Piedmont Physicians Group

Went here for my annual physical for the first time. Dr. Mathew is great! Real personable and professional. He also suggested the flu shot and other vaccinations to optimize my health. I left feeling like superman with a clean bill of health. I’ll definitely make him my primary physician.

I have been seeing Dr. Delgado with Piedmont Physicians Group over the past several years and had been content with coming to the office. The front office staff can be pretty rude and abrupt, but I liked the care I received from Dr. Delgado so I was able to overlook that. This past week I called to book an appointment with my doctor as I had been sick with no sign of getting any better. Imagine my surprise when the receptionist told me that Dr. Delgado had retired back in December and I would have to schedule an appointment with one of the three remaining doctors in the practice. What??? You would have thought that they would have notified all of Dr. Delgado’s patients of the change either through email or a postcard in the mail, but I was caught off-​guard at a time when I wasn’t really feeling well. I know that the medical care you receive depends on the doctor you see, but the practice as a whole can use some work in the customer service department.

I cannot rave enough about how wonderful the staff and doctors at Piedmont Physicians Vinings are! I started here in 2008 after having yet again been burned by Wellstar. I used to go to Urban Family Practice on Windy Hill Road, and they started out good, but eventually, it just went downhill. I finally had enough of rude staff, dismissive doctors and old-​style facilities and desired a change. I have always loved Piedmont Hospital (they saved my life in 2000) so I decided to try a Piedmont Physicians facility. I couldn’t have been more pleased! The staff was friendly and engaging, and Dr. J. Thomas Taylor, who was extremely professional, was attentive and actually *listened* to me. I love Dwana who was Dr. Taylor’s nurse for years and now works up front, and I love Wendy, the phlebotomist. I have very deep veins and she is patient with me and only has to stick me once to draw blood for labs. I went today for my normal A1C check and exam, and Dr. Taylor is now out on medical leave. I was offered the opportunity to see the newest doctor in the practice. Dr. Saju Isaac Mathew, and I decided to give him a try. Oh my God! Dr. Mathew has got to be the nicest doctor I have EVER seen in my life! He was kind, friendly, listened to me, asked questions, and got to know ME before even launching into the exam. I felt immediately comfortable with him. I told him about our upcoming vacation to Maui and he excitedly related his own experience there and said he loved Maui! I told him I was sending my husband to see him for a physical after we get back from our trip, and he said he was looking forward to meeting him and was going to ask him for details about our amazing vacation! I feel beyond blessed that Piedmont Physicians Vinings has added this AWESOME doctor to their staff and I believe I have finally found the physician I want for life. Thank you for great service, awesome and wonderful staff, and a beautiful and clean facility! I will continue to come here, send my family here, and recommend everyone I know to Piedmont Physicians Vinings. LOVE YOU GUYS!!!

Vinnings Location:
First Impression — One of the front desk women are not very friendly. The one with a lot of earrings. She never makes eye contact with you while you are checking in and always sees very busy. Perhaps she is, but I never feel that she is welcoming.
I have been seeing Dr. Delgado and was a little disappointed because she has such great reviews online. She was just OK for me. She doesn’t go into details with you. While she is very sweet, I just don’t feel like I got my money’s worth when I saw her. I always felt like I left with a lot of unanswered questions.
From a practice perspective, I am just not a fan of their follow-​up. The nurse that I work with does call me back in a timely manner, but they communicate with you as if you are supposed to know everything that you are supposed to do next.
Getting blood work done there — The wait time for that was another 30 minutes. I’m use to that being an in-​and-​out thing.
Needless to say, I won’t be returning next year for my annual or for any other ad hoc visits.

I can not say enough great things about this practice. Dr. Barbara Krull is an outstanding physician. She is kind, thorough, and highly professional. If you’re looking for great primary care — look no further.
Free parking and convenient hours.

Piedmont Physicians group is possibly the worst family practice I have ever been to. Their front desk was rude to me when I called in to schedule an appointment as a new patient, had an attitude and acted like scheduling me was such an inconvenience to her.
I went in to be seen for a severely sprained ankle, and was seen by Dr. Taylor. He was extremely inconsiderate, caused even more pain in my ankle during the visit and charged my insurance over $ 400.00 for a visit that was less than 10 minutes. These charges were all for nothing, as no X-​rays were ever taken, there was no follow up treatment recommended, and they didn’t even give me so much as an ace wrap or an ice bag when I was visibily in pain and could barely walk. I ended up leaving their office with totally inconclusive results as to whether or not my ankle was actually sprained or broken. He also recommended several tests that were totally unrelated to my injury that were not necesary at the time.
I also work in the healthcare industry and have never dealt with such an inconsiderate staff or Doctor. I wouldn’t recommend this practice to anyone!

OMG are you serious??? This practice is the worst I’ve seen in my 60 years–
Guys if you are looking to be treated by a cold bitch receptionist and wait 45 minutes AFTER your shelled appointment… Hey be my guest and enjoy it… Then GD forbid you said something about it, you’d get the fifth or even worst «treated like Jonah»

I am so thankful to find such an amazing practice so close to my home. The staff is always friendly and helpful, and I am always taken seen promptly. Dr. Delgado is wonderful! She is very personable and thorough. I would recommend this group for any individual or families that are looking for a primary care group.