp?) was ridiculously knowledgable and helpful. As long as we live in Atlanta, we will be visiting Outback Bikes. Thank you!

Having had 6 accidents in the three years that I have lived in Atlanta, I have decided to say «No Mas» to driving in this city. I stopped in at Outback Bikes to buy a helmet (again, 6 accidents in 3 years) and found Peter (the owner) and his staff to be extremely courteous, gracious and helpful. They were so lovely in fact that I was more than okay with going over my price range for the helmet, which is quite snazzy if I do say so myself. For anyone tired of the dreadful service one experiences at most bike stores (save for ABB), Outback is truly where it’s at! Keep up the good work guys.

Awesome bike shop. Everyone was friendly, knowledgable and most importantly genuine. Definitely will purchase all my gear here from now on. Thanks for all the help guys.

Great bike shop. The staff is very helpful and honest. Will go there for all my biking needs and will definitely be picking up a new bike through them soon.

EXTREMELY knowledgable and friendly. After some friendly banter, dude even gave me a discount just for nothing. Cant beat that. Gotta love the place.

I love this neighborhood bike shop. The people here are always so friendly and willing to help. I’ve only gone in for some minor adjustments and questions because I’m a bike novice, but they’ve always been really nice, informative and send me off happy.

I came here to get a flat tire fixed. They put a new tube in and helped me fix an issue I had shifting. The mechanic was really cool about it. He put in about 15 minutes of labor at no charge to me.
The shopkeep also helped me pick out a blinky bike light so I wouldn’t get run over at night. He explained all the different types of lights and recommended one that would suit my purposes.
I liked the people who work here and the way this place is run. The prices they charged for parts and labor was fair for quality workmanship and advice.

Updating to say I won’t be back here. I make a point to shop here and support local business even though I could easily purchase parts off of Amazon for cheaper. Usually, when I buy stuff at Outback, the installation is free. Most recently, I bought tires ($ 85 purchase), and the guy asked if I’d like him to put them on for me. I accept, and am then charged a service charge. Here’s the kicker — the mechanic botched up my brand new tire when he put it on and I had to bring it in the very next day to get a new one. He didn’t even apologize, which really pissed me off.
I’ve been shopping here and bringing my bike in for years, and I’ve noticed that a lot of the new staff are immature and seemingly inexperienced. I’ll start making the trek down to Intown Bicycles from now on.

These guys earned 5 stars!
I’m an Atlanta business owner and I understand how difficult it can be to keep everything together — every day — all the time — while trying to balance the operations, customer service, and other pressures of running a business. I think Peter and his staff do a great job.
I had been looking for two bicycles for some time (my wife and I) and I had checked out other Atlanta bike shops. My experiences varied from poor to okay at all of the other stores. When I went to Outback I was treated very well by the friendly staff. Joe & Peter educated me without making me feel silly. I ended up purchasing two Specialized bikes from them and we’ve been back for some routine maintenance and repairs (blown tire). The mechanics are cool and very helpful. They also had very fast turn around time on my bikes — I was in and out with two bikes in less than 30 minutes. I’m sure it takes longer if you go in the late afternoon, but I went during the middle of the day so they had less clients in the store. If you’re looking for excellent service, great pricing and a friendly low key bike shop with top brands, then you need to visit Outback Bikes. You won’t be disappointed.

This place seems fine. The folks are nice and they have a good selection. I took my bike in for a tune-​up awhile back and they adjusted the derailer as best as possible, but told me I had the wrong shifters for the bike. The bike ran okay but imperfectly. I accepted their wisdom about the shifters.
Later, my chain broke, so I took the bike to LooseNuts in Grant Park because it was walkable (no chain, no ride). The tech at LooseNuts fixed the chain and, also, without asking, adjusted the derailer so it operated perfectly. He said the shifters were fine.
So… $ 70 for a tun-​up at Outback that was less than perfect was fixed for free by another bike shop in about 3 minutes.
That was a let down.

I’ve been meaning to write a glowing review of Outback Bikes for a while now — but today I really have to do it, ’cause they treated me extremely well. I stopped by near their closing time with what I thought was a simple flat tire — but on investigation it was clear that my rim had become damaged making the rear wheel unusable. (My best guess is that it was leaning on, or bouncing against, the rim when I put the bike on the front rack of a MARTA bus to get it to the shop.)
But instead of making me leave the bike, the folks at Outback found a replacement wheel, offered it to me at a good price, and even made time to do some cleaning of my embarrassingly grimy ride.
As a bike commuter, I really appreciate the fact that Outback Bikes makes every effort to get me on my way immediately, rather than force me to leave my primary mode of transportation behind.
And as a customer who purchased his bicycle there, I really appreciate their policy of free routine maintenance on the bike. They could easily get me to pay for things that are covered under the policy (I’m not always 100% certain what’s covered; and even when I think I know, I ask if I owe anything just to avoid being presumptuous). But they invariably wave me through for those covered services and never show any sign of frustration that I’m taking up their time.
I strongly recommend them for every service they offer: sales, accessories, and service.

Today is the second time that I’ve taken my bicycle to Outback Bikes and I am more and more impressed with their service.
I brought it in today because Peachtree Bikes charged me money to fix NOTHING on my bicycle on Friday, and I basically had to carry in my bike and miss a day of work– things were so out of whack with it.
They immediately were able to point out the problems that, for some reason, the lesser company had missed and were able to fix it immediately. They were all relatively minor things, but the repair crew was incredibly friendly and went above and beyond for the maintenance of the bike.
I’m so incredibly pleased and, even though it’s a bit out of my way, will be returning here for my bike maintenance from now on. Thank you guys!

I like outback bikes. Its good environment and its full of bike porn. They dont carry much in the way of freeride/​downhill dj stuff… or really any.
They cater more to the rodie XC crowd that actually has money to buy new bikes… in other words they do not cater to me or the folks i ride with… but everytime ive set foot in this shop to buy supplies or get my bikes tweaked on they are more than helpful and all the mechanics up there are very good.
Ive gone in because my Bike wasnt shifting right and was out the door in 10 mins. Super fast mechanic hands in this place.
The only issue i have is that 90% of the stuff they offer is Taiwan /​China made Specialized crap. Its not that the bikes arent hot to look at, but im a fan of U.S. or Canadian made bikes and im my opinion we need more bike shops that sell only these. I will not spend 5k on a bike made in China.

I’ve been in the shop five times in two months. I really wanted to like the place, because they have a good selection of brands, including Specialized and Bianchi. Despite some good qualities, I can’t recommend. Here’s the good, bad, and ugly:
Good: There’s really one «sales» guy, a tatted-​up cat named Edgemont who is really knowledgeable about bikes and took the time to understand what I needed. He made a really solid, thoughtful recommendation and cut me a good deal on a new bike.
Bad: If Edgemont is busy, which is much of the time, good luck getting some attention from the indifferent staff.
Ugly: Edgemont recommended I bring the bike back in a week for an initial tune-​up, and monthly thereafter for regular maintenance, which, he assured me, they could do while I wait. After stroking the check for the new ride, I show up for the first tune to learn they need to keep the bike one week, as they’re backed up on service. Not good. I realize (now) how important it is to buy a bike from a place that can provide service, not just the initial sale. So my experience feels a little like bait and switch — buyer beware on this point.