Pick Up and Go Movers

Not a real company. «Niggas» and a truck…
Do not use them

Not only was this move extremely long, things were broken. I could not believe that it took TEN HOURS to move my things out of a 2 bedroom condo. It took the movers 7 hours to load my furniture and there were still some things that they had to leave behind. I only had one bedroom set so there was only one bed to break down. I have moved several times and never has it taken that long. The funny thing is I used this company before when I moved into the 2 bedroom and the movers were extremely fast. There were elevators at the condo and I understand that it takes longer for elevator moves, but they moved me into the condo with elevators, so why would it take double the time to move me out of it? It made absolutely no sense. I knew the move was going to take a while because they were moving very slow. After I called and spoke to a manager, all of a sudden the pace quickened but the move was 5 hours in at that point. Had they been moving at that pace from the start, the move would have been much quicker. I was so irritated because there was nothing I could do since the move was already in progress and I wasn’t about to pay them and not have the move completed. The move started at 8 a.m. and once 6 p.m. came, I told them just to leave everything else that they had unloaded outside. I couldn’t fathom paying them another dime, but the manager called and told them to go ahead and finish the move. That is how they earned one star. So, a couple of days later I was about to plug my lamp up and lo and behold, it was broken! This was an expensive lamp that my grandmother purchased for me! Then as I started unpacking my items, several items were broken. I could not believe I spent that much money to have things broken. I could have just rented a Uhaul and had Pookie and them to move me and bought them lunch and some drinks for that matter. At least I would have several hundreds of dollars in my pocket to help replace anything that they broke. Now my finances are gone and I’m left with broken items. For shame.

These guys helped me out of a pickle. I used them just 4 days ago, on ¹⁰⁄₃₁. The last day of the month AND it was a Saturday. I had a reservation with another moving company & it was confirmed 2 days prior. The morning of the move, no one showed up & when I finally reached someone I was told that they weren’t able to confirm with me & had no available trucks. I found Pick Up & Go Movers on Google & talked to Anthony who explained that he didn’t have a truck available until later that day but if I could get a truck, he’d provide the manpower. Within 3 hours of that initial conversation, our little move was complete. Without Anthony’s ‘get it done’ attitude, I would have had to hold off on moving for a few more days. These guys save the day for me. I’ll certainly be using them again when the need arises in the future.

I had the opportunity of using these movers within the last week. First, the movers were two hours late because I had an appointment from 1−4p.m. Everything was great while they were moving my furniture until we arrived at my new place of residence. The driver complained so much about the stairs that it was just ridiculous. After the moving completely, I tipped the passenger because he did an outstanding job. I can’t remember his name though, but he was friendly and entertaining. I also tipped the driver, and his reply was «That’s all you going to give me?» Very unprofessional to say the least. I complimented the passenger in front of the driver and he still insists on getting a bigger tip. The driver also didn’t give me a receipt or anything. He just left!!! They have great rates, but I’ll never use this company for my moving needs again!!!

I wish I could give them a negative 5 stars! This is my experience! Pick Up and Go Movers arrived at my residence three and a half hours late! Then they damaged my treadmill by letting it fall off the raised truck platform! By the time we arrived at my new residence it was so late they didn’t bring in all of my furniture! Their employee left his number claiming he would come back the next day to finish the job! He never answered his phone! I went on their website to fill out a damage claim like I was instructed to do! Never received the email confirmation after I filled out the claim! I’ve called this business several times with no answers to when I’m going to receive said confirmation or when someone is going to contact me about my damaged treadmill! Now they have stopped answering their phone! You can’t leave a voicemail because it’s always full! I would not refer them to my worst enemy! They are the worst moving company I have ever dealt with! I wish I had seen these reviews before I hired them! I would have used a different company!

