PalmerHouse Properties

I was so impressed with PalmerHouse Properties for my home purchase process I asked them to help me find commercial space for my growing business. This week we completed a 3 year lease on 3600 sq ft of office space. My agent really took the time to help educate me on the nuances of commercial leases, which unsurprisingly can be complicated and full of hidden gotcha’s! Instead of a one sided lease that was totally in the landlords favor we ended up with a well balanced lease with great renewal options.

I chose PalmerHouse Properties and you should too. Buying? Selling? This is the dedicated company of Real Estate professionals you’re looking for. I wasn’t looking to buy or sell. Why, then, did I choose PalmerHouse?
I chose PalmerHouse as the company that would be my Georgia Real Estate home. I am a Realtor. When I decided to sell Real Estate in the great state of Georgia I needed a home for my Georgia license. I had many, many choices of brokerages to call home.
I chose PalmerHouse. At PalmerHouse I found experienced, professional Real Estate agents supported by a top-​notch staff and leadership with unparalleled experience offering unparalleled support, service and education.
I chose PalmerHouse. You should too.

My wife, Karen, switched from a «big name» company to become a Realtor at Palmer House because she was impressed with dedication they show to their clients.
I have watched as my wife goes above and beyond for her clients and how many of them become her close friends. She does really care and is not in it, just for the commission.
And those are the precise type of agents Palmer House attracts because of the type of company they are.
Work with them and you’ll experience what I’m talking about.

I love working with Tom and Kevin at Palmer House Properties. Everyone in there office is personable and very capable. I have bought and sold several home with them. And all of them went easily through closing. They listened to what we wanted and held our hand through the process. I highly recommend them.
I have many friends who are real estate agents, and many have moved to PHP due to their fee structure but mostly because Tom is so supportive of his agents. This is why they keep getting awards for place place to work in Atlanta. And as we all know a happy agent, make for a happy client. And i am a happy client.

I referred some work colleagues who were about to sell their home in Atlanta’s Underwood Hills neighborhood last year to PalmerHouse agents Beth Scott and Tom Ellicott. I learned later that their house sold for a record price and that they were very satisfied with the experience. I would refer PalmerHouse to any Atlanta area buyers or sellers. It’s not often when you refer businesses that you get great feedback, but that was certainly the case here.

This was by far the best real estate experience I’ve had! I was referred to Tom Ellicott with PalmerHouse Properties when I decided to relocate from New York to Atlanta. He impressed me from the first phone call. With a conversation of a few minutes and a few quick emails about prospective properties, he immediately understood my priorities and gave incredibly helpful feedback to guide me in my search. He facilitated an «emergency» condo tour with very little notice when I became nervous about Midtown inventory levels. His knowledge of the local market was beyond description and extremely valuable. He provided the most honest, thoughtful, and helpful feedback I’ve ever experience from an agent. I have a type-​A NYC personality (which means I’m not very good at waiting), and even I was impressed by both his responsiveness and his professionalism. I truly can’t say enough positive things about the experience. Now that I’ve actually lived in the neighborhood for a couple of months and am beginning to pick up some local knowledge of the area, it has just served to verify that Tom’s perspectives were right on the mark.

Brad Burns and Paula Van Sickle changed our commission increasing it the night before closing. They felt as if they deserved more money. The next day neither showed to the closing and would not take our calls. When I tried to work this out through the broker they never called me. I wish I would have taken the reviews more seriously. Hopefully the next person will.

For over three years I have interacted with many of the Realtors of Palmer House Properties and I have always had a positive experience. I’ve found their Agents to be courteous, respectful, accommodating and very professional. In my line of work I see many real estate agents and it is always a pleasure to work with Palmer House Properties. I know that they will arrive promptly and not leave their clients waiting, they will be knowledgeable and able to answer any questions clients may have. I feel confident when I hand someone one of their business cards because I know that person will receive excellent customer service and real estate services. I highly recommend this company!

My experience with Adriene Neal was excellent. To begin with she helped us through every step to directing us to a bank that would be good to work with, avoiding the pitfalls that might befall a new home owner. Her patience and wealth of knowledge set us at ease and made the whole process go smoothly. Her flexibility to work with us was amazing as we had erratic schedules and she was very accommodating. So to recap: work ethic is top notch, knowledge is very comprehensive, and she is a very honest and respectful agent.

Called two different Palmer House agents about their listings on craigslist. Neither agent could identify any specific property based on the details listed in the ad, and stated that the unidentified property was probably no longer available, then started asking questions about my needs. Refused to cooperate when pressed to identify the «too good to be true» property described in the ad. Very clearly just phishing for contact info and/​or «bait and switch». 800 agents and these are the reps assigned to Buckhead, the highest value properties in Georgia?

My landlord used these guys as his escrow. When I moved out, he cleared me to receive my full security deposit, but PalmerHouse properties did not cut the check for whatever reason. I can understand a little administrative delay, but this was excessive. Several emails were sent. The broker assured that a check had been processed, which turned out to be false week after week. 2 months later I received my security deposit, which was cut only after telling my former landlord that I was moving forward with small claims action and a complaint with the Georgia Real Estate Commission (Georgia law allows them a maximum of 30 days).
These guys jerked me around for two months when I needed the money (MY money) for relocation expenses. It was made all the worse that I was between jobs. They represent the worst customer service I experienced while I lived in Georgia. Dishonest, stingy, and couldn’t care less for the customer.

What an incredible place to work. Tod Brinegar, the broker at PalmerHouse, is an absolute gem. Tod will bend over backwards to help out agents and clients alike.

This company has some amazing real estate agents. Palmerhouse is a leader in the real estate industry. Without hesitation — give them a call!

I have complained about an agent that has harrassed me and my entire family with no response. I have had to resort to filing a complaint with the Georgia real estate board after the CEO actually made the problem WORSE! the agent continues to harrass and slander me and my family all over Facebook and is a total mental case. I don’t know about the other agents within this company, but if they employ one nut job, they probably employ others as well.
I would steer CLEAR of this agency…
I changed my review to a higher star number after terminating the agent. Thank you Palmer house.

THE BEST!!! Palmer House Properties has the best, most professional and patience agents in Atlanta. After months of searching for a place that is flexible to certain situations, ie. large dogs, out-​of –state rental history, income requirements, and finding nothing fitting; Palmer House agents JAMES and JASON helped me find every piece I was looking for in a place in ONE DAY! I am so excited for my move and can not stop telling people about them. They even sent me a list of business they know to help with my move and apartment set-​up. Trust me, this is certainly the company you want to help you!

Ron Dickerson with Palmer House Properties is one of the worst R.E. agents I have ever dealt with.
While trying to rent my Buckhead home, Mr. Dickerson came to me with a client. After we agreed to the terms of lease, Dickerson proceeded to write HIS OWN TERMS into lease laiden with high back end fees and commissions. He also changed terms of pet deposit even after I called him about it and later confirmed it through email.
When I berated him about the fees he said «Oh that’s just the standard fees we put on every contract» Unbelieveable!