Perfect Stitches Alterations Dry Cleaning Boutique

I called to ask about having my pants altered. The man who answered was very unprofessional with very poor customer service skills. I asked how much it would cost to have a pair of pants altered at waist and length, and he seemed to have a hard time quoting the price. He said «under $ 20». And I asked of the time frame and he rudely said «I don’t know; it depends on how busy we are». So I asked «what if I brought it in now?» His response was «I don’t know… maybe 2 weeks». Are you serious? Definitely not going there!

Great alterations, great service. She does great work and she is so sweet and accommodating. The prices are super reasonable! I HIGHLY recommend !!!

I won’t come back here again. I always wash all my clothes before I take them dry clean. But when I get them back all the necks of the shirts got dirty.:(. This store is using paper and pen for tracking all their dry clean ordered. I guess because they are old so they don’t want to put in machine for this. And with all the clothes they people bring in your clothes ought going to get lost. DON’T COME HERE!!!

Had 2 pants hemmed here. Initially, the lady agreed to do $ 7 dollars a piece and I confirmed it by asking «so 14 dollars total, right?.» She said «yes.» Today, I went to pick them up and there was her husband (I assume) at the front. He charged me $ 8 a piece so I told him that what was agreed upon should be kept. After talking to his wife, he got mad and told me to pay $ 8 or go elsewhere in the future. WTF is that? This wasn’t about me spending a mere $ 2 dollars less. I could easily pay that. This was about keeping promises. Whatever miscommunication between him and his wife should not be vented on customers. He clearly doesn’t know how to do business. I’m all for mom and pop stores but I absolutely HATE those w/​owners who think they can do anything.
I recommend you record them or something when they initially give you the price. Otherwise, they might try to rob you after the work’s finished.

Dropped off a blazer to get worked on thursday morning. Told her that i NEED it by saturday morning. Heading to work saturday morning and i stop by to pick up my blazer and guess what? She hasnt even started on it. they told me they’ll call me when its done and that they can meet me somewhere since i wont get off till 7pm and they close at 4pm. Just gave them a call to get an update and she hasnt even started on it. If you cant get the job done in time then dont take it! I really hope they finish it. How the hell does this place even have 4 stars?
Been worried if they would just bail on me, but they kept their word and waited for me even after closing their shop. I was impressed, it just shows that they cared and knew they made a mistake. She charged me only $ 10 for my adjustments. Probably will come back cause of the sweet lady. Giving them 3 stars cause even though I didnt get it on time, they still allowed me to pick it up after hours.

I brought a couch cushion in to be stitched up. It took a while for her to find the needle she needed to repair it, but she did a great job and kept me updated on the progress. I will definitely make this my new go-​to for dry cleaning and alterations of all kinds.

Love this cleaners they do an incredible job with cleaning and alterations. It’s owned by an old married couple and they take care of all the business. They are extremely nice and accommodating. Great customer service.

Had an emergency alteration needed for a dress I was going to wear in a wedding, the seamstress shortened it impeccably and within 2 hours of dropping it off! So incredibly helpful and lovely to do business with. My life savior. Two enthusiastic thumbs up.

I hate to say I took 7 articles there to get hemmed, button replaced, zipper repair etc. and here it is 5 weeks later and they only had 6 pieces done. Took what I was TOLD was done, and upon inspection, 2 of the items hadn’t even been touched. Very very disappointed. Still don’t have the 7^th item, and was told to come back in a few days and they would have it done. I’m really disappointed with their service! I found another Dry cleaner /​alteration place around the corner called Atomic Laundry, and I took the one piece they hadn’t done and it was done in a day. Really good price too. I’ll be going there from now on. Sorry Perfect Stitches, you failed this customer.

I feel so bad writing this negative review because the owners here really do seem like nice people. However, I would also hate for anybody to have to go through the same horrible experience I had at this dry cleaners. I’m new to Atlanta and had researched a lot of places before arriving at Perfect stitches. I’m clueless as to how this place has a 4-​star rating. My first time here, I dropped off 17 articles of clothing (I counted). I asked the woman how much each item costed and she told me not to worry, «good price» she told me. Usually when I drop off dry cleaning, they count the articles and write it down on your ticket. NOT HERE. And this is probably why they tend to lose people’s clothing. I dropped off on a Monday and was told to come back wed or thurs. I came back Wednesday. Not ready. No big deal. Came back Thursday. NOT READY. She said for sure it would all be ready friday. So… I come back on Friday. Woman says «Here’s all your clothes. Everything is ready.» She proceeds to hand me about HALF of what I dropped off. I wait for her to bring out the rest but it never comes. So I gently remind her that I am missing about half my clothes. She goes to he back and brings more of my clothes. This goes on a few more times before I finally get all (or what I thought was all) of my clothes. 17 pieces. Drove home only to realize one of the articles was NOT mine. Drove back the next day, as it was already getting late that day. Sat for another 20 minutes for her and her husband to find my missing article of clothing. So in total, it required FOUR trips here for me to pick up ONE drop-​off. My hubby’s dress shirts still had wrinkles, unlike other places who neatly press them. My formal dress that I had never before worn, was now missing 3 jewels on the neckline. They did offer me a discount. Unfortunately, I would not trust my clothing here if it were free. Never again. My search continues for a dry cleaner that’s reasonably priced and gets the job done right.