3^rd time customer, but this marks the LAST. After being 6 hours late, and incommunicado for 5 of those hours, i had no idea if they were even still coming.
they show up dog tired and moving at a snails pace. they charge by the hour, so i realize this was going to be more expensive than i had anticipated.
After 2 hrs loading the truck, they say it’s going to be an additional 1.5hrs charge to unload.
After being 6 hours late we ask if there is anything to be done about the price, it’s now 130AM and they were supposed to be at my house at 4pm.
They call the owner who was anything but professional. After being a repeat customer, I was unprepared for how I was treated. I let him know that i will definitely not be using this company again, to which he said, that’s ok, there are plenty of moving companies out there.
Wow.
well if you dont give a damn about your own business, why should I. I hope you learn how to treat your customers in the future, but something tells me that you wont.

THEY ARE THIEVES!!! Stay FAR, FAR away!!! I have to say I used these movers twice in the past and never had an issue, but this last time, absolutely awful. Their driver, Kevin, overcharged my move $ 70…with all the commotion going on, I didn’t even realize it. I have been calling them for two months attempting to get my money back and they refuse. A man who answers the phone and says he is ANTHONY always says he will send a check for the amount that was wrong, but still two months later, despite numerous emails, voicemails, and calls to him, I do not have my refund. I have made a report to the better business bureau and filed a small claims suit. If you don’t want to be cheated out of money, do not use this company! They are all shady! Also, if you ask them for a supervisor, they simply hang up on you.

Was very satisfied with the move. Was moving from a two-​bedroom apartment in Buckhead to a one-​bedroom apartment in Midtown. Booked movers for Sunday morning, was told they would be there between 8am and 9am, they arrived at 8:45am. Everything was packed in the truck in an hour, and everything was unpacked in my new apartment by 10:45. My new apartment was a third floor unit in a building without an elevator. I had large furniture and I was really amazed that they moved everything so quick. My movers were Derek and Avery, and they were exceptional.
My one complaint is that their credit card scanner was down, so I had to run to an ATM to get cash. Not a big deal. I did notice that a lot of people here complained that their movers were late — I scheduled them first thing in the morning — I figured they were less likely to be late if I was their first appointment of the day.
Pick Up and Go Movers was recommended to me by a friend who was extremely hungover on her move day. She said they did everything for her while she sat their and recovered. I was not hungover, but still amazed at how smooth my move went.

I recommend that you don’t use this company. I found them on one of their signs on off 285W exit 31b. They have a sign that says 65 per hr for 2 movers. They started we charge an extra 30 surcharge. Instead of 130 for 2hrs they stated 160.00 if u use your credit card it states 5%.Then the guy said since you got the special rate its 10% processing. fee.
I was not told about the extra charges up front. Definitely fraudulent company!

Too bad Unilocal doesn’t let you give negative stars because it would be negative 5. They make you sign and initial about a dozen and a half papers basically holding them harmless for any damage. Then the movers are very up front they are expecting a tip and kept repeating you take care of us and we will take care of you. What it comes down to you get what you pay for. I paid them to beat the up my furniture. They shrink wrapped per our request but what a mistake. Because they shrink wrapped and the contents were not going to fall out they carried filing cabinets upside down. Using their dolly instead of two men they broke the legs off my computer desks which is not covered (remember the documents I signed and initialed?) They inverted 3 dressers so the the legs were up and the flat surface was down and then they used a dolly to move the dressers and damaged the edges in the process. One of the movers fell down my front steps and took out two Malibu lights and damaged the wicker rocker he was carrying. Though the stakes were broken and the louvers damaged he tried to put them back in the ground and didn’t bother to tell me. We have furniture in storage my wife said she sees damage on some pieces but because is packed tight we cannot get to right now to thoroughly inspect. At the time when we finalized the charges I asked who was going to pay for my Malibu lights and the driver very cavalierly said «file a claim». Apparently having customers filing insurance claims is pretty common. I did file a claim and got the max which will not even cover the cost of repairing one dresser. Unfortunately we didn’t not see any of the other furniture damage till several days later or otherwise I wouldn’t have tipped them at all. I cannot believe they are still in business

I used this company in May to move out of an apartment into storage. The whole circumstance around my move was very sad for me. I have to say my guys were on time and very time efficient but one of the guys was a serious bully. He tried to be flirty and when he saw I was not flattered he turned it into demanding that I adjust my attitude and spend my time smiling (???). I felt as if the look on my face should have no bearing on the job that I am paying for you to do !! I provided cold water and I agreed to the hourly rate. What else did I owe? As time went on the bully mover became hostile because my lack of a smile made his job unpleasant. Then he began bullying about how he had better get a tip. I was pleased with the timing and I gave much more of a tip than I should have. I thought about it later and regretted it! Im glad to find this site to have a chance to speak my mind !! I wish I could remember the names, but one guy was quiet and professional, the other looked like a hostile, ex-​con… very short with muscles.

