Progressive Medical Center

Truly an unprofessional company.
More of a scam than a doctors office. They bill you and your insurance company twice.

My husband forwarded me a Facebook advertisement he’d seen which suggested «an end to knee pain». I visited the link and read about numerous possible treatments which might be employed by Progressive Medical Center, and after many years of deteriorating joints, I used their «make an appointment» link. Unfortunately, all that does is give them your phone number, but they called shortly and I made an appointment for a «free knee pain screening». I thought, okay, whoever sees me can tell me whether or not I have chondromalacia, which I suspect I do, and perhaps the Platelet Replacement Therapy on the original website would be something that works for me.
So after my appointment today I was confused and a bit dismayed. My «screening» included NO examination whatsoever, only a very alt-​med style questionnaire («Are you fatigued in the evenings? Do you crave sugar? Do you have mercury fillings in your teeth?») of the sort I am VERY familiar with after 15 years in the alt-​med game myself (I was a licensed massage therapist for many years, and stuck very closely to standard medical approaches, but the biz is rife with scam artists and ignorant fools who believe that an ionic foot bath will cure liver cancer).
The doctor I spoke with is a «real» doctor; when I mentioned having been an LMT and skeptical about alternative offerings, her tone became hostile and she snapped «I’m a BOARD CERTIFIED family medicine doctor — an MD!» Ooh, la la!
Still, without reading my history, asking me ANY questions, and in fact after interrupting me when I attempted to fill in some of my very-​extensive history with rheumatology and other issues, she plowed ahead, insisting that all my problems are in my «gut» (THERE is a red-​flag word for you — why must ALL of them say «gut»? Never «digestive system»? Never «intestinal tract»? Never «alimentary canal»?) I needed a new regimen of probiotics FROM THE ATTACHED STORE, prolozone injections into my knees, and they were willing to start TODAY if I’d cough up $ 175 for each knee (and come back who knows how many times…).
They ran my insurance and tried to get me to jump right in before my deductible resets in the new year. I actually made an appointment for January, but unless someone replies to this review with some really refreshing information, I won’t be keeping it.
Platelet Replacement Therapy is not offered at this location, as far as I can determine. Two stars because a man in the waiting room had a pet squirrel on his shoulder, but it also bit one of the staff, so maybe 1.5.

Let me preface this by saying I am not disgruntled or bitter towards progressive. The doctors are literally Incompetent. They all spew out the same sales pitch verbatim that can be seen on hundreds of youtube videos… «we need to get to the root of your problem so lets runs some tests and start you on a supplement regimen» — The doctor I met with recommended supplements that actually made me worse and when i scheduled a follow up visit he scratched his head, ordered more tests and sent me to checkout where I dropped $ 200 on the visit and more supplements. When I developed a rash I was told that I need to get 20 special IV’s immediately. umm, yeah that would have been $ 2000 not covered by insurance. Once I stopped the supplements the rash vanished. Also its easier to build a life-​size scale model of the great wall of China than it is to make an appointment. they NEVER answer the phone. I am going to seek another practice where they are more focused on patients interests instead of making money,

Our experience was not even remotely positive (we were told by their office manager that the care we received «was not the standard» so you may have a better experience). I signed my wife up for the visit to possibly get new approaches to treat her fibromyalgia. We were told to expect to spend 2 hours for them to get to know us and develop a plan. Instead we had less than 30 minutes with a doctor and a sales pitch for $ 2100 (our cost out of network) in lab tests. When we said we were not prepared to pay that much right now we were shown to the checkout desk. We know no more about fibromyalgia and alternative treatments after this experience. My wife came away very upset at the treatment we received for our consultation visit.