I really like this dry cleaners. I was searching for a more homie, local, mom & pop feel and I got it in Perfect Stitch! I integrally put in 4 pieces, 3 just regular dry clean and one with some mending requests. It was totally cheap. I was so surprised. When I got home I realized that they only mended my pants in one place and not two like I requested. I took the pants back a day or so later and they fixed the problem woke I waited. It took about 10 minutes. They were apologetic so I didn’t mind. I would go back for my everyday dry cleaning needs.

I love this place! The owners are so incredibly sweet! Anything that I have ever brought there to be cleaned or altered has been done impeccably! And I am constantly floored with their amazing prices!

Went there today to get a bridesmaid dress let out (like an inch and a half), a lady told me it can’t be done because she would have to break the zipper and there was no extra material. Basically told me she couldn’t help me at all. Went a few miles up to Rose’s alterations, she had no problem with knowing what was needed and told me it can be fixed in a few days.

Omg the most friendly place I’ve ever used. They are so affordable and such great quality and always remembers my name. Highly recommend!!!

I swear they charged half as much as my previous dry cleaner, and they’re very friendly.

These people really care about their customers. They offer affordable prices, the best prices I’ve ever had in terms of dry cleaning. I have yet to get something altered here, but their customer service is so pleasant that I look forward to it. One time I came in with a fabric that was difficult to clean and they said it would be very expensive if they did it and offered me a cheaper alternative. People that genuinely care about their customers like this will make lifelong customers, like me! :)

Very friendly owners and competent, very affordable dry cleaning. Mending I have had done was always handled perfectly; it’s just that mending projects are not handled on a strict timetable, and I have had a couple low stakes mending projects go missing for a couple weeks. But I received everything back that I left. Simple alterations, such as hemming, have always been prompt.

Small family owned place, with great service and produces awesome alterations.
I take my winter coats and dry cleaning there to be cleaned, had evening dresses made of delicate material altered perfectly, and all at incredibly reasonable prices.
I always leave a generous tip because they are always so nice and produce such good work.
Always go here.

I had came here before to get my pants hemmed and had such a great experience, I came back.
Dropped off my jeans last Tuesday and came to pick it up today (Monday). They had «lost» my jeans and tagged it incorrectly with another person’s garment. I patiently waited and told them it wasn’t a big deal, that I didn’t mind waiting. The owner told me in so many words I *HAD* to leave because there was no way they were able to find the jeans for me within that day (basically, I wasn’t allowed to «wait» b/​c they wouldn’t look for the jeans that day).
This wouldn’t be a big deal, but I needed those jeans for my first day at work the following day (the uniform at work is strictly enforced). I left extremely angry and baffled I wasn’t allowed to wait. I had stressed to them (the man and woman) I didn’t live close-​by, so I’d much rather just hang out but couldn’t even do that much.
On my way driving back home, I received a phone call (15 minutes later) telling me they found the pants and to drive back. I was fuming at this point.
The straw that broke the camel’s back was that I had to pay $ 10 to get the jeans hemmed. I was quoted $ 7, and they tacked on an extra $ 3 for no reason. WTF.
Absolutely will not be back. Although I did receive an apology at the very end (when I picked up my pants), it was a little too late at that point. I was annoyed, frustrated, and PO’d.

Dropped pants off on Thursday at 11am to have a seam in the seat (which caused a hole) and was told they could be picked up on Saturday at 8am, I needed my pants before I went out of town on Sunday. Went in at 11. not ready. Was told they would call. Then Owner said they «found» my pants. At 3:45 I was told to pick them up, The seam was off, which made the hole still there! I Told him and he said he was too busy and that he could fix em and then call me later, But I had already put stuff I needed to do for my trip on hold trying to stay close waiting on his call.
I WAS NOT HAPPY WITH THE SERVICE…