I used them two days in a row this past weekend and it is HIGHLY unlikely I’d ever use them again. Furniture was damaged and/​or scr scratched Everything others have said about the excessive paperwork is true. The workers on the first day knocked a hole in the apt wall, said nothing about it, and tried to cover it by sliding the dresser a little closer to the wall than desired. They also damaged a drainage pipe at the house and again said nothing about it. Not recommended.

I found these guys through Alliance Movers. There appears to be some serious breakdown in communication between the national umbrella organization, and the local outfits that carry out the work.
Over the phone everything sounded fine. They quoted a rate, we discussed size and amount of things to be moved, and everything sounded good. All set for a weekend move.
Come move day, two guys from Pick Up and Go Movers started complaining as soon as they got out of their car about the complex, elevators, stairs, loading bays, etc. Then they thrust 7 pages of paperwork in my face to sign, front and back. You’re supposed to initial everywhere that you «understand» but the lines read more like you agree, rather than just simply understand. Very shady.
The movers seemed perfectly happy if I wanted to cancel the move. That sent up alarm bells and I worried if somewhere in the paperwork was a fee for cancellations. They also reminded me that there was a set rate of about $ 250 for 2 hours, and then $ 89 for each additional hour. Something else that wasn’t clearly explained over the phone.
Finally I gave up and signed and initialed all the paperwork. The movers then took photos of the inside of the truck before they unload it. Not sure why, maybe it’s for insurance, but no explanation was given other than «it’s what the company wants».
Once the paperwork was signed they worked steady, but quite slow. Even the complex manager noticed they were moving very casually. She drove by several times and noted they didn’t seem to be in any hurry, and everyone in the leasing office was surprised it was taking so long. I guess that extra $ 89/​hr is encouraged by management.
To top it off, one of the movers pointedly reminded me they work hard and for tips. Tipping is fine by me, and I was planning to tip either way, but the ominous way the mover made this statement came with an edge. That made me worried that if I didn’t tip them, or tip enough, things might turn ugly. The last thing I wanted was a physical confrontation with a couple of unhappy movers, so I said little and stayed out of their way, while they casually moved things in.
The total bill for about 2.5 hours of work came to just under $ 400. They charge an additional 5% fee for using a credit card, which they don’t tell you over the phone when you make the appointment. It’s a good thing I had a calculator too. When it came time to work up the bill, the first estimate out of the movers mouth was «This is about. $ 600» Not trusting them one bit at this point I got out my own calculator and politely showed him that no, it was not $ 600, but more like $ 350.
I had rented two large dollies with straps and encouraged their use, but the movers wouldn’t touch them. They used their own, smaller dollies, that held half the boxes. I could only guess that moving less boxes meant requiring more time to move, and thus more money.
Did everything get moved in safely without getting broken? Yes. However the experience was stressful, a little fearful, and frustrating. I don’t like being surprised with two aggressive employees with a stack of paperwork. I don’t like aggressive comments about tipping, and I certainly am I not there to pay and listen to their complaints that I have absolutely no control over.
I don’t trust them and I made that clear to the leasing office who was in agreement that they would never recommend Alliance Movers or this specific company ever again.

Mike and his crew were awesome! Moved us quickly and safely from a third floor apartment, no elevator, to our house! Professional and personal! Highly highly recommend them!