After years of being frustrated about my health challenges and going to so called «specialist» after ignorant «specialist,» I decided I needed to stop the insanity (i.e. doing the same thing over and over again) and try something new so I went to Progressive in Jan 2015. The practice is conveniently located not far from the highway. Parking is a bit scarce, but it works ok. The facility is very nice and welcoming. from my initial phone call to the day of my visit was very pleasant and warm. The issue came when I saw the doctor (i.e. Dr. Johnston). I had some issues with thinning hair and from the onset, looking at the Dr’s head with his issue of balding, I began to be skeptical that he could help me, but I wanted to reserve judgment until after the visit, plus I know men have unique challenges with losing hair than do women in most cases. As I explained to him what was going on with me, about 3 or 4 minutes into our conversation, he let out a big yawn. Yes! He yawned at 10am in the morning during my first appointment with him at this place. Needless to say, I was taken aback by him yawning in my face while I’m trying to explain this 2 year challenge that I have been having with my health. During our visit, he didn’t ask me to take off my hat so he could see my hair. I was the one who had to tell him that I would take it off so he could examine my head. He wanted me to take all these test that would have added up to over $ 8000.00. Since I pay over $ 300 per month for health insurance, there was no way in hell I was going to pay $ 8,000 for tests. However, I will share that some kind of way, Progressive works out the billing where you don’t have to actually pay all that much money if you have out of network insurance coverage, but by the time it would have been said and done, I would still have paid at least $ 3000 in medical expense if i would have taken the Dr’s complete list of tests. Still, that was too much for me so I opted to spend 1250.00 on what I thought (per the Dr’s advice) were the «most critical» test which were the Thyroid, Cortisol and a Heavy Metal test. They wanted me to do a hormone test as well, but when I found out that they would charge me $ 450 for a blood serum hormone test which my research saya is one of the most inaccurate ways to adequately test hormones, I knew I could go to a reg dr and pay a $ 30 co pay to get that done so there was no way I was going to pay that. Instead, I went online and purchased a ZRT saliva lab test instead for a fraction of the cost, and they will also intrepret the results for me so I wont have to go back and pay a Dr. at progresive $ 150 to intepret the test.
I completed the thyroid, and cortisol test; however after realizing I was going to have to take some pills that seemed strange for the Heavy Metal testing, I became concerned about that test. My concern lead me to go online to research the heavy metal test and what I found in a nutshell is that this is a very expensive highly bogus unreliable test. Essentially, you have to ingest some provoking agents (i.e. the pills) then afterwards take the test which will falsely raise your metals levels to be measured to non-​standardized. There’s much more, but I’ve run out of space. Just don’t take that Heavy Metal test before Googling it online. In fact, start with this site

I want to update my review here. Things have gotten a little better in regards to the customer service. So I’m going to give this place a chance for at least a year and see how it goes.
I truly believe In what they are trying to accomplish. However, they are pricey and I would recommend that you make the best decisions in regards to treatment here. Choose the most important and tackle the others later.

Amazing medical and integrative care by a caring an knowledgable staff. I fly across the country with my blood results to see them twice a year! I’m currently wishing it was convenient to fly there and be cared for by the naturopaths there. I miss them living in the northwest

I have visited PMC on three occassions. I was reluctant to go the third time, but I wanted to see the results of all the lab work I had to go through. While I strongly believe the concept is good, the way they go about it is not. Like everyone else on here has mentioned, this place is «supplement happy». After my second visit, I was advised to purchase almost $ 400 worth of supplements. Most of the staff is friendly, however it is almost like an assembly line process as they rush you from one station to the next. I underwent surgery about a year ago, and I advised them that I would have to clear the supplements with my physician. I was condescendingly told that I would have to make a «personal decision» as to whom I was going to receive guidance from as far as my health is concerned, because my physician would probably not approve anything they recommended. I just had my third visit yesterday where I met with someone named Lucy. I was completely overwhelmed as she rushed through all of my results, added about 6 more «supplements» to my already expensive list, gave me my results and said I had a lot of reading to do. I again asked about having to approve the supplements with my doctor and she also used the term that I had a «personal decision» to make because she knew none of them would be approved. Every time I go, I feel as if I’m getting scripted answers to the few questions they seem to allow you to make. I wanted to ask more questions during my visit, but decided against it when during her «explanation», Lucy glanced at her watch. That’s when I realized it was time to go. I’m glad to see so many here who are happy and have seen results. I have several friends who are going here as well, and the one common thing I hear is how rushed they always feel. Personally, I have not had a good experience and will not be going back.