I give NO STARS!!!
When the driver and his helper arrived, 1 hour and 48 minutes late, I was told a different per hour price and admin price then I had been quoted on the telephone. (I too, found this company from a sign on a pole). When I told the driver that was not the price I was quoted, I was told «well, that is the price if you want us to move your stuff.» What choice did I have as I had to be out of the apartment that day!!!
They were slow, were careless with my antique furnishings, did not follow the instructions I gave.
It took them 4 hours to load up what would have taken me and one friend 1 ½ hours to load up.
I advised the driver that due to the higher price and their slowness, that I would not be able to tip them as much as I would like but if he would leave me his cell phone number, I would contact him in three days time to arrange a meeting to tip them appropriately. His response was a disgusted «you know we heard dat befow right» (Spelling incorrect to emphasize how he sounded when speaking to me)
I left to go take care of some business at the old apartment complex, leaving my room mate with instructions on where things should go, etc. Which I also gave to the movers. When I arrived back at the new apartment an hour later, they had left. They left without assembling/​arranging furniture as instructed; they left without hooking up the washer and dryer. They left leaving the driver’s cell phone number «to arrange a meeting for the rest of the tip.»
I called the driver and told him that he did not earn nor deserve the $ 20 tip he already received, neither did his helper; and that he would not be getting any more money from me.
Every time I have called their office since, all I get is the voicemail. I leave messages but never hear anything back.
I told one of my friends about the experience and she said her experience with this company was almost identical to mine.
I will NEVER recommend this company to anyone, not even Hitler’s descendants!

Avoid this company.
Their front office was completely disorganized. We booked them and told them what we had to move. When the called back to confirm, they had the information wrong.
The day of the move, they called again, and again had the information wrong, causing them to have to send another truck, and therefore were late.
They worked in a disorganized manner which took them much more time to load and unload the truck. Prior movers had completed similar jobs in half the time. Important when paying by the hour.
They damaged the walls moving furniture out the house we moved from and moving furniture into the house we moved into.
The lead mover was rude.
Additionally, Pick Up & Go claims to be licensed, but does not appear on the list of licensed moving companies in Georgia (see
), nor they do not appear to be licensed by the US DOT (
).

Three stars at best :(I moved the contents of less than one bedroom about 15 miles away from my starting point and I was charged for 2.75 hours (230 dollars essentially) !!! I have used movers before and I felt this was the worst service I’ve paid for so far.
From the time they called me the morning of the move they said 30 – 45 min it actually took them 60 – 70 minutes. For the 15 minute drive I moved it took them an hour. They make you read and sign about 10 minutes of paperwork when they arrive if you rush them they get an attitude. The moving guys were slow and were not efficient at moving things. They sat my stuff down in wet hallways and left my mattress in an elevator thinking how they were working was best. From the beginning I helped move my own stuff towards the end he tells me «no we got it» and I responded with obviously you don’t or you would have been done by now.
Bad experience and not worth the money

The actual movers were extremely pleasant and professional, however the front office could use improvement. I was not informed that the movers would be 5+ hours late, the supervisor did not return messages inquiring about the time, and never called back to discuss despite multiple attempts to get in touch. I would not recommend.

My fiancé has used these guys for several moves, and has kept using them for a reason. I’ve worked with them directly twice (when she moved in with me, and then this past weekend when we moved into our new house), and both times they were professional, courteous, friendly, and busted their butts to get us done quickly even though we were paying them on a «per hour» basis.
This past weekend we had 3 guys at $ 90 per hour. They arrived about 20 minutes early, and got moving quickly. I actually commented to them a couple times about how fast they were moving. We had a lot of stuff to move, and there was zero damage. They followed our instructions exactly, and I can’t think of a single mistake of any type that they made.
Hopefully we won’t be moving again for a long time, but if we do, we’ll definitely use Pick Up and Go.

NO STARS!!!
AVOID THESE GUYS AT ALL COSTS!!! Rude, unapologetic and totally incompetent managers. Brandon (one of the actual movers) is a good guy… but, his boss Justin is USELESS. 4 HOURS LATE to pickup! By the time they got everything done… it was too late to drop off at my storage facility. Had to keep everything on the truck overnight and promised a 6am drop off the next morning… finally heard from them at 10am and finally got them to drop off my stuff at 2pm…8 HOURS LATE.