I lovingly call going to this place of healing my medical vacations… I have several services in one visit and am there for a few hours at a time. There is a reason why it is called «progressive» it should also be called «comprehensive»

I decided to go to Progressive Medical Center because I was not receiving the care that I needed (over many years) from all of the doctors I sought help from. I should’ve gone to Progressive a few years ago when I had such a bad breakout of hives (of which I had never had before) that no doctor I went to had a clue what to do. They finally went away on their own after 6 months of agony. At any rate, I digress.
So, I knew that going to Progressive meant paying out-​of-​network (what do health insurance companies REALLY pay for these days anyway?) and that it would probably cost me many hundreds of dollars. Well, after visit 1 I was not that far off that path (at least, I did expect it). I still had some sticker shock, though, as it was more than I anticipated — and add to that all the supplements they want you to take, well, let’s just say I’ve spent over $ 700 for two visits so far and owe another $ 500 (that includes the supplements).
If anything, though, the doctors at Progressive are thorough. They will run you through every test possible and then some. They give you a notebook to keep track of your progress, copies of all the test results and other paperwork for you to keep — I do really like that. How often do you go for blood tests at a regular doctor’s office and you NEVER see their diagnoses or lab results? I’m also amazed that their lab tech was able to get blood out of me with one poke each time (and that is a rarity for me!).
Progressive runs labs on your blood, urine, stool and saliva and will continue with allergy testing (if that’s part of your issue that you’re in there for). I went in with gastro problems and had two blood tests, 3-​days worth of stool collection for testing, two urine tests, two saliva tests and a gastro gram. I also sat with a naturopathic doctor who laid out the supplement plan and why I need to take all of this stuff (I have at least 9 bottles of various supplement stuff…) at what times of the day (I made a spreadsheet to keep track of it all…) and for how long. She answered whatever questions I had and was very thorough, knowledgeable and patient, though I did have the feeling that my issue was not uncommon and therefore I felt that she had been through this before with other patients.
Also on that second meeting I sat with a nutritionist who told me about the diet I needed to follow (gluten, dairy and soy free, amongst other things) and previously, I had a gastro gram (I just LOVE Dr. Wor, he’s a stitch!). I had been pretty much following a similar diet (as best I could), but I found it comforting to know they promote such dietary rules as, again, I had been to other nutritionists who mostly just go on about the new food pyramid. They are also dealing with my hypothyroid issues (they’ve placed me on a natural thyroid medication instead of the Synthroid that I had been taking. Through my insurance and taking the prescription to Rite Aid the price is just $ 10, so that was very cool).
One thing they do on your first meeting with them is give you a sheet that shows the pricing and breakdown of the appointments, tests and what you’ll be paying for. It can be a bit confusing, though, so bring a tape recorder (as I taped both the doctors I sat with). Pricing can be confusing because of out-​of-​network deductibles, percentages of what they’ll pay, etc. But basically, be prepared to lay out around $ 1000 — either up front or through their Care Credit payment plan.
If you need to purchase supplements, they do carry competitively priced items in their shop, but you don’t HAVE to buy them there. Search online or visit other local stores to see what they say.
All that said, and if you’re prepared for the price, I feel that it was worth my while to do this. I may sing a different tune in 6 months if there’s no relief after being on all of these supplements, but so far I like the attention to detail and thoroughness. I’m still waiting for most of all of the tests to come back with results so we’ll see… Oh, also be prepared to be there for at least 2 to 4 hours…

Well, I will say that Progressive’s customer relations staff has been incredible, and I do feel that they have made every effort to improve my experience. They have reached out to me on multiple occasions since my initial review, and I sincerely appreciate all they have done.
As far as the doctors are concerned — some are more pleasant than others. All of them prescribed me lengthy (and expensive) lists of supplements that I evidently «need» in order to correct all of the deficiencies and issues they say that I have. One doctor told me that I had low progesterone and said she was surprised that I had never had a miscarriage… REALLY?!? Nope — I carried my daughter to full term and even had to be induced, thank you.
Needless to say, I have sorted through the lists and picked out a few supplements from each that seem to work for me. I also take several supplements not found in the Progressive NutraCare store, and I feel, for the moment, like I am on the right track.
While I do not plan to return to Progressive Medical Center for treatment, it certainly seems to have worked for others, so I am not saying it cannot work for anyone else. I will say that if you do choose to receive treatment at Progressive Medical, be prepared to spend a considerable amount of money. Also, be aware that just because the doctor prescribes you 15 different supplements to take does not mean they will all work for you. Experiment with different combinations of things and see what works with your body chemistry. Remember, too, that a lot of the same supplements can be found for much less money elsewhere. The goal is to be healthy and feel your best.

This just isn’t the place for me. I feel like there is a lack of concern for the individual.
I can understand why so many people rave about this place who have never been to any other alternative or «natural» health practitioner or who have never altered their diet to heal themselves; but having seen other holistic doctors and clinical dietitians in the past, I just don’t really think the approach at Progressive is for me.
First of all, the cost is outrageous. Second, I only was able to see my doctor once a month and did not build a strong or trusting relationship with her. Every visit we had she had to reread my chart to remember who I was and what was wrong with me (I don’t blame her for that, she sees a lot of people}.
I also would ask her questions based on things I’d heard from other professionals or read about in my own research and she would argue with me in an «I know better than you» kind of way. Now, I know I am not a professional, and things I may have heard online or from others may not be true, but there is NOTHING WRONG WITH ASKING QUESTIONS and the doctor I pay lots of money for better be willing to hear me out and discuss things with me with patience and respect.
Another thing that bothered me is that, because I have done the candida diet in the past I am familiar with what my body feels like when I am experiencing «die off» and what it feels like when my gut is healthy. I just never really felt those feelings that i was improving. My doctor even said to me during one visit «you should have lost weight» I was under a lot of stress at work and maybe this was contributing to –I was eating a very low carb diet and exercising all the time.
So after this «you’re not improving» visit I had another appointment shortly after– my third and last appointment as a «new patient» (kind of a wrap up) and it was exactly that a very hasty wrap-​up. It felt like the was convincing me I was better. She would recite a complaint from my chart «you were complaining of headaches when you came in, and now you don’t have headaches» I over and over to her would tell her, «no» I didn’t have headaches when I first came it i said that I had headaches in the past– I had no headaches when I first came to Progressive Medical Center, but this was her main argument that I had gotten better!
I left and made a new appointment with another doctor at progressive for the next month just to see if id like him better
Then one morning after this «wrap up» I woke up with hives all over my body. I left them a kind of angry email because I was extremely frustrated. My doctor called me and told me there were no supplements I was on that would cause a rash and that she had no idea what was wrong, had I been rolling around in grass? I hadn’t.
I also called to see if I could make my appointment a little sooner than a month and they said they didn’t even have my original appointment down in the books. no one had even written it down i guess and the doctors were booked out for two months.
I quit all my supplements except for my thyroid medication and then the rash was still there. I called Progressive and left another scared voicemail on the nurse line, this time not angry, just concerned– I told them that I had taken benedryl and it was not working, and that I really didn’t know what was going on. I got a message from my doctor the following day: «Hi Hannah, got your message, just keep taking the benedryl, k? and if you start to feel your throat closing up go to the emergency room, K?»
THIS WAS THE FINAL STRAW. it seemed to me this woman just wanted me out of her hair.
I finally went to an urgent care center and they diagnosed me with eczema immediately (by this time is was all over my arms, legs, neck and chest and looked horrifying). I have never had eczema before in my life, which is why I thought it was just a rash. The urgent care doctor gave me a steroid crème, which didn’t really help that much, but I read online that coconut oil can help and sure enough after using the coconut oil the eczema was gone in about three days.
OVER ALL
My energy is better and I’d be lying if i said my health hadn’t improved, but if I could go back and tell myself four months ago to find a different doctor, I would. I can’t help feeling a little exploited for my money and a little mistreated.

I am so sad to say that that Progressive Medical Center is both really great and really terrible. The doctors are incredible, they actually LISTEN and their method of diagnosis, although time consuming and costly, is thorough. They absolutely helped me get back on track. The problem is the administrative staff, which is completely disorganized. I sort of get the feeling that someone in charge there just hired people to help them out, and didn’t bother to train them. It always seems like a zoo in there and it’s very difficult to get anyone to answer questions. Once they gave me an appointment for 8am and my doctor didn’t actually show up until 9:30…because that’s what time she comes in every day. I don’t blame this on her at all, the office staff is just really bad.
So the bottom line is, if you are a very patient person who absolutely can’t find help anywhere else, maybe Progressive is right for you. Unfortunately it wasn’t worth it for me, and I broke up with them. I truly hope they get it together in the future, I loved my doctor there and would come back in an instant if I knew it would run more smoothly.

I had a wonderful experience with Progressive Medical Center. After meeting with Dr. Agoli, Dr. Matalone and Dr. Jones I felt like I had a truly balanced and in-​depth perspective of how best to address my health challenges. I have found success at Progressive in treating both acute (sports injuries) and long-​term health issues. The doctors are willing to think outside of the box to solve problems in a natural way, and do not offer up quick fixes that can create problems later on down the road. If you have not found success in traditional health care settings, Progressive is worth visiting.